Service Status History

• The technician side of the UO Service Portal is unavailable this morning (Monday, June 2). This is a systemwide service degradation for TeamDynamix. The vendor has acknowledged the problem and is working to resolve it.
• Users can access the UO Service Portal, log in, submit tickets, and view tickets and other pages. Earlier, those functions were also unavailable. Some UO users are reporting that the UO Service Portal homepage is still slow to load.

• The technician side of the UO Service Portal is unavailable this morning (Monday, June 2). The vendor, TeamDynamix, has acknowledged the performance degradation and is working to resolve it.
• Users can access the UO Service Portal, log in, submit tickets, and view tickets and other pages. Earlier, those functions were also unavailable.

Login to UO Service Portal is currently unavailable. It's one of multiple services using Shibboleth for single sign-on that are impacted by an outage. Sites may present this error message instead of a successful login: "The application you have accessed is not registered for use with this service." Staff are working to restore service.

Login to UO Service Portal is currently unavailable. It's one of many services using Shibboleth for single sign-on that are impacted by an outage. Sites may present this error message instead of a successful login: "The application you have accessed is not registered for use with this service." Staff are working to restore service.

This morning (Wednesday, June 5), many people in the UO community mistakenly received feedback surveys about old tickets from the UO Service Portal. Please disregard those messages from notify@teamdynamixapp.com. We apologize for any confusion.

This morning (Wednesday, June 5), many people in the UO community mistakenly received feedback surveys about old tickets from the UO Service Portal. Please disregard those messages. We apologize for any confusion.

Starting Wednesday, March 27, portions of the UO Service Portal will be under construction through September. Specifically, UO staff will be reorganizing the service catalog to make it easier to find what you're looking for. Some pages where you submit help tickets may be moved, retired, or renamed. Learn more in Around the O.