Service Status History

Status Comment Updated
Available

The Duck ID Account Management website at duckid.uoregon.edu did now allow people to log in between 12:15pm and 2:08pm today. The vendor has put a fix in place around 2:08, and users were able to log in after that time. UO staff are tracking performance to ensure the problem has been addressed.

Slow

The Duck ID Account Management website at duckid.uoregon.edu is experiencing an unplanned service degradation. People are unable to log in. (The problem has occurred on and off since about 12:15pm.)

The vendor put a fix in place at 2:08pm, and the teams are testing it now. Some users have been able to log in after that time.

 

Briefly Unavailable

The Duck ID Account Management website at duckid.uoregon.edu is experiencing an unplanned service degradation. People are unable to log in. (The problem has occurred on and off since about 12:15pm.)

The vendor put a fix in place at 2:08pm, and the teams are testing it now. Some users have been able to log in after that time.

 

Unavailable

The Duck ID Account Management website at duckid.uoregon.edu is experiencing an unplanned service degradation. People are unable to log in. They get the following error message: "Your request did not succeed. Please try again. If this persists, please contact the Duck ID Account Management administrator." The problem has occurred on and off since about 12:15pm. The vendor is actively working to address the issue.

Intermittent

The Duck ID Account Management website at duckid.uoregon.edu is experiencing an unplanned service degradation. People are unable to log in. They get the following error message: "Your request did not succeed. Please try again. If this persists, please contact the Duck ID Account Management administrator." The problem has occurred on and off since about 12:15pm. UO staff have enlisted the help of the vendor.

Slow

The Duck ID Account Management website at duckid.uoregon.edu is recovering from an unplanned service degradation. For about 40 minutes starting around 12:15pm, many people were unable to log in, and others were unexpectedly logged out. People are confirming that they can now log in again, but pages within the Duck ID site are taking a long time to load. UO staff have enlisted the help of the vendor.

Slow

The Duck ID Account Management website at duckid.uoregon.edu is recovering from an unplanned service degradation at seems to have started around 12:15pm. For about 40 minutes many people were unable to log in, and others were unexpectedly logged out. People are confirming that they can now log in again, but pages within the site are taking a long time to load.

Partially Unavailable
Unavailable
Available