IDR was restored at 9:02am today (Thursday, July 28).

When users attempt to log in to IDR (Cognos) this morning (Thursday, July 28), they receive an error message. Staff are working to restore IDR now.

When users attempt to log in to IDR (Cognos) this morning (Thursday, July 28), they receive the error message, "CAM-AAA-0056 Unable to authenticate." Staff are working to restore IDR now.

IDR (Cognos) has been restored after an unplanned outage this morning (Wednesday, July 27).

IDR (Cognos) is currently unavailable. UO staff are working on the issue. Cognos users may see the following error messages:

• After logging in: "The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured."
• When trying to run a report: "DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists."