Available

Service Status.

MS Teams

Overview

MS Teams refers to Microsoft Teams, a collaboration application that is part of Microsoft Office 365 (O365). For more information, see Microsoft Teams in the UO Service Portal.

Criteria for updating the service status

The ability for a user to successfully connect to MS Teams and perform actions such as sending a message, receiving a message, initiating a call, etc.

EMS Room Scheduling

Overview

This service is used to schedule academic and non-academic use of space. It runs through a web-based user interface as well as an application that runs on Windows. 

Criteria for updating the service status

The ability for a user to successfully log in and perform actions, such as viewing or making room reservations within EMS at https://ems.uoregon.edu.

UO Service Portal

Overview

  • This service consists of a self-service web application at service.uoregon.edu that is used by students, faculty, and staff to find and request technology help.
  • This service is also used by IT support staff on campus to respond to IT service requests.

Criteria for updating the service status

Colocation

Overview

Colocation allows you to place a new or existing server in a rack in the Allen Hall Data Center. Services include network connections, redundant power, and firewalls and other security options.

Criteria for updating the service status

Continued functioning of networking, network security, and essential facility components (for example, cooling, power, and access controls).

CampusNexus CRM

Overview
CampusNexus CRM, also known as Talisma, is a cloud-hosted customer resource management service. CampusNexus is our commercial partner in offering this service, and the Office of Enrollment Management is the primary contact.

Criteria for updating the service status
The ability for CampusNexus CRM to send and ingest email, as well as the ability for users to log in and perform actions within the service.

Telephones

Overview

The telephone service is primarily the desk phones used by most UO employees. It does not include cellular phone service to campus.

Criteria for updating the service status

A service degradation or loss of telephone service or access to voicemail will be reported here.

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