Service Status History
- Status >
- UO Service Portal
| Status | Comment | Updated |
|---|---|---|
| Info | Email replies to UO Service Portal tickets are working again as of 2:40pm today (Wednesday, February 1). Replies that had been backlogged since the problem started yesterday (Tuesday, January 31) around 1:30pm have now been processed. If you responded to a ticket during that time, your reply has only just now appeared in the ticket for technicians to see it. New email replies are also being handled like usual. |
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| Info | Email replies to UO Service Portal tickets are working again as of 2:40pm today (Wednesday, February 1). Replies that had been backlogged since the problem started yesterday (Tuesday, January 31), around 1:30pm have now been processed. If you responded to a ticket during that time, your reply has only just now appeared in the ticket for technicians to see it. New email replies are also being handled like usual. |
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| Info | Email replies to UO Service Portal tickets are working again as of 2:40pm today (Wednesday, February 1). Replies that had been backlogged since the problem started — yesterday (Tuesday, January 31) around 1:30pm — have now been processed. If you responded to a ticket during that time, your reply has only just now appeared in the ticket for technicians to see it. New email replies are also being handled like usual. |
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| Partially Unavailable | Email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. The problem started yesterday (Tuesday, January 31) around 1:30pm. UO staff are working on the issue. |
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| Partially Unavailable | Email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. The problem started yesterday (Tuesday, January 31) around 1:30pm. UO staff are working on the issue. Once it's resolved, the backlogged messages will be processed. |
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| Partially Unavailable | Email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. UO staff are investigating the issue. |
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| Partially Unavailable | Customer email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. UO staff are investigating the issue. |
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| Available | ||
| Slow | The technician view for the Service Portal is slow. The other services are functioning normally. |
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| Available |