DUO authentication latency

DUO reported at 1:02pm today (Thursday, Jan. 10, 2019) that authentication is experiencing latency. Staff have confirmed that DUO logins are responding slowly or failing. DUO confirmed the incident at 1:22pm (PT) and noted they are working to restore service.

Storage incident resolved by 4:30pm

The storage incident reported earlier today (12/12) has been resolved. Staff are researching the cause of the problem.

Storage incident impacts limited set of services

A storage incident that began at 4:03pm on December 12, 2018 has taken the following servers offline: is-epo-prod1, is-duo-test2, is-mssql5, cas-docker2, and is-cv2-dan04. Also, the performance of ad-dc1 has been impacted.

Ethernet impacted between 4:00pm and 4:15pm

Ethernet services may have been impacted by a network loop that occurred between 4:00pm and 4:15pm today. The issue has been resolved.

Storage incident resolved

Information Services staff have resolved this incident, which was caused primarily by very high loads on the storage servers.

Storage incident update

Staff have made progress in resolving the storage service incident. After troubleshooting and investigation with the storage vendor, staff made some changes to improve performance and are now checking with campus partners who use storage.

Find People' feature available

The 'Find People' feature on the university's homepage is working again after reports from earlier today that it was running very slowly or not working at all.

Find People' feature not working for some users

This morning, some users report that the 'Find People' feature is running slowly or not working at all. Staff are investigating.

As a workaround, use https://directory.uoregon.edu. This provides the same information as 'Find People'.

Storage and VMs impacted by incident

A storage service problem is affecting storage and VMs. The incident began around 10:30AM. Staff are engaged to troubleshoot and restore service.

Some Windows VMs not reachable by RDP

After maintenance work this morning (9/11), some VMs running Windows aren't reachable by RDP. A reboot resolves the issue.