Additional Services | Available | 3/1/23 @8:06 AM | History |
AppWorx | Available | 1/7/23 @8:22 PM | History |
Banner | Available | 1/7/23 @8:21 PM | History |
Blogs | Available | 1/25/23 @9:19 AM | History |
Campus Virtual Lab | Available | 9/12/22 @8:13 AM | History |
Canvas | Available | 2/16/23 @10:17 AM | History |
Colocation | Available | 6/30/22 @2:15 PM | History |
Confluence | Info | 3/20/23 @10:03 AM | History |
Comment for Confluence:
On Tuesday, March 28, UO staff will be moving Confluence to new network infrastructure (pending internal approvals). Some time during the 4am-7am window that morning, Confluence will be unavailable for 15 minutes. |
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Degree Guide | Available | 1/7/23 @8:22 PM | History |
Dining | Available | 6/30/22 @2:15 PM | History |
Dropbox | Available | 2/9/23 @8:55 AM | History |
Duck ID | Available | 3/9/23 @10:27 AM | History |
DuckDocs | Available | 1/7/23 @8:23 PM | History |
DuckWeb | Available | 2/15/23 @2:52 PM | History |
Email: IMAP/POP | Available | 7/25/22 @9:20 AM | History |
Email: outgoing (SMTP) | Available | 9/20/22 @1:45 PM | History |
Email: UOmail | Info | 3/13/23 @2:22 PM | History |
Comment for Email: UOmail:
As of about 11:45am Friday, March 3, the group of UOmail users who had been unable to receive email from external email addresses should now be able to. However, this issue isn't fully resolved and is expected to impact future UOmail users. UO staff are awaiting a technical fix from a vendor. In the meantime, UO staff plan to regularly check for this problem and restore service. If you notice this problem yourself, you can contact the Technology Service Desk for help. |
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EMS Room Scheduling | Available | 3/20/23 @1:10 PM | History |
Ethernet | Available | 10/19/22 @8:23 AM | History |
IDR (Integrated Data and Reporting) | Available | 8/1/22 @8:59 AM | History |
Microsoft Office 365 | Info | 3/17/23 @3:21 PM | History |
Comment for Microsoft Office 365:
Since the recent transition to our new Duck ID platform, about 150 UO employee accounts have been affected by a small bug in routine account processing that unintentionally removed their Teams calling service. As of Friday, March 17, UO IT staff believe they've implemented a permanent solution to prevent more accounts from being affected, and that service has been restored for everyone who had been impacted. Anyone who is still experiencing the following problems in Teams should log out of Teams, then log in again to reactivate their service:
If logging out of Teams and back in doesn't solve the problem, please submit a ticket at Microsoft Teams support (select "Audio calling or Teams calling with dial pad").
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MyTrack (PageUp) | Available | 2/16/23 @10:17 AM | History |
Panopto | Available | 6/30/22 @2:15 PM | History |
Qualtrics | Available | 8/26/22 @11:51 AM | History |
ResourceSpace | Available | 6/30/22 @2:15 PM | History |
Slate | Available | 11/22/22 @10:20 AM | History |
Telephones | Info | 3/17/23 @3:21 PM | History |
Comment for Telephones:
Since the recent transition to our new Duck ID platform, about 150 UO employee accounts have been affected by a small bug in routine account processing that unintentionally removed their Teams calling service. As of Friday, March 17, UO IT staff believe they've implemented a permanent solution to prevent more accounts from being affected, and that service has been restored for everyone who had been impacted. Anyone who is still experiencing the following problems in Teams should log out of Teams, then log in again to reactivate their service:
If logging out of Teams and back in doesn't solve the problem, please submit a ticket at Microsoft Teams support (select "Audio calling or Teams calling with dial pad"). |
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UO Service Portal | Available | 2/22/23 @6:39 AM | History |
VPN (Virtual Private Networking) | Available | 6/30/22 @2:15 PM | History |
Web hosting: Drupal CMS | Available | 10/19/22 @9:03 AM | History |
Web Hosting: Pages | Available | 6/30/22 @2:15 PM | History |
Webmail | Info | 3/13/23 @2:23 PM | History |
Comment for Webmail:
For a small number of UO employees who were still using Webmail, mail flow was accidentally switched to UOmail on Wednesday, March 1. If you're no longer receiving email in your Webmail inbox, action is required:
If you need help, please contact the Technology Service Desk. |
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Wireless network | Available | 6/30/22 @2:15 PM | History |
Zoom | Available | 1/17/23 @9:02 AM | History |