Status History

Document Imaging (Singularity)

11/19/18 @ 09:06 AM
Status: Available
11/15/18 @ 03:47 PM
Status: Info
Comment: Around 2:30pm today (11/15), Document Imaging (Singularity) was briefly unavailable to about half the people using it.
11/15/18 @ 02:31 PM
Status: Partially Unavailable
Comment: Document Imaging (Singularity) is experiencing a partial service outage affecting about half the people currently using Singluarity. We will restart that portion of the service shortly.
11/15/18 @ 02:31 PM
Status: Partially Unavailable
Comment: Document Imaging (Singularity) is experiencing a partial service outage affecting about half the people currently using it. We will restart the service shortly, making it briefly unavailable to all users.
11/12/18 @ 09:01 AM
Status: Available
11/08/18 @ 01:19 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly unavailable to about half of its users between 1:05pm and 1:13pm on November 8. (revised estimated timeframe)
11/08/18 @ 01:12 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly unavailable to about half of its users around 1:00pm on November 8.
11/05/18 @ 01:18 PM
Status: Available
10/29/18 @ 11:04 AM
Status: Info
Comment: About half of the Document Imaging (Singularity) was unavailable from about 8:30am to 9am today. Service was then fully restored.
10/22/18 @ 04:47 PM
Status: Available
10/15/18 @ 12:14 PM
Status: Info
Comment: If you're having trouble accessing Singularity (Document Imaging), please make sure you're on the correct VPN. As of Monday, Oct. 1, all Document Imaging users must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
10/15/18 @ 11:16 AM
Status: Unavailable
Comment: We're receiving reports that Document Imaging (Singularity) is unavailable. Staff are working on the issue. ********** Separately, as of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
10/15/18 @ 09:08 AM
Status: Info
Comment: As of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
10/10/18 @ 03:06 PM
Status: Info
Comment: Singularity was briefly unavailable at 2:50pm on Wednesday, Oct. 10. ********** Separately, as of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357. Update
10/10/18 @ 02:51 PM
Status: Unavailable
Comment: Document Imaging (Singularity) is experiencing a service degradation. We will restart the service shortly, making it briefly unavailable to all users. ********** Separately, as of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
10/09/18 @ 12:38 PM
Status: Info
Comment: Document Imaging (Singularity) was unavailable from about 12:14pm to 12:25pm on Tuesday, Oct. 9. ********** Separately, as of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
10/09/18 @ 12:30 PM
Status: Briefly Unavailable
Comment: Document Imaging (Singularity) was unavailable from about 12:14pm to 12:25pm on Tuesday, Oct. 9. * * * * * * * * * * Separately, as of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
10/01/18 @ 09:17 AM
Status: Info
Comment: As of Monday, Oct. 1, all users of Document Imaging (Singularity) must connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
9/19/18 @ 03:20 PM
Status: Info
Comment: Starting on Monday, Oct. 1, all users of Document Imaging (Singularity) will be required to connect to the UO Database VPN before using Singularity from campus. Instructions are available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=56906. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
8/17/18 @ 11:47 AM
Status: Available
8/15/18 @ 05:07 PM
Status: Info
Comment: The indexing module of Document Imaging (Singularity) is available once again. Indexing module users may need to reconnect to the VPN (uo-db-vpn) before using Singularity again.
8/15/18 @ 04:28 PM
Status: Partially Unavailable
Comment: The indexing module of Document Imaging (Singularity) is currently unavailable. Staff are working on the issue. The Singularity web application (https://imaging.uoregon.edu/) is still available.
8/15/18 @ 04:24 PM
Status: Partially Unavailable
Comment: Document Imaging (Singularity) is partially unavailable. Staff are working on the issue.
7/03/18 @ 02:13 PM
Status: Available
7/03/18 @ 10:42 AM
Status: Partially Unavailable
Comment: UO DB VPN, which is used with the indexing module of Document Imaging (Singularity), is currently experiencing a service degradation related to other VPN services on campus. Staff are working on the issue.
