Microsoft Teams is in a degraded state. Users may experience delayed chat sending, messages appearing out of order, errors, issues accessing files, and more. Microsoft is engaged.

A new toggle button in Microsoft Teams allows members of the UO community to try out the new Teams app while it's in preview mode. A UO-wide switch to the new version will occur during winter term. Learn more in Around the O.

A new toggle button in Microsoft Teams allows members of the UO community to switch to the new Teams app while it's in preview mode. Microsoft will switch all remaining UO users to the new version on January 31. Learn more in Around the O.

Starting on Nov. 15, UO Teams users started seeing an "EA" tag on their Teams avatars. Short for "early access," that tag is expected to disappear in the coming weeks.

Microsoft Teams call queues: Earlier today (Friday, October 6), people were having problems with Microsoft Teams call queues, such as being unable to change who receives calls. Those problems have now been resolved.

Microsoft Teams call queues: People at UO who had experienced the following issues with call queues are now seeing those queues return to a normal state. However, Microsoft hasn't yet declared this issue resolved.

• Call queue settings are missing from the Settings menu in the Teams desktop and mobile apps.
• Toggling oneself on or off from the Calls tab of a call queue team doesn't stick. That is, it reverts to its prior state.
• Changes to the call queue membership don't seem to update properly.

Microsoft Teams call queues: Microsoft has acknowledged unplanned problems with call queues in Microsoft Teams. Here's what people at the UO are reporting:

• Call queue settings are missing from the Settings menu in the Teams desktop and mobile apps.
• Toggling oneself on or off from the Calls tab of a call queue team doesn't stick. That is, it reverts to its prior state.
• Changes to the call queue membership don't seem to update properly.

Microsoft Teams call queues: Some people at the UO are reporting problems with call queues in Microsoft Teams. Specifically:

• Call queue settings are missing from the Settings menu in the Teams desktop and mobile apps.
• Toggling oneself on or off from the Calls tab of a call queue team doesn't stick. That is, it reverts to its prior state.
• Changes to the call queue membership don't seem to update properly.

UO staff are investigating.