Status History

OneDrive Cloud Storage

10/29/18 @ 09:12 AM
Status: Available
10/25/18 @ 04:34 PM
Status: Info
Comment: If you had trouble connecting to OneDrive or other Office 365 services earlier today, please try again now. Your access should now be restored. If you have any questions, please contact the Technology Service Desk through the UO Service Portal at https://service.uoregon.edu or by phone at 541-346-4357.
9/04/18 @ 12:48 PM
Status: Available
9/04/18 @ 09:35 AM
Status: Partially Unavailable
Comment: Some people are currently unable to access their UO OneDrive via office.uoregon.edu. Microsoft has acknowledged that there is an ongoing service degradation impacting some OneDrive users. Here is a recent status update from Microsoft: "Current status: We’ve connected the service to alternate, healthy, read-write infrastructure, which has mitigated impact for most of the users. We’re continuing to restore full functionality for the rest of the affected users." We will continue to post updates here as they become available.
8/27/18 @ 09:46 AM
Status: Available
8/23/18 @ 04:13 PM
Status: Info
Comment: Microsoft will be doing maintenance on UO's OneDrive service this Sunday, Aug. 26, starting at 5pm. During the maintenance, OneDrive files will be read-only (not editable). Microsoft expects files to be in read-only mode for 30 to 60 minutes, and in rare cases as long as 4 hours.
6/25/18 @ 09:02 AM
Status: Available
6/21/18 @ 09:29 AM
Status: Info
Comment: On Wednesday, June 20, from 5:30pm to 7pm, staff performed minor maintenance on Office 365, including OneDrive. No noticeable impacts were expected. However, if you notice any issues with OneDrive or other Office 365 apps after 7pm on Wednesday, please report them to the Technology Service Desk via the "Report an outage" form at service.uoregon.edu or by phone at 541-346-4357.
6/19/18 @ 09:17 AM
Status: Info
Comment: On Wednesday, June 20, from 5:30pm to 7pm, staff will be performing minor maintenance on Office 365, including OneDrive. We do not expect any noticeable impacts. However, if you notice any issues with OneDrive or other Office 365 apps after 7pm on Wednesday, please report them to the Technology Service Desk via the "Report an outage" form at service.uoregon.edu or by phone at 541-346-4357.
2/01/18 @ 12:56 PM
Status: Available
10/26/17 @ 04:19 PM
Status: Available
10/24/17 @ 12:07 PM
Status: Available
Comment: Microsoft reports that the issues logging in to their portal have been fixed. If you receive an error when attempting to log in to office.uoregon.edu, please clear your browser's cache.
10/24/17 @ 11:00 AM
Status: Partially Unavailable
Comment: Microsoft reports that some users are intermittently unable to sign in to portal.office.com. Users may encounter a blank page or may encounter a page that displays a general application error. As the issue is intermittent in nature, users may be able to successfully reload the page. For some users, signing out, closing the browser, reopening the browser, and signing back in may permanently resolve the issue. Microsoft is working to restore full service.
10/24/17 @ 10:58 AM
Status: Info
Comment: Some users report that they are intermittently unable to sign in to portal.office.com. Users may encounter a blank page or may encounter a page that displays a general application error. As the issue is intermittent in nature, users may be able to successfully reload the page. For some users, signing out, closing the browser, reopening the browser, and signing back in may permanently resolve the issue. Microsoft is working to restore full service.
10/24/17 @ 10:56 AM
Status: Partially Unavailable
Comment: Microsoft reports that users may be intermittently unable to sign in to portal.office.com. Users may encounter a blank page or may encounter a page that displays a general application error. As the issue is intermittent in nature, users may be able to successfully reload the page. For some users, signing out, closing the browser, reopening the browser, and signing back in may permanently resolve the issue. Microsoft is working to restore full service.
6/27/17 @ 10:29 AM
Status: Available
6/22/17 @ 09:27 AM
Status: Partially Unavailable
Comment: We believe the service degradation affecting OneDrive and Office 365 yesterday (6/21/17) has been resolved for virtually everyone on campus. Staff are currently working to confirm that.
6/21/17 @ 05:07 PM
Status: Partially Unavailable
Comment: Earlier we reported that OneDrive and most other Office 365 applications were unavailable at office.uoregon.edu. A resolution to this issue has rolled out to some accounts on campus and is still in the process of rolling out to others. We will provide additional information on Thursday morning (6/22/17).
6/21/17 @ 03:07 PM
Status: Partially Unavailable
Comment: Earlier we reported that OneDrive and most other Office 365 applications were unavailable at office.uoregon.edu. A resolution to this issue has rolled out to some accounts on campus and is still in the process of rolling out to others.
6/21/17 @ 12:16 PM
Status: Partially Unavailable
Comment: Earlier we reported that OneDrive and most other Office 365 applications were unavailable at office.uoregon.edu. A resolution to this issue is currently rolling out to accounts across campus.
6/21/17 @ 11:33 AM
Status: Partially Unavailable
Comment: Earlier we reported that OneDrive and most other Office 365 applications were unavailable at office.uoregon.edu. A resolution to this issue is currently in the works.
6/21/17 @ 11:29 AM
Status: Partially Unavailable
Comment: Earlier we reported that OneDrive and most other Office 365 applications were unavailable at office.uoregon.edu. A resolution to this issue is currently rolling out to accounts across campus.
6/21/17 @ 11:09 AM
Status: Partially Unavailable
Comment: OneDrive and most other Office 365 applications are currently unavailable at office.uoregon.edu. Staff expect a resolution to this issue within the next 30 minutes. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
6/21/17 @ 08:32 AM
Status: Partially Unavailable
Comment: We have received reports that OneDrive and other Office 365 applications are unavailable at office.uoregon.edu. Staff are working to resolve the issue. Workaround: use the Office applications installed on your computer.
5/24/17 @ 05:20 PM
Status: Available
5/24/17 @ 03:35 PM
Status: Partially Unavailable
Comment: We have received reports from users that the online version of Excel is failing to open files stored in the browser version of OneDrive. To work around this issue, download the Excel file from OneDrive to your computer and open that file with the version of Excel installed on your computer. Microsoft has confirmed that this is an issue and they are working to resolve the problem.