7/03/18 @ 10:06 AM
Status: Partially Unavailable
Comment: The VPN used for the indexing module of Document Imaging (Singularity) is currently experiencing a service degradation related to other VPN services on campus. Staff are working on the issue.
6/28/18 @ 01:06 PM
Status: Available
6/28/18 @ 12:54 PM
Status: Unavailable
Comment: Multiple services are currently experiencing service outages or degradations, including possible intermittent outages. Staff are working on the issue.
6/26/18 @ 03:35 PM
Status: Info
Comment: Document Imaging (Singularity) experienced two partial service outages today (Tuesday, June 26). Each outage affected about half the people using the service. The first partial outage occurred at 1:56pm and lasted for about 10 minutes. The second partial outage occurred at 2:40pm and lasted for about 25 minutes. The service is currently fully operational.
6/26/18 @ 03:34 PM
Status: Info
Comment: Document Imaging (Singularity) experienced two partial service outages today (Tuesday, June 26). Each outage affected about half the people using the service. The first partial outage occurred at 1:56pm and lasted for about 10 minutes. The second partial outage occurred at 2:40pm and lasted for about 25 minutes. The service is currently operating at full capacity.
6/26/18 @ 03:34 PM
Status: Info
Comment: Document Imaging (Singularity) experienced two partial service outages today (Tuesday, June 26). Each outage affected about half the people using the service. The first partial outage occurred at 1:56pm and lasted for about 10 minutes. The second partial outage occurred at 2:40pm and lasted for about 25 minutes. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
6/25/18 @ 09:02 AM
Status: Available
6/21/18 @ 10:45 AM
Status: Briefly Unavailable
Comment: Document Imaging (Singularity) was briefly unavailable to about half of the people using it. Service has now been restored.
5/31/18 @ 11:28 AM
Status: Available
5/29/18 @ 12:07 PM
Status: Available
Comment: Half of this service's users were not able to use this service between approximately 11:55am and 12:07pm today (5/29).
5/29/18 @ 12:06 PM
Status: Partially Unavailable
Comment: Half of this service's users are not able to use this service starting at approximately 11:55am today (5/29). Staff are working to restore service.
5/29/18 @ 12:00 PM
Status: Partially Unavailable
Comment: Half of this service's users were not able to use this service starting at approximately 11:55am today (5/29). Staff are working to restore service.
5/17/18 @ 09:49 AM
Status: Available
5/16/18 @ 10:05 AM
Status: Available
Comment: Half of this service's users were not able to use this service between approximately 9:55am and 10:0am on May 16.
5/16/18 @ 10:00 AM
Status: Partially Unavailable
Comment: A service degradation is impacting about half of Document Imaging (Singularity) users. Staff are working now to restore service for all.
3/02/18 @ 08:55 AM
Status: Available
2/26/18 @ 11:43 AM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 11:40am on Monday, Feb. 26.
2/26/18 @ 09:36 AM
Status: Available
2/23/18 @ 02:23 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 2:20pm on Friday, Feb. 23.
2/23/18 @ 02:18 PM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
2/20/18 @ 12:55 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 12:55pm on Tuesday, Feb. 20.
2/19/18 @ 12:44 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 12:35pm on Monday, Feb. 19.
2/14/18 @ 01:27 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 1:20pm on Wednesday, Feb. 14.
2/13/18 @ 10:17 AM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 10:15am on Tuesday, Feb. 13.
2/13/18 @ 10:09 AM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
2/13/18 @ 09:01 AM
Status: Available
2/08/18 @ 09:42 AM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 9:30am on Thursday, Feb. 8.
2/08/18 @ 08:18 AM
Status: Available
2/05/18 @ 11:54 AM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 11:50am on Monday, Feb. 5.
2/02/18 @ 09:36 AM
Status: Available
2/02/18 @ 09:31 AM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
2/01/18 @ 11:38 AM
Status: Available
1/29/18 @ 04:46 PM
Status: Info
Comment: At 3:53pm today (Monday, Jan. 29), Singularity stopped working for about half the people using it. Services were restored by 4pm.
