Service Status History

The Duck ID account system is experiencing a degradation. Some people who have had recent job or student record changes may not have the correct access applied. Information Services staff are working with our Duck ID account system vendor to restore service.

On Wednesday, April 9, the Duck ID Account Management website (duckid.uoregon.edu) will be down for maintenance 6:00 p.m.–10:00 p.m. Password resets won't be possible during that time. However, Duck ID logins to other UO services will continue to function as usual.

The Duck ID account system returned to normal availability for all users around 1:30 PM on Thursday, April 3.

The Duck ID account system is currently experiencing a partial outage:

• Any student/employee who had their student/employee record in Banner first activated on 3/31 (and forward) is unable to claim their new account.
• Any existing account that had other Banner data change, such as a legal name change or additional job information added, will not see this reflected on their Duck ID account yet.

Information Services staff have escalated this issue to our Duck ID system vendor.

On Wednesday, Jan. 22, the Duck ID Account Management website (duckid.uoregon.edu) will be down for maintenance 6:00 p.m.–9:00 p.m. Password resets won't be possible during that time. However, Duck ID logins to other UO services will continue to function as usual.