Service Status History

Banner will be unavailable from Friday, Dec. 16, at 7pm to Sunday, Dec. 18, at noon while UO staff perform maintenance. (That work was rescheduled from an earlier date.)

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Separately, Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Banner will be unavailable from Friday, Dec. 9, at 7pm to Sunday, Dec. 11, at 8am while UO staff perform maintenance.

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Separately, Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

As of 3:56pm today (Friday, Nov. 4), Banner service has been fully restored after a partial outage.

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Separately, Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Some people are currently unable to access Banner. UO staff are investigating.

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Separately, Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Banner is not responding as of 3:30pm today. Staff are engaging to restore service. 
 

Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

On Tuesday, Oct. 18, some Banner users received "proxy error" messages beginning around 2:42pm. At 4:30pm, staff took measures to fix the problem, and that work may have caused Banner to drop connections with some users.

Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show

Banner has been restored after an unplanned partial outage that affected a subset of users starting around 4:20pm today (Friday, Oct. 14).

Separately, Mac users who use Banner 9 may not see complete webpages. The vendor has confirmed this is an issue. Potential work-arounds to get the data to display are:

• Changing the Tools > Page Layout setting to Expanded
• Setting your monitor to the 1920x1080 resolution, if possible
• Reloading the web page or resizing the window to be smaller sometimes will get the data to show