Service Status History

  • Status >
  • IDR (Integrated Data and Reporting)
Status Comment Updated
Unavailable
  • Cognos (Prod) is currently experiencing an unplanned outage. Users will see an error stating "AAA-AUT-0013 The user is already authenticated in all available namespaces" when attempting to log in. Staff are engaged and working on resolving the issue. 
Info
  • Cognos (Prod and Test) experienced an unplanned service outage this morning (Wednesday, January 3). If you see an "Internal Server Error," please relaunch Cognos in a private/incognito browser window.
  • In addition, the data refresh for Student and Finance data wasn't completed until 9:30am today. We recommend rerunning any reports that require up-to-date data (through yesterday).
     
Available
Info

The Cognos outage is resolved. It was restored to service around 9:25am.
Unavailable

Cognos is experiencing an unplanned service outage. Users of the site are seeing error messages. Information Services staff are working to restore service.
Unavailable

Cognos is experiencing an unplanned service outage. Information Services staff are working to restore service.
Info

Cognos experienced an outage the morning of Monday, Oct 9th. It was restored to service around 10am.
Available

Cognos experienced an outage the morning of Monday, Oct 9th. It was restored to service around 10am.
Unavailable

Cognos is experiencing an unplanned service outage. Information Services staff are working to restore service.
Available