Available

Service Status.

Telephones

Overview

The telephone service is primarily the desk phones used by most UO employees. It does not include cellular phone service to campus.

Criteria for updating the service status

A service degradation or loss of telephone service or access to voicemail will be reported here.

Drupal CMS Web Hosting

Overview

Drupal CMS Hosting is a service available to select IT professionals in departments and colleges on campus.  The service provides hosting infrastructure for Drupal sites developed, owned and maintained by campus IT professionals.

Criteria for updating the service status

A degredation in the hosting infrastructure that directly causes an outage, or significant performance issues, to one or more sites hosted in the environment.  

U.Achieve

Overview:
The University of Oregon utilizes the CollegeSource U.Achieve Degree Audit System for handling requirements and processing of degree audits.

Criteria for updating the service status:
The ability for a user to successfully login and perform actions with the U.Achieve Degree Audit client or batch process run via Appworx.

VPN (Virtual Private Networking)

Overview

VPN (virtual private networking) is software that allows your computer, tablet, or smartphone to connect to UOnet, the university's network, from anywhere in the world and give the appearance that you are on campus. VPN is best used to access online resources that are available only to on-campus customers. 

Criteria for updating the service status

Ability to connect reliably using VPN and access campus services.

E-mail: outgoing (SMTP)

Overview

The outgoing e-mail service (SMTP) includes both the Unix mail system (sometimes referred to as "webmail"; used primarily by students) and Exchange (used by faculty and staff).

Criteria for updating the service status

The ability for a user to send e-mail messages.

Qualtrics

Overview

Qualtrics is a hosted, web-based survey tool available to all UO students, faculty, and staff.

Criteria for updating the service status

The status of this service will change if the Qualtrics website cannot be reached, or if the service degrades to a noticeable degree.

Blogs

Overview

UO Blogs is a WordPress-based web hosting and blogging service available to all UO students, faculty, and staff. Campus Press is our commercial partner in offering this service.

Criteria for updating the service status

The ability for a user to view sites successfully or for users to login and perform actions within Blogs.

Wireless network

Overview

Wireless refers to the UO 802.11 wireless network provided on all campuses through four main SSIDs:

  • UO Secure
  • uowireless
  • UO Guest
  • eduroam

Criteria for updating the service status

Ability for all users to connect to and access both internal UO and external Internet resources through all of the four main wireless SSIDs.

E-mail: IMAP/POP

Overview

  • The service consists of incoming e-mail (IMAP/POP);

  • This service is used primarily by students.

Criteria for updating the service status

If any of the services described in the Overview (above) are down or experiencing significant issues, status will be updated. Due to the fact that a particular dependent service may be experiencing problems while the others may be functioning correctly, the comment section of the status page should provide an adequate description of the situation.

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