Duo has been fully restored to service.

Past partial outage statement: On Thursday, February 13th, between approximately 10am - 2:30pm, Duo users were unable to receive text messages and phone calls for verification, as well as unable to manage registered devices.

Duo's partial outage has been resolved.

On Thursday, February 13th, between approximately 10am - 2:30pm, Duo users were experiencing the following issues:

• Unable to receive SMS passcodes or phone call verification methods.
• Unable to access the Manage Devices screen, which is where you can add, update, or remove your registered devices.

We've received reports that Duo users are:

• Unable to receive SMS passcodes or phone call verification methods.
• Unable to access the Manage Devices screen, which is where you can add, update, or remove your registered devices. 
• For IT Pros with Duo Admin access: New logins to the admin panel are failing, but existing admin sessions may continue to work.

Duo has confirmed this issue is impacting all of their customers, and they're working to restore service.

We've received reports that Duo users are:

• Unable to access the Manage Devices screen, which is where you can add, update, or remove your registered devices. 
• Unable to receive SMS passcodes or phone call verification methods.

Duo has confirmed this issue is impacting all of their customers, and they're working to restore service.

REDcap has been returned to normal service. It experienced an unplanned partial outage beginning late Friday, January 24 through 12pm on Thursday, January 30. During this period, users may have found the service degraded at various times.

REDcap is experiencing an unplanned partial outage. Users can log in, but will be unable to view their projects, make changes, or access the API. Information Services staff are working to restore service.

Network appear to be restored after an unplanned partial outage this morning. UO staff are continuing to investigate and monitor the situation.

Network appear to be restored after an unplanned partial outage this morning. UO staff are continuing to investigate and monitor the situation.