Status History

Telephones

8/28/17 @ 09:14 AM
Status: Available
8/28/17 @ 09:14 AM
Status: Available
8/25/17 @ 04:16 PM
Status: Info
Comment: Due to a broken connection between the Comcast and CenturyLink phone systems in the Eugene/Springfield area, people with CenturyLink phone service who call Comcast phone service customers are currently unable to reach them. Instead, they get a fast busy signal. This applies to outgoing calls from UO's Eugene campus to people and businesses in the Eugene/Springfield area with Comcast phone service. We do not have an ETA from Comcast for when this may be resolved.
8/25/17 @ 04:16 PM
Status: Info
Comment: Due to a broken connection between the Comcast and CenturyLink phone systems in the Eugene/Springfield area, people with CenturyLink phone service who call Comcast phone service customers are currently unable to reach them. Instead, they get a fast busy signal. This applies to outgoing calls from UO's Eugene campus to people and businesses in the Eugene/Springfield area with Comcast phone service. We do not have an ETA from Comcast for when this may be resolved.
8/23/17 @ 10:59 AM
Status: Available
8/23/17 @ 10:59 AM
Status: Available
8/23/17 @ 08:36 AM
Status: Partially Unavailable
Comment: A power outage in Oregon Hall this morning has resulted in some campus phones not functioning. Staff are working to restore service.
8/23/17 @ 08:36 AM
Status: Partially Unavailable
Comment: A power outage in Oregon Hall this morning has resulted in some campus phones not functioning. Staff are working to restore service.
8/23/17 @ 07:29 AM
Status: Info
Comment: Voicemail was unavailable this morning between 4:34 and approximately 7:15 due to a power outage in Oregon Hall.
8/23/17 @ 07:29 AM
Status: Info
Comment: Voicemail was unavailable this morning between 4:34 and approximately 7:15 due to a power outage in Oregon Hall.
7/05/17 @ 10:17 AM
Status: Available
7/05/17 @ 10:17 AM
Status: Available
7/05/17 @ 09:59 AM
Status: Partially Unavailable
Comment: Telephones and Ethernet are currently unavailable in the HEDCO building due to a power outage. This is separate from the voicemail service degradation we reported earlier, which was resolved around 9:25am (7/5/17).
7/05/17 @ 09:59 AM
Status: Partially Unavailable
Comment: Telephones and Ethernet are currently unavailable in the HEDCO building due to a power outage. This is separate from the voicemail service degradation we reported earlier, which was resolved around 9:25am (7/5/17).
7/05/17 @ 09:50 AM
Status: Partially Unavailable
Comment: We've received reports of telephones and Ethernet being unavailable in the HEDCO building. Staff are investigating. This is separate from the voicemail service degradation we reported earlier, which was resolved around 9:25am (7/5/17).
7/05/17 @ 09:50 AM
Status: Partially Unavailable
Comment: We've received reports of telephones and Ethernet being unavailable in the HEDCO building. Staff are investigating. This is separate from the voicemail service degradation we reported earlier, which was resolved around 9:25am (7/5/17).
7/05/17 @ 09:49 AM
Status: Available
7/05/17 @ 09:49 AM
Status: Available
7/05/17 @ 09:03 AM
Status: Partially Unavailable
Comment: One of two voicemail servers is experiencing an uncommonly high utilization rate. Staff plan to restart that server, resulting in a voicemail outage for all users on that one server. The outage should last about 10 minutes. The timing of that work will be posted here when more information is available.
7/05/17 @ 09:03 AM
Status: Partially Unavailable
Comment: One of two voicemail servers is experiencing an uncommonly high utilization rate. Staff plan to restart that server, resulting in a voicemail outage for all users on that one server. The outage should last about 10 minutes. The timing of that work will be posted here when more information is available.
7/05/17 @ 08:36 AM
Status: Partially Unavailable
Comment: One of two voicemail servers is experiencing an uncommonly high utilization rate. At approximately 8:45am, staff will restart that server, resulting in a voicemail outage for all users on that one server. The outage should last about 10 minutes.
7/05/17 @ 08:36 AM
Status: Partially Unavailable
Comment: One of two voicemail servers is experiencing an uncommonly high utilization rate. At approximately 8:45am, staff will restart that server, resulting in a voicemail outage for all users on that one server. The outage should last about 10 minutes.
