Latest Reports

7/17/17 @ 01:04 PM
RT service degradation resolved

The RT (https://ithelp.uoregon.edu/) service degradation that we reported at 11:46am has been resolved. If you continue to have problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

7/17/17 @ 11:46 AM
RT service degradation

We're receiving reports that RT (https://ithelp.uoregon.edu/) is slow to load or not loading. Staff are investigating.

5/01/17 @ 09:49 AM
Multiple service degradations resolved

The service degradations affecting Webmail, IDR (Cognos), ArcGIS, and other services have now been resolved. If you continue to experience problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

5/01/17 @ 09:01 AM
Multiple service degradations

Multiple services are currently experiences unplanned outages or service degradations. Affected services include Webmail, IDR (Cognos), ArcGIS, and others. Staff are working to restore service. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).

4/27/17 @ 02:09 PM
IT site Software Center downloads worked intermittently

On Thursday, April 27 between approximately 12:00pm and 2:05pm, some of the software downloads on the IT website's Software Center (https://it.uoregon.edu/software/list) failed to work. When users attempted to download a file, they received a "Page not found" message.