Widespread intermittent network outages

Severe core network issues are impacting multiple services across campus, including VoIP phone service, wireless, web access (Banner, etc.), and VPN. Staff are working on the issue.

Network Service Degradation at College of Education This Morning

There were reports of slow and inconsistent wired network connectivity at the College of Education this morning. This issue was resolved at 9:25 AM.

VoIP service degradation continues

We are still receiving reports of call quality degradation on calls from, to, or between campus phones that use voice over IP (VoIP) technology. NTS continues to investigate this issue and work toward restoring service.

VOIP service degradation

Reports of voice over IP call quality degradation. NTS is investigating this issue.

RT service degradation (ithelp.uoregon.edu) resolved

The RT (https://ithelp.uoregon.edu) service degradation has been resolved.

RT service degradation (ithelp.uoregon.edu)

RT (https://ithelp.uoregon.edu) is failing to generate tickets from emails. Staff are working to restore service.

Lokey Laboratories Partial Network Outage

A network switch serving Lokey Laboratories as failed. NTS is in the process of replacing the failed switch.

Campus network core service degradation (RESOLVED)

SUBJECT: Campus Core Service Degradation - Outage (UPDATE)
AFFECTED: uonet1-gw, Campus Network Core
STATUS: Unplanned
START TIME: 2/16/15 ~ 10:00 AM
END TIME: 2/16/15 ~ 12:15 PM

DESCRIPTION: We are experiencing performance issues with the campus
network core. Symptoms include network slowness and inability to reach
network resources. NTS is actively responding.

UPDATE:
Performing the supervisor failover appears to have remediated the issue. NTS will continue to monitor the situation and update this notification as more information becomes available. If you continue to experiences network related issues, please contact the tech desk.

Techdesk
P: 541-346-HELP
E: techdesk@uoregon.edu
L: 151 McKenzie Hall

TIMESTAMP: 2/16/15 12:38:22 PM

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

-- UO Network & Telecom Services Email: nethelp@ithelp.uoregon.edu URL: http://ns.uoregon.edu Voice: +1.541.346.4395 Archive: http://ns.uoregon.edu/pipermail/uonet-outages

Campus network core service degradation

We are experiencing performance issues with the campus network core. Symptoms include network slowness and inability to reach network resources. Staff are working to fully restore network services.

Modem (dial-up) internet service has been discontinued

The dial-up internet service has been discontinued as of February 12, 2015. The dial-up service has been unavailable since the morning of February 12 due to an equipment failure, and will not be restored.