Service Status History

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Status Comment Updated
Partially Unavailable

Email delivery delays — Update (10/2/24 at 5:00 p.m.): Some email delivery is delayed. Internal email — from a UOmail address to a UOmail address — is delivering at normal speed. But mail to and from external, non-UO addresses — including official UO mass emails — is intermittently being queued, causing delays of varying lengths, up to hours. Information Services staff have ruled out multiple internal causes and begun engaging vendors for support in resolving this issue.

Partially Unavailable

Email Delivery Delays - Update 10/2/24 at 5pm

Some email delivery is delayed. Internal mail -- sending from a UOmail address to a UOmail address -- is delivering at normal speed. However, mail to and from external non-UO addresses is intermittently being queued instead of delivered.

Information Services staff have ruled out multiple internal causes and begun engaging vendors for support in resolving this issue.

Partially Unavailable

Email delivery is currently delayed. Some email may intermittently deliver quickly, while other messages are being queued. Information Services staff are engaged.

Available
Slow

Email delivery is currently delayed, with some messages being queued for delivery. Information Services staff are engaged.

Partially Unavailable

Email delivery is currently delayed. Information Services staff are engaged.

Available
Info

Login to the following services was unavailable from approximately 7:00am to 9:00am on Monday, September 30. All services have been restored.

  • Banner
  • AppWorx (Note: Users are recommended to check their jobs)
  • DuckWeb
  • DuckDocs (OnBase)
  • Ducks On Track (Degree Works)
  • IDR (Cognos)
Info

Due to a database error, login to the following services was unavailable from approximately 7:00am to 9:00am on Monday, September 30. All services have been restored.

  • Banner
  • AppWorx (Note: Users are recommended to check their jobs)
  • DuckWeb
  • DuckDocs (OnBase)
  • Ducks On Track (Degree Works)
  • IDR (Cognos)
Partially Unavailable

Due to a database error, login to the following services is unavailable on Monday, September 30th:

  • Banner
  • AppWorx 
  • DuckWeb
  • DuckDocs (OnBase)
  • Ducks On Track (Degree Works)
  • IDR (Cognos)

Information services staff are working to restore service.

Updates will be posted on Status.