Service Status History

Status Comment Updated
Partially Unavailable

Email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. The problem started yesterday (Tuesday, January 31) around 1:30pm. UO staff are working on the issue. 

Partially Unavailable

Email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. The problem started yesterday (Tuesday, January 31) around 1:30pm. UO staff are working on the issue. Once it's resolved, the backlogged messages will be processed.

Partially Unavailable

Email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. UO staff are investigating the issue.

Partially Unavailable

Customer email replies to UO Service Portal tickets currently aren't posting on the tickets themselves. UO staff are investigating the issue.

Available
Slow

The technician view for the Service Portal is slow. The other services are functioning normally. 

Available
Unavailable

The service portal is not responding, and the vendor has indicated there is an outage. 

Available
Available

The Service Portal was down or slow between 12:39pm and 1:21pm today (Monday, Aug. 15).