Service Status History

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Status Comment Updated
Partially Unavailable

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. Here's what we know so far about impacts at the University of Oregon:

  • Canvas is unavailable.
  • Smartsheet is unavailable.
  • People are reporting some problems with Qualtrics.
  • Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today.

Other UO services may also be affected — such as the UO Brand Library, University Advancement ticketing system, and others. Amazon is providing updates through its AWS Health Dashboard.

Partially Unavailable

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. Here's what we know so far about impacts at the University of Oregon:

  • Canvas is unavailable.
  • Smartsheet is unavailable.
  • People are reporting some problems with Qualtrics.
  • Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today.

Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Partially Unavailable

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. Here's what we know so far about impacts at the University of Oregon:

  • Canvas is unavailable.
  • Smartsheet is unavailable.
  • Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today.

Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Partially Unavailable

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. Here's what we know so far about impacts at the University of Oregon:

  • Canvas is unavailable.
  • Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today.

Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Partially Unavailable

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. At the UO, so far we know that Canvas is unavailable. Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Info

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services in the U.S. At the UO, so far we know that Canvas is unavailable. Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Info

Amazon Web Services (AWS) is experiencing a major service degradation, affecting many web services nationally. At the UO, so far we know that Canvas is unavailable. Other services may also be affected. Amazon is providing updates through its AWS Health Dashboard.

Available
Info
  • Duck ID account partial outage (Oct. 11-14): Most affected users should now be able to access most UO services. UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13). People may be prompted to register for Duo again. If you're still having account issues, please submit a ticket in the UO Service Portal (no login needed, but please mention your Duck ID username.)
Partially Unavailable
  • Wi-Fi service degradation (Oct. 15): We're getting reports of problems with Wi-Fi in several buildings on the Eugene campus. UO staff are working on the issue.
  • Duck ID account partial outage (Oct. 11-14): Most affected users should now be able to access most UO services. UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13). People may be prompted to register for Duo again. If you're still having account issues, please submit a ticket in the UO Service Portal (no login needed, but please mention your Duck ID username.)