Service Status History
- Status >
- UO Service Portal
| Status | Comment | Updated |
|---|---|---|
| Available | ||
| Info | The UO Service Portal has an updated look and feel after an upgrade by the vendor on May 16. |
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| Info | The Service Portal will be unavailable from Friday, May 15 at 9:00 p.m. to Saturday, May 16 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until midnight on Friday and again at 6:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) |
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| Available | The Service Portal will be unavailable from Friday, May 15 at 9:00 p.m. to Saturday, May 16 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until midnight on Friday and again at 6:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) |
|
| Available | ||
| Available | ||
| Info | The UO Service Portal experienced a service degradation on Monday, November 11, that affected ticketing. Service was restored around 1:30 p.m. that afternoon. |
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| Info | The UO Service Portal's ticketing system is back to normal as of 1:31 p.m. |
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| Partially Unavailable | The ticketing system within the UO Service Portal is not responding. The rest of the Service Portal seems to be unaffected. The vendor is still trying to identify the root cause of the problem. |
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| Partially Unavailable | The ticketing system within the UO Service Portal is not responding. The rest of the Service Portal seems to be unaffected. The vendor has started a repair, and we are monitoring the system to report when it's back online. |