7/05/17 @ 08:09 AM
Status: Partially Unavailable
Comment: Users have reported troubles leaving and/or retrieving voicemails. Staff are working on the issue.
7/05/17 @ 08:09 AM
Status: Partially Unavailable
Comment: Users have reported troubles leaving and/or retrieving voicemails. Staff are working on the issue.
4/10/17 @ 04:23 PM
Status: Available
4/10/17 @ 04:23 PM
Status: Available
4/10/17 @ 03:02 PM
Status: Partially Unavailable
Comment: Knight Law School is experiencing some issues with IP phones following a network outage. Staff are working on the issue.
4/10/17 @ 03:02 PM
Status: Partially Unavailable
Comment: Knight Law School is experiencing some issues with IP phones following a network outage. Staff are working on the issue.
11/09/16 @ 09:15 AM
Status: Available
11/09/16 @ 09:15 AM
Status: Available
11/09/16 @ 08:53 AM
Status: Partially Unavailable
Comment: IP telephones in the 10th and Mill building are currently not working. Staff are working to restore service.
11/09/16 @ 08:53 AM
Status: Partially Unavailable
Comment: IP telephones in the 10th and Mill building are currently not working. Staff are working to restore service.
6/27/16 @ 12:56 PM
Status: Available
6/27/16 @ 12:56 PM
Status: Available
6/27/16 @ 11:55 AM
Status: Partially Unavailable
Comment: Service has been restored, though some telephones in Ford Alumni Center continue to be affected by this incident. Staff are working to fully restore service.
6/27/16 @ 11:55 AM
Status: Partially Unavailable
Comment: Service has been restored, though some telephones in Ford Alumni Center continue to be affected by this incident. Staff are working to fully restore service.
6/27/16 @ 10:19 AM
Status: Partially Unavailable
Comment: Most telephone service have returned, though Ford Alumni Center and White Stag in Portland continue to be impacted by this incident. Staff are working to fully restore service.
6/27/16 @ 10:19 AM
Status: Partially Unavailable
Comment: Most telephone service have returned, though Ford Alumni Center and White Stag in Portland continue to be impacted by this incident. Staff are working to fully restore service.
6/27/16 @ 09:55 AM
Status: Partially Unavailable
Comment: A technical issue has caused an outage for campus telephones. Telephone service is getting restored now.
6/27/16 @ 09:55 AM
Status: Partially Unavailable
Comment: A technical issue has caused an outage for campus telephones. Telephone service is getting restored now.
5/03/16 @ 08:06 AM
Status: Available
5/03/16 @ 08:06 AM
Status: Available
5/02/16 @ 11:43 AM
Status: Info
Comment: The service degradation affecting some campus phones was resolved around 11:30am (5/2/16).
5/02/16 @ 11:43 AM
Status: Info
Comment: The service degradation affecting some campus phones was resolved around 11:30am (5/2/16).
5/02/16 @ 11:02 AM
Status: Info
Comment: Some campus phones are experiencing a service degradation. Specifically, when you pick up the handset, there's a loud screeching noise. However, the phones are still able to make and receive calls. Once you dial a number, the noise goes away. This affects some analog phones, including in the EMU, Earl Hall, Esslinger Hall, the Rec Center, and a few other locations.
5/02/16 @ 11:02 AM
Status: Info
Comment: Some campus phones are experiencing a service degradation. Specifically, when you pick up the handset, there's a loud screeching noise. However, the phones are still able to make and receive calls. Once you dial a number, the noise goes away. This affects some analog phones, including in the EMU, Earl Hall, Esslinger Hall, the Rec Center, and a few other locations.
5/02/16 @ 11:01 AM
Status: Partially Unavailable
Comment: We have received reports that some phone users hear a screeching sound. This affects only analog phones. Staff are working on the issue.
5/02/16 @ 11:01 AM
Status: Partially Unavailable
Comment: We have received reports that some phone users hear a screeching sound. This affects only analog phones. Staff are working on the issue.
12/29/15 @ 09:22 AM
Status: Available
12/29/15 @ 09:22 AM
Status: Available
12/28/15 @ 08:53 AM
Status: Info
Comment: Voicemail was working intermittently this morning (12/28/15). The issue was resolved around 8:39am.
