Service Status History

 Canvas is experiencing a major national outage at hundreds of institutions across the country, including the University of Oregon. The outage is ongoing, and Instructure, the company that operates Canvas, is aware of the issue. 

What You Can Do:

• Do not attempt to use Canvas. 
• If you are already in Canvas, log off. If it prompts you to perform any action — such as clicking a link, logging in, resetting your password, or completing any tasks — do not proceed. These prompts may not be legitimate while the system is down. 
• Be cautious of any unsolicited messages referencing Canvas, your UO account. 
• Report suspicious messages through https://service.uoregon.edu. 

Following widespread downtime yesterday (Thursday, May 7), Canvas remains down at the UO pending further evaluation.

Following widespread downtime today (Thursday, May 7), Canvas remains down at the UO pending further evaluation.

Following downtime from the vendor, Instructure, Canvas remains down at UO pending further evaluation.

Canvas is currently unavailable for the UO and many other institutions. Visitors to the site are receiving an unexpected maintenance message. The vendor behind Canvas, Instructure, is investigating (see the Instructure Status website).

Canvas is currently unavailable for multiple institutions. Visitors to the site are receiving an unexpected maintenance message. The vendor, Instructure, is investigating (see the Instructure Status website).

• Canvas is currently unavailable for multiple institutions. Visitors to the site are receiving an unexpected maintenance message. The vendor is engaged in restoring services.

Canvas is currently unavailable. Visitors to the site are receiving an unexpected maintenance message. The vendor is engaged in restoring services.

The Duck ID Account Management Website is experiencing a partial outage. Users are able to log in, but password reset attempts fail with an error message. Information Services staff have engaged our vendor to restore service.