• As of 8:59pm Pacific Time (Wednesday, July 20), Microsoft has taken action to address the issue and expects some users to be able to access the affected features shortly.
• As of 8:43pm, Microsoft is reporting impacts to Word, Office online, and SharePoint online, as well as to Teams.
• Teams is experiencing widespread impacts this evening. People may be entirely unable to access Teams. Or the Teams desktop app may open successfully, even though all functionality may be down, and users may see the following message: “We ran into a problem. Reconnecting…” The Teams web app may display the error message “Operation failed with unexpected error.” Reported impacts include, but may not be limited to, the inability to send messages, make calls, or have meetings. 
• Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.

In addition to widespread impacts to Teams this evening (Wednesday, July 20), Microsoft is now also reporting impacts to Word, Office online, and SharePoint online. People may be unable to access Teams. The Teams desktop app may open successfully, even though all functionality may be down, and users may see the following message: “We ran into a problem. Reconnecting…” The Teams web app may display the error message “Operation failed with unexpected error.” Reported impacts include, but may not be limited to, the inability to send messages, make calls, or have meetings. Microsoft continues working to address these issues. Microsoft is sharing updates through its Microsoft 365 Status Twitter account and on the Microsoft 365 Service health status webpage.

Microsoft is reporting a widespread unplanned outage affecting Teams. Some UO users are unable to load Teams. Users may see errors messages that say "We ran into a problem. Reconnecting..." or "Operation failed with unexpected error." People may be unable to send messages, make calls, or have meetings. As of 8:11pm Pacific Time (Wednesday, July 20), Microsoft has identified the cause of this problem and is working to address it. Microsoft is sharing updates through its Microsoft 365 Status Twitter account.

Microsoft is reporting a widespread unplanned outage affecting Teams. Some UO users are unable to load Teams. Users may see errors messages that say "We ran into a problem. Reconnecting..." or "Operation failed with unexpected error." People may be unable to send messages, make calls, or have meetings. As of 8:11pm Pacific Time (Wednesday, July 20), Microsoft has identified the cause of this problem and is working to address it. Microsoft is sharing updates through its Microsoft 365 Status Twitter account.

Microsoft has reported a widespread unplanned outage affecting Teams. Some UO users are unable to load Teams. Some people are seeing a banner that reads: "We ran into a problem. Reconnecting..." Others are seeing "Operation failed with unexpected error." Some people have reported failures when trying to use features within Teams. We'll post updates here when they're available. Microsoft is sharing updates through its Microsoft 365 Status Twitter account.

Microsoft has reported a widespread unplanned outage affecting Teams. Some UO users are unable to load Teams. Some people are seeing a banner that reads: "We ran into a problem. Reconnecting..." Other people are experiencing failures when trying to use features within Teams. We'll post updates here when they're available. Microsoft is sharing updates through its Microsoft 365 Status Twitter account.