Campus Cash work postponed

The work planned for Monday, 12-May-2014, has been indefinitely postponed.

Campus Cash outages 4am to 7am on Monday morning

To accommodate construction in the EMU, Campus Cash will be down intermittently between 4am and 7am on Monday, 12-March-2014.

High availability network maintenance

Early on Saturday, 20-April-2014, between midnight and 2am, we will be doing work on a key network component. No outages are expected, however there may be brief moments of network instability during this time.

Pharos and Campus Cash service intermittent

Pharos (the software used to charge for printing) and Campus Cash will be available intermittently on Thursday, 8-May-2014, between 8:45am and 10am PDT to accommodate EMU building construction.

Potential technology service interruptions beginning today @ noon

Between 12:00pm (noon) on Thursday, April 10 and 11:59pm on Sunday, April 13, you may experience short service outages due to updates that must be installed. Most of this work will not cause outages. However, short service outages are possible.

Examples of a “technology service” are webmail and Blackboard.

Information Services is working to mitigate an Internet-wide security problem announced late on Monday, April 7. Due to the large number of services we are working with, we cannot at this time list all affected services.

You may receive more specific information about when a specific service will be restarted. That information supersedes this message.

For those of you who are technical, we are remediating the Heartbleed OpenSSL vulnerability. With certificate providers very busy, we will need to restart services as replacement certificates become available over the next four days.

If you have questions, please contact the Technology Service Desk at techdesk@uoregon.edu or 541-346-HELP.

Information Services
University of Oregon

Contact:
Technology Service Desk
techdesk@uoregon.edu
541-346-HELP

Network maintenance on Thursday, April 10

The Network and Telecomm Services group are doing work in the following areas early on Thursday, April 10:

  • Gerlinger Hall and Gerlinger Annex: network will be unstable between 5am and 7am
  • Portland's White Stag Building: work with no expected user impact between 5am and 6am
RT (ithelp.uoregon.edu) was offline for about 15 minutes

RT was offline between 2:45pm and 3:00pm today (7-March-2014).

Logins to RT available

Logins to RT are available again, which means that RT is fully available.

Update #1 on RT

Logins to RT have been unavailable since early this morning. Otherwise, RT is functional. Staff are working to resolve this issue.

RT is unavailable

RT has been unavailable since about 6:30am this morning. Staff are working to resolve the issue.