Service Status History

We're receiving reports that file shares are unavailable. Specifically, connecting to \\files causes an error stating the path can't be found. 

A workaround is available: To access file shares, replace \\files with \\files.uoregon.edu in the path of your file explorer

Information Services staff are investigating.

We're receiving reports that file shares are unavailable. Specifically, connecting to \\files causes an error stating the path can't be found. Information Services staff are investigating.

A workaround is available: Entering the path starting with the fully qualified domain name (\\files.in.uoregon.edu) continues to work.

We're receiving reports that file shares are unavailable. Specifically, connecting to \\files causes an error stating the path can't be found. Information Services staff are investigating.

As of Friday, May 8, at 4:00 p.m., Canvas service has been restored at the University of Oregon. You may now log in and resume normal use of the system. 

A few reminders:

• Access Canvas only at canvas.uoregon.edu for Instructional Canvas or community.uoregon.edu for Community Canvas.  
• Continue to be cautious of unsolicited messages referencing Canvas, your UO account, or the recent outage. If you receive a suspicious message, do not click links or respond. 
• Report suspicious messages by submitting a ticket at Report Email Phishing in the UO Service Portal.

Thank you for your patience as Information Services and Instructure worked to restore the system following the national outage that affected thousands of institutions.

Canvas service has been restored at the University of Oregon. You may now log in and resume normal use of the system. 

A few reminders:

• Access Canvas only at canvas.uoregon.edu for Instructional Canvas or community.uoregon.edu for Community Canvas.  
• Continue to be cautious of unsolicited messages referencing Canvas, your UO account, or the recent outage. If you receive a suspicious message, do not click links or respond. 
• Report suspicious messages through service.uoregon.edu. 

Thank you for your patience over the past two days as Information Services and Instructure worked to restore the system following the national outage that affected thousands of institutions.

Canvas service has been restored at the University of Oregon. You may now log in and resume normal use of the system. 

A few reminders:

• Access Canvas only at canvas.uoregon.edu for Instructional Canvas or community.uoregon.edu for Community Canvas.  
• Continue to be cautious of unsolicited messages referencing Canvas, your UO account, or the recent outage. If you receive a suspicious message, do not click links or respond. 
• Report suspicious messages through service.uoregon.edu. 

Thank you for your patience over the past two days as Information Services and Instructure worked to restore the system following the national outage that affected thousands of institutions.

Canvas service has been restored at the University of Oregon. You may now log in and resume normal use of the system. 

A few reminders:

• Access Canvas only at canvas.uoregon.edu for Instructional Canvas or community.uoregon.edu for Community Canvas.  
• Continue to be cautious of unsolicited messages referencing Canvas, your UO account, or the recent outage. If you receive a suspicious message, do not click links or respond. 
• Report suspicious messages through service.uoregon.edu. 

Thank you for your patience over the past two days as Information Services and Instructure worked to restore the system following the national outage that affected thousands of institutions.

Canvas continues to be affected by a major outage impacting hundreds of U.S. institutions. We expect to bring Canvas back online at the University of Oregon by the end of the day today (Friday, May 8). Members of the UO community will be informed by email once Canvas is fully restored. 

In the meantime, current guidance at the UO remains as follows:

• Do not attempt to use Canvas. 
• If you are already in Canvas, log off. If it prompts you to perform any action — such as clicking a link, logging in, resetting your password, or completing any tasks — do not proceed. These prompts may not be legitimate while the system is impacted. 
• Be cautious of any unsolicited messages referencing Canvas or your UO account. 
• Report suspicious messages through the UO Service Portal. 

Thank you for your patience as the UO works with Instructure, the company behind Canvas, to restore service.

Canvas is experiencing a major issue at hundreds of institutions across the country. The situation is ongoing. 

Current guidance at the University of Oregon is as follows:

• Do not attempt to use Canvas. 
• If you are already in Canvas, log off. If it prompts you to perform any action — such as clicking a link, logging in, resetting your password, or completing any tasks — do not proceed. These prompts may not be legitimate while the system is impacted. 
• Be cautious of any unsolicited messages referencing Canvas or your UO account. 
• Report suspicious messages through https://service.uoregon.edu. 

Canvas is experiencing a major issue at hundreds of institutions across the country. The situation is ongoing. 

Current guidance at the University of Oregon is as follows:

• Do not attempt to use Canvas. 
• If you are already in Canvas, log off. If it prompts you to perform any action — such as clicking a link, logging in, resetting your password, or completing any tasks — do not proceed. These prompts may not be legitimate while the system is impacted. 
• Be cautious of any unsolicited messages referencing Canvas, your UO account. 
• Report suspicious messages through https://service.uoregon.edu.