Service Status History

The ticketing system within the UO Service Portal is not responding. The rest of the Service Portal seems to be unaffected. The vendor is investigating.

The Service Portal will be unavailable from Friday, Nov. 7 at 9:00 p.m. to Saturday, Nov. 8 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until 10:00 p.m. on Friday and again at 11:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) 

• The Service Portal and its related ticketing system experienced a brief outage this morning. The vendor resolved the problem and the systems are now working.
• The Service Portal will be unavailable from Friday, Nov. 7 at 9:00 p.m. to Saturday, Nov. 8 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until 10:00 p.m. on Friday and again at 11:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) 

The Service Portal (service.uoregon.edu) and its related ticketing system is loading slowly or not at all. The vendor has acknowledged the problem and is investigating.

The Service Portal will be unavailable from Friday, Nov. 7 at 9:00 p.m. to Saturday, Nov. 8 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until 10:00 p.m. on Friday and again at 11:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) 

The Service Portal will be unavailable from Friday, Nov. 7 at 9:00 p.m. to Saturday, Nov. 8 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until 10:00 p.m. on Friday and again at 11:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) 

The Service Portal will be unavailable from Friday, Nov. 7 at 9:00 p.m. to Saturday, Nov. 8 at 1:00 a.m. Pacific Time while the vendor upgrades the Service Portal. The Tech Desk is available for your technical questions until 10:00 p.m. on Friday and again at 11:00 a.m. on Saturday. Please contact them at 541-346-HELP or livehelp.uoregon.edu. (All times are PT.) 

People are reporting delays receiving emails from the UO Service Portal. This may be related to the major Amazon Web Services (AWS) service degradation, affecting many web services in the U.S.