Unavailable

Delivery of new messages in UOmail was unavailable between approximately 12:40pm - 2:45pm. All messages have been delivered. Staff remain engaged to investigate reports that some messages sent during the outage period may have returned a bounce message.

Unavailable

Delivery of new messages in UOmail was unavailable between approximately 12:40pm - 2:45pm. Message delivery has resumed. Servers are working through a backlog of messages.

Unavailable

Delivery of new messages in UOmail has been unavailable since approximately 12:40pm. Staff are working to restore service.

Available
Info

Email delivery problems: The issue with some official mass emails going to people's junk folders has been resolved as of February 29. Learn more in Around the O.

Info

Email delivery problems: The issue with many official mass emails delivering to Junk folders has been resolved as of February 29. More information and recommendations on how to address mass email sending going forward is coming soon to university leadership and communicators.

Partially Unavailable
  • Email delivery problems: Many official UO email messages are currently going to people's junk folders. UO staff are working on the issue. In the meantime, we recommend checking your junk folder daily for any such messages and reporting them as "not junk" in Outlook.
  • New email "Unverified" flag: People should no longer be seeing the "unverified" flag on emails after approximately 11:15am on February 28.
Partially Unavailable
  • Email delivery problems: Many official UO email messages are currently going to people's junk folders. UO staff are working on the issue. In the meantime, we recommend checking your junk folder daily for any such messages and reporting them as "not junk" in Outlook.
  • New email "Unverified" flag: People have started seeing an "unverified" flag on some emails, including legitimate emails from UO and non-UO sources. UO staff have enlisted help from Microsoft to better understand the situation.
  • Brief Webmail login outage resolved: On Wednesday, February 28th, Webmail logins were failing from approximately approximately 11:50am to 12:06pm. The service has been restored.
Partially Unavailable
  • Email delivery problems: Many official UO email messages are currently going to people's junk folders. UO staff are working on the issue. In the meantime, we recommend checking your junk folder daily for any such messages and reporting them as "not junk" in Outlook.
  • New email "Unverified" flag: People have started seeing an "unverified" flag on some emails, including legitimate emails from UO and non-UO sources. UO staff have enlisted help from Microsoft to better understand the situation.
Partially Unavailable

Many official UO email messages are currently going to people's junk folders. UO staff are working on the issue. In the meantime, we recommend checking your junk folder daily for any such messages and reporting them as "not junk" in Outlook.