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For some role accounts that were switched to UOmail in September, UO staff were unable to move their saved email out of Webmail due to an unexpected problem. Those role accounts and their owners were notified on Tuesday, September 10. For those accounts, action is required to keep any saved messages from Webmail. Please submit a ticket ASAP for help moving mail to the new system. (If you don't need the older email, then no action is required.) After November 13, you will lose access to those messages.

If you have any questions or need help, please submit a ticket at Email and Calendar Help, contact the User Support Services team or other IT team that supports your unit, or contact the Technology Service Desk.

Slow

Email delivery is currently delayed, with some messages being queued for delivery. Information Services staff are engaged.

Slow

Email delivery is currently delayed. Information Services staff are engaged.

Info

For some role accounts that were switched to UOmail in September, UO staff were unable to move their saved email out of Webmail due to an unexpected problem. Those role accounts and their owners were notified on Tuesday, September 10. For those accounts, action is required to keep any saved messages from Webmail. Please submit a ticket ASAP for help moving mail to the new system. (If you don't need the older email, then no action is required.) After November 13, you will lose access to those messages.

If you have any questions or need help, please submit a ticket at Email and Calendar Help, contact the User Support Services team or other IT team that supports your unit, or contact the Technology Service Desk.

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For some role accounts that were just switched to UOmail, UO staff were unable to move their saved email out of Webmail due to an unexpected problem. Those role accounts and their owners will be notified on Tuesday, September 10. For those accounts, action is required to keep any saved messages from Webmail. Please submit a ticket ASAP for help moving mail to the new system. (If you don't need the older email, then no action is required.) After November 13, you will lose access to those messages.

If you have any questions or need help, please submit a ticket at Email and Calendar Help, contact the User Support Services team or other IT team that supports your unit, or contact the Technology Service Desk.

Info

For some role accounts that were just switched to UOmail, UO staff were unable to move their saved email out of Webmail due to an unexpected problem. Those role accounts and their owners will be notified on Tuesday, September 10. For those accounts, action is required to keep any saved messages up to Sept. 5. Please submit a ticket ASAP for help moving mail to the new system. (If you don't need the older email, then no action is required.) After November 13, you will lose access to those messages.

If you have any questions or need help, please submit a ticket at Email and Calendar Help, contact the User Support Services team or other IT team that supports your unit, or contact the Technology Service Desk.

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Several hundred role accounts that remain on the older Webmail system will be upgraded to UOmail September 3–10. (Several hundred retiree accounts were transitioned to UOmail August 19-21.)

Info

Several hundred role accounts that remain on the older Webmail system will be upgraded to UOmail September 3–10. (Several hundred retiree accounts were transitioned to UOmail August 19-21.)

Info

Several hundred role accounts that remain on the older Webmail system will be upgraded to UOmail September 3–10. (Several hundred retiree accounts were transitioned to UOmail August 19-21.)

Info

Several hundred role accounts that remain on the older Webmail system will be upgraded to UOmail September 3–10. (Several hundred retiree accounts were transitioned to UOmail August 19-21.)

  • Notifications: Information Services sent email notifications to all affected role accounts and their owners on August 15 and August 27. Please refer to those messages for details.
  • Transition overview: The transition process typically takes 2 to 5 days. We will move email to the new system and continue any mail forwards. To check whether an account has finished moving, you can try logging in at uomail.uoregon.edu with the account's full UO email address. If you can log in, the transition is complete.
  • Resources: Visit the UO Service Portal to learn more about getting started with UOmail and about common issues when moving from Webmail to UOmail. More information about this project is available on the Campus Email Project webpage and at Oregon News.
  • Tech support: You can submit a ticket at Email and Calendar Help, contact the User Support Services team or other IT team that supports your unit, or contact the Technology Service Desk.