Service Status History

Status Comment Updated
Partially Unavailable

DuckDocs Web Client users are currently experiencing wide-spread issues with Unity Forms styling. The symptoms of this are a lack of form styling and inability to attach documents to forms. The workaround for this is to use an Incognito or Private browsing session or to clear browser cache and cookies. For more information about this issue and details about the workaround, please review this knowledge base article

Available
Available

Application Maintenance has been completed successfully. We will continue to monitor to ensure the service is working as expected.

Unavailable

Application Maintenance is being performed today from 12pm - 1pm. Please check back here for updates.

Partially Unavailable

We are seeing degraded performance continuing in DuckDocs (OnBase) this morning. We are working to troubleshoot and resolve the issue. We are planning application maintenance for 12-1pm to put corrective measures in place to prevent further disruptions.

Available
Partially Unavailable

We have been receiving reports of degraded performance when logging in to and using DuckDocs (OnBase). We are actively troubleshooting and action has been taken to improve performance by restarting some services.

Available
Briefly Unavailable

We received some reports of DuckDocs Web and Unity Client timeouts between 2:30 - 3pm today. Services for the affected portion of the application were restarted and appear to be functioning now. Please report any remaining issues to your service desk or by creating a ticket at https://service.uoregon.edu.

Briefly Unavailable

We received some reports of DuckDocs Web and Unity Client timeouts between 2:30 - 3pm today. Services for the affected portion of the application were restarted and appear to be functioning now. Please report any remaining issues to your service desk or by creating a ticket at https://status.uoregon.edu.