Available 7/25/22 @9:17 AM
Info
  • Current status: As of 7:50am Pacific Time (Thursday, July 21), Microsoft reports: "The issue with the Teams Desktop app launch has recovered and the service availability across all the regions is above 99.9%. We’ll continue to monitor the service through the morning hours in the North American region to ensure this issue doesn’t reoccur."
  • If you're still having problems when trying to create or join Teams calls or meetings, or send chats, please try restarting your Teams app.
  • Yesterday evening, Teams experienced widespread service degradations and outages. Some people were entirely unable to access Teams. Others saw the error message “We ran into a problem. Reconnecting…” or “Operation failed with unexpected error.” Reported impacts have included, but may not have been limited to, the inability to send messages, make calls, or have meetings.
  • The following are some of the other Office 365 service impacts that Microsoft reported yesterday evening:
    • UOmail [Exchange Online] (delays sending mail).
    • Microsoft Word within multiple services (inability to load).
    • Office Online (Microsoft Word access issues).
    • SharePoint Online (Microsoft Word access issues).
    • Project Online (inability to access).
    • PowerPlatform and PowerAutomate (inability to create an environment with a database).
    • Windows 365 (inability to provision cloud PCs).
  • Microsoft generally shares status updates through its Microsoft 365 Status Twitter account.
7/21/22 @8:42 AM
Partially Unavailable
  • Current status: As of 10:16pm Pacific Time (Wednesday, July 20), Microsoft reports: "A large portion of the affected services has recovered; however, our telemetry indicates that a portion of users may continue to experience issues utilizing some features. We’re performing targeted actions to address the impact that persists."
  • Teams has been experiencing widespread impacts this evening. Earlier, some people were entirely unable to access Teams. For others, the Teams desktop app may have opened successfully but without functionality, displaying the message “We ran into a problem. Reconnecting…” The Teams web app displayed the error message “Operation failed with unexpected error.” Reported impacts have included, but may not have been limited to, the inability to send messages, make calls, or have meetings.
  • The following are some of the other Office 365 service impacts that Microsoft is reporting as current or resolved this evening:
    • UOmail [Exchange Online] (delays sending mail).
    • Microsoft Word within multiple services (inability to load).
    • Office Online (Microsoft Word access issues).
    • SharePoint Online (Microsoft Word access issues).
    • Project Online (inability to access).
    • PowerPlatform and PowerAutomate (inability to create an environment with a database).
    • Windows 365 (inability to provision cloud PCs).
  • Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.
7/20/22 @10:20 PM
Partially Unavailable
  • Teams continues to recover. As of 9:54pm Pacific Time (Wednesday, July 20), Microsoft reports: "We’re observing continued improvement for a majority of the functions within Microsoft Teams. We’re focused on the areas that have not recovered and are taking action to restore the service."
  • Teams has been experiencing widespread impacts this evening. Earlier, some people were entirely unable to access Teams. For others, the Teams desktop app may have opened successfully but without functionality, displaying the message “We ran into a problem. Reconnecting…” The Teams web app displayed the error message “Operation failed with unexpected error.” Reported impacts have included, but may not have been limited to, the inability to send messages, make calls, or have meetings.
  • The following are some of the other Office 365 service impacts that Microsoft is reporting as current or resolved this evening:
    • UOmail [Exchange Online] (delays sending mail).
    • Microsoft Word within multiple services (inability to load).
    • Office Online (Microsoft Word access issues).
    • SharePoint Online (Microsoft Word access issues).
    • Project Online (inability to access).
    • PowerPlatform and PowerAutomate (inability to create an environment with a database).
    • Windows 365 (inability to provision cloud PCs).
  • Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.
7/20/22 @10:07 PM
Partially Unavailable
  • As of about 9:10pm Pacific Time (Wednesday, July 20), Teams is beginning to recover, as confirmed by UO staff.
  • As of 8:59pm, Microsoft had taken action to address the issue.
  • As of 8:43pm, Microsoft was reporting impacts to Teams-integrated aspects of Word, Office online, and other Office 365 services.
  • Teams is experiencing widespread impacts this evening. Some people are entirely unable to access Teams. For others, the Teams desktop app may open successfully but without functionality, displaying the message “We ran into a problem. Reconnecting…” The Teams web app may display the error message “Operation failed with unexpected error.” Reported impacts include, but may not be limited to, the inability to send messages, make calls, or have meetings. 
  • Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.
7/20/22 @9:50 PM
Partially Unavailable
  • As of about 9:10pm Pacific Time (Wednesday, July 20), Teams is beginning to recover, as confirmed by UO staff.
  • As of 8:59pm, Microsoft had taken action to address the issue.
  • As of 8:43pm, Microsoft was reporting impacts to Word, Office online, and SharePoint online, as well as Teams.
  • Teams is experiencing widespread impacts this evening. Some people are entirely unable to access Teams. For others, the Teams desktop app may open successfully but without functionality, displaying the message “We ran into a problem. Reconnecting…” The Teams web app may display the error message “Operation failed with unexpected error.” Reported impacts include, but may not be limited to, the inability to send messages, make calls, or have meetings. 
  • Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.
7/20/22 @9:41 PM
Partially Unavailable
  • As of 8:59pm Pacific Time (Wednesday, July 20), Microsoft has taken action to address the issue and expects some users to be able to access the affected features shortly.
  • As of 8:43pm, Microsoft is reporting impacts to Word, Office online, and SharePoint online, as well as to Teams.
  • Teams is experiencing widespread impacts this evening. People may be entirely unable to access Teams. Or the Teams desktop app may open successfully, even though all functionality may be down, and users may see the following message: “We ran into a problem. Reconnecting…” The Teams web app may display the error message “Operation failed with unexpected error.” Reported impacts include, but may not be limited to, the inability to send messages, make calls, or have meetings. 
  • Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.
7/20/22 @9:13 PM
Partially Unavailable

In addition to widespread impacts to Teams this evening (Wednesday, July 20), Microsoft is now also reporting impacts to Word, Office online, and SharePoint online. People may be unable to access Teams. The Teams desktop app may open successfully, even though all functionality may be down, and users may see the following message: “We ran into a problem. Reconnecting…” The Teams web app may display the error message “Operation failed with unexpected error.” Reported impacts include, but may not be limited to, the inability to send messages, make calls, or have meetings. Microsoft continues working to address these issues. Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.

7/20/22 @8:57 PM
Partially Unavailable

Microsoft is reporting a widespread unplanned outage affecting Teams. Some UO users are unable to load Teams. Users may see errors messages that say "We ran into a problem. Reconnecting..." or "Operation failed with unexpected error." People may be unable to send messages, make calls, or have meetings. As of 8:11pm Pacific Time (Wednesday, July 20), Microsoft has identified the cause of this problem and is working to address it. Microsoft is sharing updates through its Microsoft 365 Status Twitter account.

7/20/22 @8:29 PM
Partially Unavailable

Microsoft is reporting a widespread unplanned outage affecting Teams. Some UO users are unable to load Teams. Users may see errors messages that say "We ran into a problem. Reconnecting..." or "Operation failed with unexpected error." People may be unable to send messages, make calls, or have meetings. As of 8:11pm Pacific Time (Wednesday, July 20), Microsoft has identified the cause of this problem and is working to address it. Microsoft is sharing updates through its Microsoft 365 Status Twitter account.

7/20/22 @8:27 PM