1/18/18 @ 05:16 PM
Status: Available
1/18/18 @ 05:05 PM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
1/18/18 @ 01:31 PM
Status: Available
1/16/18 @ 12:11 PM
Status: Info
Comment: Document Imaging (Singularity) is fully available again after a brief partial outage affecting about half the users around 12pm today (Tuesday, Jan. 16).
1/16/18 @ 11:59 AM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
12/26/17 @ 02:19 PM
Status: Available
12/18/17 @ 10:35 AM
Status: Info
Comment: Document Imaging (Singularity) is working smoothly again after this morning's service degradation.
12/18/17 @ 09:35 AM
Status: Partially Unavailable
Comment: We're receiving reports of some issues with Document Imaging (Singularity) — specifically, of searches returning no results and of bulkload.uoregon.edu (which indexes scanned files to the Singualrity system) being unavailable. Staff are working on the issue.
12/07/17 @ 01:14 PM
Status: Available
12/06/17 @ 02:45 PM
Status: Available
Comment: Document Imaging (Singularity) was briefly partially unavailable just after 12pm today (Wednesday, Dec. 6).
12/05/17 @ 04:39 PM
Status: Available
12/05/17 @ 11:25 AM
Status: Available
Comment: Service has been restored for all Singularity users.
12/05/17 @ 11:22 AM
Status: Partially Unavailable
Comment: We've received reports that Singularity is unresponsive for half of its users. Staff are working to restore service.
12/05/17 @ 11:21 AM
Status: Unavailable
Comment: We've received reports that Singularity is unresponsive. Staff are working to restore service.
12/03/17 @ 09:02 AM
Status: Available
11/22/17 @ 08:34 AM
Status: Info
Comment: The indexing feature of Document Imaging will be unavailable between 7:00pm on Friday, Dec. 1 to 7:00am on Monday, Dec. 4
11/22/17 @ 08:33 AM
Status: Info
Comment: This service will be briefly unavailable at times between 7:00pm on Friday, Dec. 1 to 7:00am on Monday, Dec. 4
11/22/17 @ 08:25 AM
Status: Available
11/21/17 @ 01:45 PM
Status: Available
Comment: Service has been restored.
11/21/17 @ 01:29 PM
Status: Slow
Comment: This service is running in slowly while staff work to restore full service. Users should be able to log in and use Document Imaging now, though it may run slowly.
11/21/17 @ 01:11 PM
Status: Unavailable
Comment: This service is running in a degraded state and is not allowing new users to log in. Staff are working to restore service.
11/21/17 @ 12:39 PM
Status: Partially Unavailable
Comment: This service is running in a degraded state, and staff are working to resolve the issue. Note that work done between 12:15pm and 12:20pm disconnected half of the users from this service.
11/21/17 @ 12:25 PM
Status: Info
Comment: Staff have addressed the problem that was causing performance problems for document imaging. This work would have resulted in half of the users getting disconnected from document imaging between 12:15 and 12:20pm. The service should be running properly again.
11/21/17 @ 12:21 PM
Status: Partially Unavailable
Comment: This service is running slowly. Resolving the issue will cause about half of current Singularity users to be disconnected. Staff are performing that work now.
11/21/17 @ 12:13 PM
Status: Partially Unavailable
Comment: This service is running slowly. Resolving the issue will cause about half of current Singularity users to be disconnected.
11/21/17 @ 12:13 PM
Status: Partially Unavailable
Comment: This service is running poorly. Resolving the issue will cause about half of current Singularity users to be disconnected.
11/20/17 @ 02:43 PM
Status: Available
11/16/17 @ 01:40 PM
Status: Available
Comment: Full service has been restored. Half of the users were affected between approx. 1:30pm and 1:40pm today (11/16) by a server issue that has been resolved.
