Pages.uoregon.edu and shell server: UO staff have resolved the problem of data from the last year disappearing and reappearing from the UO Pages service (pages.uoregon.edu/<YourDuckID>) and the UO shell server. However, any files added or modified today (Tuesday, November 12) after 6:04am are currently unavailable to users. Staff are working to identify those files and make them available.

Pages.uoregon.edu and shell server: We're receiving reports from people who use the UO Pages service (pages.uoregon.edu/<YourDuckID>) and the UO shell server about some files being intermittently unavailable today (Tuesday, November 12). Specifically, data from the past year — from November 6, 2023, to the present — seems to disappear and reappear. UO staff are investigating.

• Pages.uoregon.edu and shell server: We're receiving reports from people who use the UO Pages service (pages.uoregon.edu/<YourDuckID>) and the UO shell server about some files being intermittently unavailable today (Tuesday, November 12). Specifically, data from the past year — from November 6, 2023, to the present — seems to disappear and reappear. UO staff are investigating.

Partial Teams Calling Degradation: Earlier this morning, Teams Call Queues were unavailable. Callers were receiving a fast busy signal and unable to reach queues. Microsoft has re-routed impacted Teams Call Queue traffic to restore service while they work on the issue, which has resulted in queues being available for calls again. Information Service staff continue to monitor.

Outlook Performance Issues: Earlier this morning, Microsoft Outlook was experiencing performance issues. Users may have found their Outlook clients to run slow or crash repeatedly. As of 11:45am, Microsoft has applied a configuration update to resolve this issue, but impacted users may still need to take an extra step to fix their experience:

• Outlook client and app users should restart their client or app to apply changes. Outlook desktop client users may need to perform this action twice due to caching issues. 
• Outlook on the web users should refresh their sessions. If that does not mitigate the issue, users are encouraged to clear their browser cache and refresh their Outlook on the web session.

Partial Teams Calling Degradation: Earlier this morning, Teams Call Queues were unavailable. Callers were receiving a fast busy signal and unable to reach queues. Microsoft has re-routed impacted Teams Call Queue traffic to restore service while they work on the issue, which has resulted in queues being available for calls again. Information Service staff continue to monitor.

Outlook Performance Issues: Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. This may also be impacting the performance of Outlook web access (https://uomail.uoregon.edu) and Outlook mobile apps. Microsoft is working to restore service.

Partial Teams Calling Outage: We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Other calling such as person-to-person and Amazon Connect queues appear unaffected. Microsoft is working to restore service.

Outlook Performance Issues: Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. This may also be impacting the performance of Outlook web access (https://uomail.uoregon.edu) and Outlook mobile apps. Microsoft is working to restore service.

Partial Teams Calling Outage: We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Other calling such as person-to-person and Amazon Connect queues appear unaffected. Information Services staff are engaged.

Outlook Performance Issues: Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. This may also be impacting the performance of Outlook web access (https://uomail.uoregon.edu) and Outlook mobile apps. Microsoft is working to restore service.

We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Other calling such as person-to-person and Amazon Connect queues appear unaffected. Information Services staff are engaged.

We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Information Services staff are engaged.