Service Status History

Dropbox: Many people report being unable to log in to UO's Dropbox service via the web since about 2:45 p.m. on Wednesday, Sept. 10. When logging in, users get the following error message: "You aren't a member of this team. Please reach out to your admin for help." UO staff are working with the vendor to investigate the problem. We plan to provide another update on Thursday morning, Sept. 11.

Dropbox: People are unable to log in to UO's Dropbox service via the web. UO staff are seeking help from the vendor.

UO's Electrical Testing Day 2025 is Wednesday, August 6.

• Expect: Intermittent network outages.
• Possible: Localized lingering network outages may occur if network devices fail. If so, Information Services staff will post notices on this website. Recovery will begin after Campus Planning and Facilities Management has completed all testing. Restoration could take a day or longer.

Information Services staff are investigating what looks like widespread connectivity issues in the data center.

This appears to be resulting in widespread services outages. This page will be updated frequently as the outage becomes better understood.

The UO Service Portal is experiencing a partial service outage. It's not able to process email replies from customers, and this means IT technicians are unable to see ticket replies you send to them via email.

Community members who created their tickets while logged in with their Duck ID account have a workaround to add replies to tickets by using the UO Service Portal website:

1. Visit service.uoregon.edu
2. Select the View My Tickets button
3. If prompted, log in again with your Duck ID
4. Select the hyperlinked title of the ticket you'd like to update
5. Select the Comment button
6. Type in your reply, and then select Save

Microsoft 365: Many people are seeing a new look and feel — featuring Microsoft Copilot — when they visit the UO Microsoft landing page via office.uoregon.edu. To find familiar Microsoft applications beyond Copilot, choose Apps from the left sidebar menu. To find recent files or search your files, choose Home or Search from the left sidebar menu.