Maintenance Times

Maintenance times, also referred to as maintenance windows, are time periods that staff use to perform regular upkeep on services.

  • Daily, 1:00AM - 7:00AM
  • Integrated Data & Reporting (IDR) and Data Warehouse will be unavailable during this time.

  • Monday
    • 3:30AM - 7:00AM
    • Network: wireless, switches, routers, and firewalls. Services will be available unless otherwise announced.

  • Tuesday, 5:00AM - 7:00AM
  • Email, web publishing services, Banner, Dining, 25Live (Resource 25), Duck ID and various other services that are not explicitly listed elsewhere on this page. Expect brief service outages during this time.

  • Wednesday
    • 5:00AM - 7:00AM
    • Network: wireless, switches, routers, and firewalls. Services will be available unless otherwise announced.

  • Thursday
    • 5:00AM - 7:00AM
    • Network: wireless, switches, routers, and firewalls. Services will be available unless otherwise announced.

    • 5:00PM - 6:00PM
    • Confluence. Services will be available unless otherwise announced.

  • Friday
    • 5:00AM - 7:00AM
    • Network: wireless, switches, routers, and firewalls. Services will be available unless otherwise announced.

    • 7:00PM - 9:00PM
    • Duck ID, Banner, DuckWeb, Appworx (Automic), Document Imaging, DuckDocs, IDR, Data Warehouse. Services will be unavailable during this time.

    • 9:00PM Friday - 1:00AM Saturday
    • The UO Service Portal will be unavailable during this time.

Often, the second weekend of the month is used for maintenance on Banner, DuckWeb, AppWorx, DuckDocs, IDR (Cognos), Document Imaging (Singularity), and Duck ID. This year's Banner maintenance weekend schedule is available in the UO Service Portal.