12/28/15 @ 08:53 AM
Status: Info
Comment: Voicemail was working intermittently this morning (12/28/15). The issue was resolved around 8:39am.
9/21/15 @ 04:07 PM
Status: Available
9/21/15 @ 04:07 PM
Status: Available
9/21/15 @ 04:01 PM
Status: Partially Unavailable
Comment: We're receiving reports that some phones in the Lillis Business Complex are down. Staff are working on the issue.
9/21/15 @ 04:01 PM
Status: Partially Unavailable
Comment: We're receiving reports that some phones in the Lillis Business Complex are down. Staff are working on the issue.
9/10/15 @ 09:01 AM
Status: Available
9/10/15 @ 09:01 AM
Status: Available
9/04/15 @ 08:22 AM
Status: Info
Comment: Voicemail will be unavailable on Wednesday, Sept. 9, from 7pm to 11pm, due to an upgrade. Callers will be unable to leave messages during that time, and UO staff will be unable to access their voicemail. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
9/04/15 @ 08:22 AM
Status: Info
Comment: Voicemail will be unavailable on Wednesday, Sept. 9, from 7pm to 11pm, due to an upgrade. Callers will be unable to leave messages during that time, and UO staff will be unable to access their voicemail. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
8/24/15 @ 08:28 AM
Status: Available
8/24/15 @ 08:28 AM
Status: Available
8/24/15 @ 08:12 AM
Status: Unavailable
Comment: The Campus Voice Mail system is currently inaccessible. Staff are actively working on resolving the issue.
8/24/15 @ 08:12 AM
Status: Unavailable
Comment: The Campus Voice Mail system is currently inaccessible. Staff are actively working on resolving the issue.
8/24/15 @ 08:10 AM
Status: Unavailable
Comment: Staff are working on the issue. The Campus Voice Mail system is currently inaccessible. Staff are actively working on resolving the issue.
8/24/15 @ 08:10 AM
Status: Unavailable
Comment: Staff are working on the issue. The Campus Voice Mail system is currently inaccessible. Staff are actively working on resolving the issue.
8/24/15 @ 08:00 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
8/24/15 @ 08:00 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
8/21/15 @ 01:40 PM
Status: Available
8/21/15 @ 01:40 PM
Status: Available
8/21/15 @ 01:23 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. Inbound calls to White Stag in Portland are currently unavailable. All outbound calls from White Stag should be working as expected.
8/21/15 @ 01:23 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. Inbound calls to White Stag in Portland are currently unavailable. All outbound calls from White Stag should be working as expected.
8/21/15 @ 01:17 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. Local phone service at White Stag is currently unavailable.
8/21/15 @ 01:17 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. Local phone service at White Stag is currently unavailable.
8/21/15 @ 01:15 PM
Status: Partially Unavailable
Comment: Staff are working on the issue.
8/21/15 @ 01:15 PM
Status: Partially Unavailable
Comment: Staff are working on the issue.
8/21/15 @ 01:14 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. Local phone service via our CenturyLink trunks to/from White Stag building in Portland are down. CenturyLink is on-site to affect repairs.
8/21/15 @ 01:14 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. Local phone service via our CenturyLink trunks to/from White Stag building in Portland are down. CenturyLink is on-site to affect repairs.
3/13/15 @ 03:36 PM
Status: Available
3/09/15 @ 08:32 AM
Status: Info
Comment: Some campus telephones experienced poor sound quality from Wednesday, March 4 through Friday, March 6. The phones that are were most affected were the Avaya models 9630, 9608, 1608. (The model number is on the back of the telephone.)
3/06/15 @ 02:04 PM
Status: Partially Unavailable
Comment: Telephone call quality issues were first reported on Wednesday, March 4. Staff are working equipment manufacturers to resolve this issue. Not all telephones are experiencing degraded call quality. Around 1pm on 3/6/15, some telephones were restarted. The phones that are most affected are Avaya models 9630, 9608, 1608. (The model number is on the back of the telephone.)
3/06/15 @ 09:38 AM
Status: Partially Unavailable
Comment: Telephone call quality issues were first reported on Wednesday, March 4. Staff are working equipment manufacturers to resolve this issue. Not all telephones are experiencing degraded call quality. The phones that are most affected are Avaya models 9630, 9608, 1608. (The model number is on the back of the telephone.)