Update on the partial outage affecting incoming email and logins to many UO services:

• About 4,600 active accounts are affected.
• Services impacted include UOmail, Teams, and other Microsoft services, as well as the UO Service Portal, Dropbox, and possible others.
• All affected accounts should now be able to access Microsoft services, such as UOmail, Teams, and others, with a few caveats:
  • Teams calling dial pads are missing for some people. UO staff have identified about 1,600 affected accounts and are working to restore service.
  • Some people are reporting that they've lost access to certain Teams channels. UO staff have requested Microsoft's help to resolve this.
  • Other Microsoft services may simply take time to fully restore (30 minutes or longer). If you initially get an error message saying you don't have a license, try again in a few minutes.
• Affected accounts may still be unable to receive some email messages. UO staff have initiated a process to restore inbound mail flow, which may take several hours.
• Affected users are still unable to log in to the UO Service Portal. To reach tech support, please contact the Technology Service Desk by phone (541-346-4357) or live chat. Please note that support volumes are currently high.
• This outage was inadvertently caused by yesterday's (June 5) vendor maintenance on our Duck ID system.

Update on the partial outage affecting incoming email and logins to many UO services:

• About 6,300 accounts are affected.
• Services impacted include UOmail, Teams, and other Microsoft services, as well as the UO Service Portal, Dropbox, and possible others.
• All affected accounts should now be able to access Microsoft services, such as UOmail, Teams, and others, with a few caveats:
  • Teams calling dial pads are missing for some people. UO staff have identified about 1,600 affected accounts and are working to restore service.
  • Some people are reporting that they've lost access to certain Teams channels. UO staff have requested Microsoft's help to resolve this.
  • Other Microsoft services may simply take time to fully restore (30 minutes or longer). If you initially get an error message saying you don't have a license, try again in a few minutes.
• Affected accounts may still be unable to receive some email messages. UO staff have initiated a process to restore inbound mail flow, which may take several hours.
• Affected users are still unable to log in to the UO Service Portal. To reach tech support, please contact the Technology Service Desk by phone (541-346-4357) or live chat. Please note that support volumes are currently high.
• This outage was inadvertently caused by yesterday's (June 5) vendor maintenance on our Duck ID system.

Dropbox is now reporting all systems operational after a "major outage" affecting its website. Details are available on the Dropbox Status site.

Dropbox is reporting a "major outage" affecting its website. Details are available on the Dropbox Status site. The desktop and mobile applications are listed as operational. Some UO Dropbox users are able to log in to the Dropbox website while others aren't.

Dropbox is reporting problems with its web interface. Please visit the Dropbox Status site for updates.

If you experienced problems with Dropbox sync on Friday, Sept. 16, please try restarting your computer or other device.

If you've been experiencing problems with Dropbox sync today, please restart your computer/device.