Information Services staff are investigating a widespread service outage.

The maintenance is complete and DuckDocs is available as of 9PM May 31.

The maintenance is complete and DuckDocs is available as of 9PM May 31.

DuckDocs (OnBase) will be unavailable from Friday, May 30, at 7:00 p.m. to Sunday, June 1, at 10:00 p.m. while UO staff perform related maintenance.

As of May 7, Information Services staff have put a fix in place for the Unity Forms styling and attachment issues that had been occurring. Please let us know if you continue to experience any issues with this service by submitting a ticket at DuckDocs (OnBase) Support Request.

Information Services staff have put a fix in place for the Unity Forms styling and attachment issues that have been occurring the last couple of days. Please let us know if you continue to experience any issues with this service by submitting a DuckDocs (OnBase) Support Request.

DuckDocs Web Client users are currently experiencing wide-spread issues with Unity Forms styling. The symptoms of this are a lack of form styling and inability to attach documents to forms. The workaround for this is to use an Incognito or Private browsing session or to clear browser cache and cookies. For more information about this issue and details about the workaround, please review this knowledge base article. It is a best practice to use an Incognito or Private browsing session when using OnBase and Banner.

Information Services staff will continue to troubleshoot why there is a sudden uptick in this behavior.