Service Status History

Partial Teams Calling Degradation: Earlier this morning, Teams Call Queues were unavailable. Callers were receiving a fast busy signal and unable to reach queues. Microsoft has re-routed impacted Teams Call Queue traffic to restore service while they work on the issue, which has resulted in queues being available for calls again. Information Service staff continue to monitor.

Outlook Performance Issues: Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. This may also be impacting the performance of Outlook web access (https://uomail.uoregon.edu) and Outlook mobile apps. Microsoft is working to restore service.

Partial Teams Calling Outage: We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Other calling such as person-to-person and Amazon Connect queues appear unaffected. Microsoft is working to restore service.

Outlook Performance Issues: Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. This may also be impacting the performance of Outlook web access (https://uomail.uoregon.edu) and Outlook mobile apps. Microsoft is working to restore service.

Partial Teams Calling Outage: We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Other calling such as person-to-person and Amazon Connect queues appear unaffected. Information Services staff are engaged.

Outlook Performance Issues: Users may notice Outlook using an increased amount of system resources, causing the client to freeze or crash. This may also be impacting the performance of Outlook web access (https://uomail.uoregon.edu) and Outlook mobile apps. Microsoft is working to restore service.

We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Other calling such as person-to-person and Amazon Connect queues appear unaffected. Information Services staff are engaged.

We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Information Services staff are engaged.

We're receiving reports that calls into Teams Call Queues are not available. Callers receive a fast busy signal and are unable to reach the queue. Information Services staff are engaged.

Email delivery delays — Update (10/3/24 at 12pm): External mail delivery has returned to normal behavior. All queued messages have been delivered. Information Services staff are continuing to monitor and investigate the root cause to prevent recurrence.

Email delivery delays — Update (10/3/24 at 12pm): 

External mail delivery has returned to normal behavior. All queued messages have been delivered. Information Services staff are continuing to monitor and investigate the root cause to prevent recurrence.

Email delivery delays — Update (10/3/24 at 11:00am): 

External email delivery is improving today following a change made by Information Service staff around 9:30am. Staff are continuing to monitor the situation, but expect delivery conditions to continue improving through the day as a backlog of mail clears through our email systems.

Any continuing delays are only impacting mail to and from external, non-UO addresses — including official UO mass emails. Internal email — from a UOmail address to a UOmail address — is delivering at normal speed.