Service Status History

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. Here's what we know so far about impacts at the University of Oregon:

• Canvas is unavailable.
• Smartsheet is unavailable.
• Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today.

Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. Here's what we know so far about impacts at the University of Oregon:

• Canvas is unavailable.
• Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today.

Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. At the UO, so far we know that Canvas is unavailable. Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. At the UO, so far we know that Canvas is unavailable. Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services nationally. At the UO, so far we know that Canvas is unavailable. Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

• Duck ID account partial outage (Oct. 11-14): Most affected users should now be able to access most UO services. UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13). People may be prompted to register for Duo again. If you're still having account issues, please submit a ticket in the UO Service Portal (no login needed, but please mention your Duck ID username.)

• Wi-Fi service degradation (Oct. 15): We're getting reports of problems with Wi-Fi in several buildings on the Eugene campus. UO staff are working on the issue.
• Duck ID account partial outage (Oct. 11-14): Most affected users should now be able to access most UO services. UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13). People may be prompted to register for Duo again. If you're still having account issues, please submit a ticket in the UO Service Portal (no login needed, but please mention your Duck ID username.)

Duck ID account partial outage: 

• Most affected users should now be able to access most UO services.
• UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13).
• You may be prompted to register for Duo again.

Automated account processing will continue overnight. Information Services staff will evaluate the status again tomorrow (Wednesday, Oct. 15), including whether some service access still needs to be restored.

If you're still having account issues, please submit a ticket in the UO Service Portal. (The linked page doesn't require you to log in. Please include your Duck ID username.)

Duck ID account partial outage: 

• Most affected users should now be able to access most UO services.
• UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13).

Automated account processing will continue overnight. Information Services staff will evaluate the status again tomorrow (Wednesday, Oct. 15), including whether some service access still needs to be restored.

If you're still having account issues, please submit a ticket in the UO Service Portal. (The linked page doesn't require you to log in. Please include your Duck ID username.)