11/16/17 @ 01:36 PM
Status: Partially Unavailable
Comment: This service has experienced a problem that will prevent about half of its users from logging in to the service. Staff are resolving the issue shortly.
10/19/17 @ 01:25 PM
Status: Available
10/19/17 @ 12:38 PM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
8/26/17 @ 08:50 AM
Status: Available
8/24/17 @ 09:24 AM
Status: Info
Comment: On Friday, Aug. 25, Document Imaging will be unavailable from 7pm until midnight while staff perform maintenance on Banner.
8/23/17 @ 08:47 AM
Status: Available
8/07/17 @ 09:09 AM
Status: Info
Comment: You'll need to take the following steps before using Document Imaging (Singularity) for the first time after the Aug. 4 maintenance: 1) Clear your Java cache; 2) Install Java 8 update 144 (https://www.java.com/en/download/manual.jsp); 3) If your computer is running Windows 10, reboot the computer to apply Windows updates. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
8/03/17 @ 10:45 AM
Status: Partially Unavailable
Comment: We're receiving reports of an expired certificate warning when people view documents in Document Imaging (Singularity). Staff are working on the issue. For now, you can safely click through the warning message to view documents.
6/08/17 @ 08:51 AM
Status: Available
6/08/17 @ 08:43 AM
Status: Slow
Comment: We have received reports that Singularity is running slowly for some but not all users. Staff are working to restore service now.
5/09/17 @ 09:25 AM
Status: Available
5/09/17 @ 09:16 AM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
4/11/17 @ 10:53 AM
Status: Available
4/11/17 @ 10:42 AM
Status: Partially Unavailable
Comment: A service degradation is affecting about half of Document Imaging (Singularity) users. That portion of the service will be briefly unavailable while staff perform a restart.
3/20/17 @ 10:48 AM
Status: Available
3/17/17 @ 02:31 PM
Status: Info
Comment: Around 2:00pm on Friday, March 17, about half of document imaging users experienced slow response times from the service. That issue was resolved around 2:25pm that day.
3/15/17 @ 11:51 AM
Status: Partially Unavailable
Comment: We have received some reports of a service degradation affecting Document Imaging (Singularity), specifically with saving annotations and taking tasks. Staff are investigating.
2/26/17 @ 08:17 PM
Status: Available
2/24/17 @ 11:11 AM
Status: Info
Comment: Document Imaging (Singularity) was unavailable from about 10:35am to 11:05am today (Friday, Feb. 24). Service has now been restored.
2/22/17 @ 10:56 AM
Status: Available
2/22/17 @ 09:57 AM
Status: Partially Unavailable
Comment: Document Imaging (Singularity) is partially unavailable. Staff are restarting part of the service shortly, which may briefly interrupt your use of the service.
2/17/17 @ 10:02 AM
Status: Available
2/17/17 @ 09:57 AM
Status: Info
Comment: Document Imaging (Singularity) is partially unavailable. Staff may be restarting part of the service shortly, which may briefly interrupt your use of the service.
2/15/17 @ 04:10 PM
Status: Info
Comment: Document Imaging (Singularity) was partially unavailable from about 3:45pm to 3:55pm (Wednesday, Feb. 15) due to a restart to resolve slowness.
2/15/17 @ 03:55 PM
Status: Partially Unavailable
Comment: We're receiving reports of slowness in Document Imaging (Singularity). Staff will be restarting part of the service shortly, which may briefly interrupt your use of the service.
2/15/17 @ 01:23 PM
Status: Info
Comment: Document Imaging (Singularity) was partially unavailable from about 12:50pm-1:10pm on Wednesday, Feb. 15. The outage has now been resolved. If you continue to have problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
2/15/17 @ 01:16 PM
Status: Info
Comment: Document Imaging (Singularity) was partially unavailable from about 12:50pm-1:10pm. The outage has now been resolved. If you continue to have problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
2/13/17 @ 10:51 AM
Status: Available
2/13/17 @ 10:37 AM
Status: Partially Unavailable
Comment: Singularity is experiencing a service degradation. Staff will be restarting part of the service shortly, which may briefly interrupt your use of the service.
