Service Status History

Some Duck ID accounts are experiencing an outage. As of 3:45 p.m. Monday (October 13), Information Services staff are in the process of restoring services. Affected users may be seeing some of their access returning while other services remain in accessible. Other people may not be seeing any service restoration yet.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Impacted users may be noticing one or more of the following issues:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• Being prompted to register for Duo again

Some Duck ID accounts are experiencing an outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Impacted users may be noticing one or more of the following issues:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• Being prompted to register for Duo again

Some Duck ID accounts are experiencing an outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Impacted users may be noticing one or more of the following impacts:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• Being prompted to register for Duo again

Some Duck ID accounts are experiencing an outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Notable impacts include:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• You may be prompted to register for Duo again

Duck ID outage, update Monday (October 13) at 10:30am: Some Duck ID accounts are experiencing an outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Notable impacts include:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• You may be prompted to register for Duo again

Duck ID outage, update Monday (October 13) at 10:30am: Some accounts are experiencing a Duck ID outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Notable impacts include:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• You may be prompted to register for Duo again

Duck ID login issues, update Monday (October 13) at 10:00am: Some accounts are experiencing a Duck ID outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Notable impacts include:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• You may be prompted to register for Duo again

Duck ID login issues, update Monday (October 13) at 8:00am: Some accounts are experiencing a Duck ID outage. Information Services staff are working to restore services.

If you're having account issues, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Notable impacts include:

• Unable to log in to Duck ID integrated services, including...
  • UOmail (email)
  • Shibboleth single sign-on services such as Canvas, Zoom, Concur, and more
  • UO's network (VPN and Wi-Fi)
• Additional email impacts
  • Messages sent to your email address are bouncing back to senders as undeliverable
  • Older messages will be recoverable once your account is restored, but bounced messages won't be
• You may be prompted to register for Duo again

Duck ID login issues, update Monday (October 13) at 8:00am: Some accounts are unable to access multiple services. Information Services staff are engaged in restoration efforts.

If you're unable to use services, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)

Notable impacts include:

• Unable to log in to Duck ID integrated services:
  • UOmail, Shibboleth single sign-on services such as Canvas
  • UO's network (VPN and Wi-Fi)
• Messages sent to your email address are bouncing back to senders as undeliverable
• You may be prompted to register for Duo again

Duck ID login issues, update Monday (October 13) at 8:00am: Some accounts are unable to access some services like UOmail, Canvas and other Shibboleth single sign-on websites. Information Services staff are engaged in restoring services. 

If you're unable to use services, please create a ticket at the UO Service Portal. (The linked page will allow you create a ticket even if you can't log in. Please include your Duck ID username.)