Jabber Instant Messaging service restored

The Jabber Instant Messaging service was restored at 10:27am.

Jabber Instant Messaging

We have received reports that Jabber Instant Messaging (jabber.uoregon.edu) is not responding.

Jabber degradation resolved

The Jabber service degradation was resolved at 12:05pm.

The certificate has been updated. Some users may receive a prompt to accept the new certificate.

If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

Expired certificate for Jabber service update

Information Services will be restarting the Jabber service at 12pm. The Jabber service will be unavailable during this time.

This is part of the work on the service degradation we reported earlier.

If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

Expired certificate for the Jabber service

Users have reported receiving a certificate warning when logging into the Jabber chat service. Staff are working on this issue.

Spam filtering outage resolved

Proofpoint apam filtering is working again now. If you continue to notice a high number of spam email messages, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

Spam filtering unplanned outage

Proofpoint spam filtering is currently not working. People are reporting an increase in spam messages in their inboxes this morning. Staff are working with Proofpoint to restore service. In the meantime, please be extra cautious about potentially malicious emails and attachments (phishing attempts and malware). Never click suspicious links or open attachments that you aren't expecting. If you have already clicked a link or opened an attachment like this, it's important to act quickly to limit the damage. Email security@ithelp.uoregon.edu immediately and contact either your local IT support staff or the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357) for further assistance. If you have any questions, please contact the Tech Desk.

Office 365 and OneDrive unplanned partial outage resolved

The Office 365/OneDrive service degradation was resolved at 10:38am, according to Microsoft. Previously affected UO users are reporting restored functionality. If you continue to have problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

Office 365 and OneDrive unplanned partial outage - update 8:48am

The Office 365/OneDrive service degradation may be related to an issue that Microsoft has acknowledged. People who are able to view OneDrive online right now are seeing an alert that says: "OneDrive is read-only right now while we do some maintenance."

Office 365 and OneDrive unplanned partial outage

UO's Office 365 website (office.uoregon.edu) is experiencing a service degradation. People are variously reporting slowness and/or failures when trying to log in, view shared files in OneDrive online, or create files in Word online. Staff are working to restore service. If you have questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).