2/03/17 @ 10:37 AM
Status: Available
2/03/17 @ 10:33 AM
Status: Slow
Comment: We have received reports that this service is running slowly. Staff are working to resolve the issue.
2/02/17 @ 11:32 AM
Status: Available
2/02/17 @ 10:45 AM
Status: Slow
Comment: We have received reports that this service is running slowly. Staff are working to resolve the issue.
1/31/17 @ 12:02 PM
Status: Available
1/31/17 @ 11:59 AM
Status: Partially Unavailable
Comment: Staff are working to restore service.
1/12/17 @ 09:58 AM
Status: Available
1/12/17 @ 09:07 AM
Status: Unavailable
Comment: Singularity is experiencing a service degradation. Staff will be restarting part of the service shortly, which may briefly interrupt your use of the service.
1/10/17 @ 04:16 PM
Status: Available
1/10/17 @ 04:16 PM
Status: Info
Comment: This service should be running normally now.
1/10/17 @ 04:13 PM
Status: Partially Unavailable
Comment: About half of the users of this service are experiencing very slow response from the software. Staff are now working to resolve that issue.
12/14/16 @ 07:55 AM
Status: Available
12/08/16 @ 11:36 AM
Status: Briefly Unavailable
Comment: Document Imaging (Singularity) is available again after a brief partial outage. About half the users were unable to access the service for about 10 minutes.
12/08/16 @ 11:32 AM
Status: Partially Unavailable
Comment: Document Imaging (Singularity) is experiencing a service degradation. Staff will be restarting part of the service shortly, which may briefly interrupt your use of the service.
12/01/16 @ 09:21 AM
Status: Available
11/30/16 @ 03:51 PM
Status: Briefly Unavailable
Comment: A brief service degradation affecting Document Imaging (Singularity) was resolved around 3:40pm on 11/30/16. Some users may have been unable to log in, or may have experienced decreased performance followed by an internal server error message.
11/30/16 @ 03:48 PM
Status: Briefly Unavailable
Comment: A brief service degradation affecting Document Imaging (Singularity) has been resolved. Some users may have been unable to log in, or may have experienced decreased performance followed by a internal server error message.
11/30/16 @ 03:44 PM
Status: Info
Comment: A service degradation affecting Document Imaging (Singularity) has been resolved. Some users may have been unable to log in, or may have experienced decreased performance followed by a internal server error message.
9/04/16 @ 12:21 PM
Status: Available
8/29/16 @ 09:02 AM
Status: Info
Comment: The Document Imaging (Singularity) Indexing module will be unavailable from Friday, Sept. 2, at 7pm, to Sunday, Sept. 4, at 6pm, while staff perform maintenance on Banner.
6/30/16 @ 03:21 PM
Status: Available
6/30/16 @ 03:16 PM
Status: Slow
Comment: Document Imaging is currently experiencing a service degradation. For some users, the service may run slowly. Staff are engaged to restore service.
4/21/16 @ 02:14 PM
Status: Available
4/20/16 @ 03:01 PM
Status: Info
Comment: Document Imaging (Singularity) was partially unavailable for about 15 minutes starting around 2:30pm today (4/20/16).
4/20/16 @ 02:55 PM
Status: Info
Comment: Document Imaging (Singularity) was briefly partially unavailable around 2:30pm today (4/20/16).
4/12/16 @ 11:42 AM
Status: Available
4/12/16 @ 11:20 AM
Status: Partially Unavailable
Comment: Document Imaging (Singularity) is partially unavailable. Staff are working on the issue.
4/01/16 @ 11:20 AM
Status: Available
4/01/16 @ 11:20 AM
Status: Available
4/01/16 @ 11:08 AM
Status: Partially Unavailable
Comment: We're receiving some reports of users being unable to access imaging.uoregon.edu. Staff are working on the issue.
