Service Status History

Due to a database error, the login to the following services is unavailable on Monday, September 30th:

• DuckDocs (OnBase)

The following services were also previously unavailable, but have been restored:

• Banner
• AppWorx 
• DuckWeb
• Ducks On Track (Degree Works)
• IDR (Cognos)

Information services staff continue work to restore service.

Duo two-step login: On Saturday, September 7, from 2:00 a.m.–8:00 a.m. Pacific Time, UO's Duo service will be undergoing maintenance by the vendor. During that time, you may experience intermittent failures when logging in to Duo-protected applications. If so, please try again. You may need to wait a few minutes between attempts.

• Duck ID
  • The Duck ID Account Management website (duckid.uoregon.edu) will be unavailable on Thursday, August 22, starting at 5:00 p.m., for up to three hours. The vendor will be installing a behind-the-scenes update. During downtime, password resets aren't possible. However, Duck ID logins to other UO services will continue to function as usual.
• Network
  • On Wednesday, August 21, at 5:00 a.m., UO staff will be performing maintenance that will briefly impact campus Wi-Fi and certain specialized wired networks. Devices using wireless will stay connected but will be unable to access off-campus websites or services for about five minutes. Devices in building printer-copier networks and certain other wired networks will also be briefly unable to access off-campus resources.

• Duck ID: The Duck ID Account Management website (duckid.uoregon.edu) will be unavailable on Thursday, August 22, starting at 5:00 p.m., for up to three hours. The vendor will be installing a behind-the-scenes update. During downtime, password resets aren't possible. However, Duck ID logins to other UO services will continue to function as usual.
• Network: On Wednesday, August 21, at 5:00 a.m., UO staff will be performing maintenance that will briefly impact campus Wi-Fi and certain specialized wired networks. Devices using wireless will stay connected but will be unable to access off-campus websites or services for about five minutes. Devices in building printer-copier networks and certain other wired networks will also be briefly unable to access off-campus resources.

The Duck ID Account Management website (duckid.uoregon.edu) will be unavailable on Thursday, August 22, starting at 5:00 p.m., for up to three hours. The vendor will be installing a behind-the-scenes update. During downtime, password resets aren't possible. However, Duck ID logins to other UO services will continue to function as usual.

The Duck ID Account Management website (duckid.uoregon.edu) will be unavailable on Thursday, August 22, starting at 5:00 p.m., for up to three hours. The vendor will be installing a behind-the-scenes update. During downtime, password resets aren't possible. However, Duck ID logins to other UO services will continue to function as usual.

Microsoft Copilot with data protection: Microsoft is working to address a service degradation for Copilot (copilot.microsoft.com). Although Copilot remains functional as a generative AI tool, some UO employees are unable to log in to Copilot, which means they're unable to access the data protections available when logged in. (Those data protections currently aren't available for UO students.) Workaround: UO staff have been able to access Copilot with data protection by accessing it through the Microsoft Edge browser after logging into Edge.