Information Services staff have put a fix in place for the Unity Forms styling and attachment issues that have been occurring the last couple of days. Please let us know if you continue to experience any issues with this service by submitting a DuckDocs (OnBase) Support Request.

DuckDocs Web Client users are currently experiencing wide-spread issues with Unity Forms styling. The symptoms of this are a lack of form styling and inability to attach documents to forms. The workaround for this is to use an Incognito or Private browsing session or to clear browser cache and cookies. For more information about this issue and details about the workaround, please review this knowledge base article. It is a best practice to use an Incognito or Private browsing session when using OnBase and Banner.

Information Services staff will continue to troubleshoot why there is a sudden uptick in this behavior.

DuckDocs Web Client users are currently experiencing wide-spread issues with Unity Forms styling. The symptoms of this are a lack of form styling and inability to attach documents to forms. The workaround for this is to use an Incognito or Private browsing session or to clear browser cache and cookies. For more information about this issue and details about the workaround, please review this knowledge base article. 

Application Maintenance has been completed successfully. We will continue to monitor to ensure the service is working as expected.

Application Maintenance is being performed today from 12pm - 1pm. Please check back here for updates.

We are seeing degraded performance continuing in DuckDocs (OnBase) this morning. We are working to troubleshoot and resolve the issue. We are planning application maintenance for 12-1pm to put corrective measures in place to prevent further disruptions.

We have been receiving reports of degraded performance when logging in to and using DuckDocs (OnBase). We are actively troubleshooting and action has been taken to improve performance by restarting some services.