1/28/16 @ 02:01 PM
Status: Available
1/28/16 @ 10:56 AM
Status: Available
Comment: This service was restored after a brief outage around 10:40am today (Thursday, January 28).
1/28/16 @ 10:49 AM
Status: Partially Unavailable
Comment: We've received reports that this service is failing for some users. Staff are working on this issue. We will post more information here when it becomes available.
1/20/16 @ 01:52 PM
Status: Available
1/12/16 @ 05:15 PM
Status: Available
Comment: Staff are working on the issue.
1/12/16 @ 05:06 PM
Status: Partially Unavailable
Comment: Staff are working on the issue.
1/11/16 @ 12:22 PM
Status: Available
1/08/16 @ 09:46 AM
Status: Info
Comment: The Document Imaging Index Module (Singularity) is fully available again after briefly being partially unavailable this morning.
1/08/16 @ 09:44 AM
Status: Info
Comment: The Document Imaging Index Module (Singularity) is available again after briefly being partially unavailable this morning.
1/08/16 @ 09:32 AM
Status: Partially Unavailable
Comment: The Document Imaging Index Module (Singularity) is partially unavailable. Some users are unable to log in. Staff are working on the issue.
1/08/16 @ 09:26 AM
Status: Partially Unavailable
Comment: The Document Imaging indexing module (Singularity) is currently partially unavailable. Some users are unable to log in. Staff are working on the issue.
1/08/16 @ 09:26 AM
Status: Partially Unavailable
Comment: The Document Imaging indexing module (Singularity) is currently partially unavailable. Some users will be unable to log in. Staff are working on the issue.
12/31/15 @ 09:45 AM
Status: Available
12/31/15 @ 09:25 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
12/16/15 @ 11:47 AM
Status: Available
12/15/15 @ 12:16 PM
Status: Briefly Unavailable
Comment: Document Imaging (Singularity) was unavailable to some users from about 11:15am to 11:35am today (Dec. 15).
11/08/15 @ 07:23 AM
Status: Available
11/08/15 @ 04:45 AM
Status: Unavailable
Comment: From 5am to 10am today (Sunday, Nov. 8), this service will be unavailable while staff perform emergency maintenance.
11/05/15 @ 11:01 AM
Status: Info
Comment: On Sunday, Nov. 8, from 5am to 10am, this service will be unavailable while staff perform emergency maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
11/02/15 @ 10:46 AM
Status: Available
10/29/15 @ 02:37 PM
Status: Available
Comment: Staff are working on the issue.
10/29/15 @ 02:17 PM
Status: Partially Unavailable
Comment: Staff are working on the issue.
10/26/15 @ 08:37 AM
Status: Available
10/22/15 @ 04:28 PM
Status: Info
Comment: Users of the Document Imaging indexing module (Singularity) may need to log in again after a service degradation that was resolved around 4:25pm on Oct. 22.
10/22/15 @ 04:23 PM
Status: Partially Unavailable
Comment: The Document Imaging indexing module (Singularity) is experiencing a partial outage. Staff are currently performing a fix that may require some users to log in again afterwards.
9/02/15 @ 08:45 AM
Status: Available
8/31/15 @ 01:06 PM
Status: Info
Comment: If you're still having trouble viewing images in the image viewer after the Aug. 26 maintenance on Document Imaging, try clearing your Java cache: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache.
8/26/15 @ 12:17 PM
Status: Info
Comment: Staff performed brief maintenance on Document Imaging around 12pm on Aug. 26 to address an issue that was preventing users from viewing images in the image viewer. Please clear your Java cache before using Document Imaging again: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache.
4/13/15 @ 09:46 AM
Status: Available
4/09/15 @ 01:31 PM
Status: Info
Comment: Staff will be performing maintenance on Document Imaging on Friday, April 10, from 7pm to 9pm, during the regular maintenance window for this service. After the maintenance, Firefox and Chrome users should no longer get a blank page when logging in to Document Imaging. Until then, the workaround for Firefox is to click the shield icon in the address bar to disable protection for that page. (The vendor notes that Chrome is not officially supported for Document Imaging.)
