Status History

Additional Services

12/05/19 @ 10:08 AM
Status: Partially Unavailable
Comment: Two-step login: the vendor has notified us that some text messages are failing to some customers starting at 9:37am PT, and that they are working on resolving the issue.
10/19/19 @ 04:35 PM
Status: Available
10/19/19 @ 03:23 PM
Status: Partially Unavailable
Comment: Visitors to livehelp.uoregon.edu, the live chat service for the Technology Service Desk, are currently getting an alert from their web browsers that the site is insecure. Staff are working on the issue. As a temporary workaround, visitors can click "Advanced" and then choose to continue to the site. Alternatively, people can contact the Tech Desk by phone (541-346-4357) or through the UO Service Portal (https://service.uoregon.edu). More info on the Tech Desk is available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=31704 .
10/19/19 @ 03:19 PM
Status: Partially Unavailable
Comment: Visitors to livehelp.uoregon.edu, the live chat service for the Technology Service Desk, are currently getting an alert from their web browsers that the site is insecure. As a temporary workaround, visitors can click "Advanced" and then choose to continue to the site. Alternatively, people can contact the Tech Desk by phone (541-346-4357) or through the UO Service Portal (https://service.uoregon.edu). More info on the Tech Desk is available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=31704 . Staff will address the livehelp issue on Monday, Oct. 21.
10/19/19 @ 03:18 PM
Status: Partially Unavailable
Comment: Visitors to https://livehelp.uoregon.edu, the live chat service for the Technology Service Desk, are currently getting an alert from their web browsers that the site is insecure. As a temporary workaround, visitors can click "Advanced" and then choose to continue to the site. Alternatively, people can contact the Tech Desk by phone (541-346-4357) or through the UO Service Portal (https://service.uoregon.edu). More info on the Tech Desk is available at https://service.uoregon.edu/TDClient/KB/ArticleDet?ID=31704 . Staff will address the livehelp issue on Monday, Oct. 21.
10/19/19 @ 03:06 PM
Status: Partially Unavailable
Comment: Visitors to https://livehelp.uoregon.edu, the live chat service for the Technology Service Desk, are currently getting an alert from their web browsers that the site is insecure. As a temporary workaround, visitors can click "Advanced" and then choose to continue to the site. Staff will address this issue on Monday, Oct. 21.
8/26/19 @ 11:03 AM
Status: Available
8/26/19 @ 09:14 AM
Status: Info
Comment: The UO Service Portal (service.uoregon.edu) is running slowly. The vendor has acknowledged the issue and is working to restore service.