Status History

EMS Room Scheduling

1/03/20 @ 10:36 AM
Status: Intermittent
Comment: Users are reporting intermittent downtime and multiple 503 errors using the desktop client. EMS has been contacted and the issue seems to be affecting all EMS customers. Updates will be posted as we get more information.
12/20/19 @ 11:28 AM
Status: Available
12/12/19 @ 09:58 AM
Status: Info
Comment: There will be a scheduled maintenance window for EMS on Thursday, December 19, 2019 from 5-9pm. During this time, EMS will be inaccessible and any work you are doing should be completed before 5pm.
12/03/19 @ 09:21 AM
Status: Available
12/02/19 @ 11:36 AM
Status: Info
Comment: EMS Campus will be updated Monday evening (12/2) from 5-11pm. Though the update is specifically for the term sync module, there may be some interruption in service for the EMS suite.
11/27/19 @ 09:25 AM
Status: Available
11/26/19 @ 09:01 AM
Status: Info
Comment: Cloud Services for EMS has announced a scheduled maintenance window on Tuesday, November 26, 2019 from 6-8 PM for infrastructure and system maintenance and environmental upgrade tasks. During this period, EMS may be unavailable.
11/20/19 @ 04:41 PM
Status: Info
Comment: EMS will be performing emergency maintenance which will commence at 4:15 pm tonight (11/20/2019). We are expecting a 2-4 hour window in which during this time the system will be unavailable until this maintenance is complete. Thank you for your patience.
11/18/19 @ 02:47 PM
Status: Intermittent
Comment: EMS is reporting issues with slowness and other errors for all cloud customers. UO users may find slow response and/or error messages as they use the service. The vendor is aware of the issue and is working to restore full functionality.
11/18/19 @ 02:46 PM
Status: Intermittent
Comment: EMS is reporting issues with slowness and other errors for all cloud customers. UO users may find slow response and/or error messages as they use the service.
11/12/19 @ 05:17 PM
Status: Info
Comment: There will be a scheduled maintenance window for EMS from 5 PM to 9 PM on Wednesday, November 13th for an update. Both desktop and web users may find the service unavailable during this period.
10/23/19 @ 01:03 PM
Status: Available
10/23/19 @ 10:34 AM
Status: Partially Unavailable
Comment: Users are reporting multiple errors both in connecting to and using the EMS desktop program. IS is working with the vendor to get the issues resolved as soon as possible. The web application remains unaffected.
10/18/19 @ 11:36 AM
Status: Info
Comment: Some users are reporting lag and other connection issues when using the desktop client. EMS support and UO networking are working to resolve the issue.
9/03/19 @ 02:17 PM
Status: Available
9/03/19 @ 12:43 PM
Status: Unavailable
Comment: We have learned that EMS will be unavailable TODAY (Tuesday, Sept. 3) from 12:45pm to 3:45pm Pacific Time while the vendor performs emergency maintenance to address severe performance issues.
7/09/19 @ 08:34 AM
Status: Available
7/08/19 @ 09:19 AM
Status: Info
Comment: EMS will undergo maintenance on Monday, July 8, 2019 from 5:00pm to 11:00pm PT. During the time period of scheduled maintenance, EMS users may experience issues connecting and performance issues during that time. It's unlikely the system will be down for the entirety.
7/08/19 @ 09:15 AM
Status: Info
7/05/19 @ 10:25 AM
Status: Available
Comment: EMS will undergo maintenance on Monday, July 8, 2019 from 5:00pm to 11:00pm PT. During the time period of scheduled maintenance, EMS users may incur issues connecting and performance issues during that time. It's unlikely the system will be down for the entirety.