4/07/15 @ 01:17 PM
Status: Info
Comment: Firefox and Chrome users are still getting a blank page when logging in to Document Imaging. Workaround for Firefox: click the shield icon in the address bar to disable protection for that page. The vendor notes that Chrome is not officially supported for Document Imaging.
3/20/15 @ 08:57 AM
Status: Available
3/20/15 @ 08:32 AM
Status: Unavailable
Comment: Staff are working on the issue.
3/13/15 @ 03:35 PM
Status: Info
Comment: We have received reports that Firefox and Chrome users are getting a blank page when logging in to Document Imaging. Workaround for Firefox: click the shield icon in the address bar to disable protection for that page. The vendor notes that Chrome is not officially supported for Document Imaging.
3/13/15 @ 11:26 AM
Status: Partially Unavailable
Comment: We have received reports that Firefox and Chrome users are getting a blank page when logging in to Document Imaging. Workaround: click the shield icon in the address bar to disable protection for that page.
3/13/15 @ 11:20 AM
Status: Partially Unavailable
Comment: We have received reports that Firefox users are getting a blank page when logging in to Document Imaging. Workarounds: use a different web browser or click the shield icon in the address bar to disable protection for that page.
3/13/15 @ 11:19 AM
Status: Unavailable
Comment: We have received reports that Firefox users are getting a blank page when logging in to Document Imaging. Workarounds: use a different web browser or click the shield icon in the address bar to disable protection for that page.
3/02/15 @ 09:07 AM
Status: Available
3/02/15 @ 08:29 AM
Status: Partially Unavailable
Comment: We have received reports that users cannot log in to Document Imaging's Index Module. Staff are working to restore the service.
2/14/15 @ 04:07 PM
Status: Available
2/05/15 @ 11:02 AM
Status: Info
Comment: The Document Imaging Indexing module will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
11/21/14 @ 08:27 AM
Status: Available
11/20/14 @ 08:44 AM
Status: Info
Comment: Users may have experienced a service degradation between approximately 7:12am and 7:45am this morning (Thursday, November 20)
11/07/14 @ 09:33 AM
Status: Available
11/06/14 @ 05:06 PM
Status: Info
Comment: Index search fields are currently not displaying in Document Imaging. Staff are working on the issue.
6/26/14 @ 03:41 PM
Status: Available
6/26/14 @ 02:32 PM
Status: Available
Comment: Staff are working on the issue.
6/26/14 @ 01:35 PM
Status: Partially Unavailable
Comment: Staff are working on the issue.
6/21/14 @ 08:08 AM
Status: Available
6/21/14 @ 06:57 AM
Status: Unavailable
Comment: Service is offline for technology upgrades from 7:00PM PDT Friday, 20-June-2014 to 7:00AM PDT, Saturday, 21-June-2014. Service is expected to be available at 7:30AM.
6/20/14 @ 07:37 PM
Status: Unavailable
Comment: Service is offline for technology upgrades from 7:00PM PDT Friday, 20-June-2014 to 7:00AM PDT, Saturday, 21-June-2014.
6/17/14 @ 07:02 PM
Status: Info
Comment: This service will be unavailable between 7:00PM PDT Friday, 20-June-2014 and 7:00AM PDT, Saturday, 21-June-2014 for technology upgrades.
6/16/14 @ 07:14 AM
Status: Available
6/16/14 @ 07:08 AM
Status: Unavailable
Comment: Staff are working on the issue.
5/29/14 @ 08:56 PM
Status: Available
5/28/14 @ 03:12 PM
Status: Info
Comment: This service was down between noon and 12:40pm today (28-May-2014).
4/09/14 @ 06:56 AM
Status: Available
4/08/14 @ 04:51 PM
Status: Info
Comment: This service may be briefly unavailable at some point between 5pm on Tuesday, April 8 and 5am the following morning.