Additional Services Available 7/11/22 @9:30 AM History
AppWorx Available 9/28/22 @3:53 PM History
Comment for AppWorx:

As of 3:40 p.m., AppWorx services are restored. Users should have access and their jobs are running and finishing as expected.

Banner Info 9/23/22 @9:55 AM History
Comment for Banner:

Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

  • Changing the Tools > Page Layout setting to Expanded
  • Setting your monitor to the 1920x1080 resolution, if possible
  • Reloading the web page or resizing the window to be smaller sometimes will get the data to show
Blogs Available 6/30/22 @2:15 PM History
Campus Virtual Lab Available 9/12/22 @8:13 AM History
Canvas Available 6/30/22 @2:15 PM History
Colocation Available 6/30/22 @2:15 PM History
Confluence Available 8/19/22 @8:58 AM History
Degree Guide Available 9/5/22 @11:04 AM History
Dining Available 6/30/22 @2:15 PM History
Dropbox Available 9/23/22 @9:56 AM History
Duck ID Available 6/30/22 @2:15 PM History
DuckDocs Available 9/30/22 @9:44 AM History
Comment for DuckDocs:

Around 9:30 a.m., IT staff and the vendor were able to restore DuckDocs. They were able to fix it by having to rebuild the Admin tenant configurations and recycling all APP pools. Users should be able to sign-in through the web and Unity clients.

DuckWeb Available 9/14/22 @5:46 PM History
Email: IMAP/POP Available 7/25/22 @9:20 AM History
Email: outgoing (SMTP) Available 9/20/22 @1:45 PM History
Email: UOmail Info 9/6/22 @4:08 PM History
Comment for Email: UOmail:

Microsoft has introduced a new security feature that may sometimes cause you to see the following popup message when you click a link in an Office 365 service, such as Word, Teams, or your UOmail email: "Verifying Link Powered by Microsoft Defender Office for 365."

EMS Room Scheduling Available 9/19/22 @9:15 AM History
Ethernet Partially Unavailable 9/27/22 @11:17 AM History
Comment for Ethernet:

The device registration system for residence hall -wired ethernet- devices is slow due to high load, and registrations can fail.
Staff are working on the issue.

IDR (Integrated Data and Reporting) Available 8/1/22 @8:59 AM History
Microsoft Office 365 Info 9/6/22 @4:07 PM History
Comment for Microsoft Office 365:

Microsoft has introduced a new security feature that may sometimes cause you to see the following popup message when you click a link in an Office 365 service, such as Word, Teams, or your UOmail email: "Verifying Link Powered by Microsoft Defender Office for 365."

MyTrack (PageUp) Available 9/20/22 @1:28 PM History
Panopto Available 6/30/22 @2:15 PM History
Qualtrics Available 8/26/22 @11:51 AM History
ResourceSpace Available 6/30/22 @2:15 PM History
Telephones Available 9/28/22 @2:57 PM History
Comment for Telephones:

Amazon Connect call centers have been restored across campus.

Amazon's systems were not working as they should and the degradation is affecting services throughout the region, not just at UO.

UO Service Portal Available 9/22/22 @1:27 PM History
VPN (Virtual Private Networking) Available 6/30/22 @2:15 PM History
Web hosting: Drupal CMS Available 6/30/22 @2:15 PM History
Web Hosting: Pages Available 6/30/22 @2:15 PM History
Webmail Available 7/25/22 @9:21 AM History
Wireless network Available 6/30/22 @2:15 PM History
Zoom Available 6/30/22 @2:15 PM History