Status History

Duck ID

12/21/16 @ 08:37 AM
Status: Available
12/21/16 @ 08:37 AM
Status: Available
12/21/16 @ 08:33 AM
Status: Partially Unavailable
Comment: Some users have reported not being able to access the DuckID service. Staff are working on the issue.
12/21/16 @ 08:33 AM
Status: Partially Unavailable
Comment: Some users have reported not being able to access the DuckID service. Staff are working on the issue.
11/18/16 @ 08:55 AM
Status: Available
11/18/16 @ 08:55 AM
Status: Available
10/21/16 @ 04:18 PM
Status: Info
Comment: If you're having trouble logging in to some UO services, try resetting your password at https://duckid.uoregon.edu/. Specifically, if you're able to log in to Canvas and email but not UO Secure wireless or Office 365 (http://office.uoregon.edu), a password reset may solve the issue. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/21/16 @ 04:18 PM
Status: Info
Comment: If you're having trouble logging in to some UO services, try resetting your password at https://duckid.uoregon.edu/. Specifically, if you're able to log in to Canvas and email but not UO Secure wireless or Office 365 (http://office.uoregon.edu), a password reset may solve the issue. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
9/21/16 @ 10:30 AM
Status: Partially Unavailable
Comment: If you're having trouble logging in to some UO services, try resetting your password at https://duckid.uoregon.edu/. Specifically, if you're able to log in to Canvas and email but not UO Secure wireless or Office 365 (http://office.uoregon.edu), a password reset may solve the issue. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
9/21/16 @ 10:30 AM
Status: Partially Unavailable
Comment: If you're having trouble logging in to some UO services, try resetting your password at https://duckid.uoregon.edu/. Specifically, if you're able to log in to Canvas and email but not UO Secure wireless or Office 365 (http://office.uoregon.edu), a password reset may solve the issue. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
9/21/16 @ 10:29 AM
Status: Info
Comment: If you're having trouble logging in to some UO services, try resetting your password at https://duckid.uoregon.edu/. Specifically, if you're able to log in to Canvas and email but not UO Secure wireless or Office 365 (http://office.uoregon.edu), a password reset may solve the issue. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
9/21/16 @ 10:29 AM
Status: Info
Comment: If you're having trouble logging in to some UO services, try resetting your password at https://duckid.uoregon.edu/. Specifically, if you're able to log in to Canvas and email but not UO Secure wireless or Office 365 (http://office.uoregon.edu), a password reset may solve the issue. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
7/20/16 @ 08:46 AM
Status: Available
7/20/16 @ 08:46 AM
Status: Available
7/19/16 @ 10:58 AM
Status: Partially Unavailable
Comment: Some people have been unable to change their expired passwords through the standard steps at Duck ID Self-Service (duckid.uoregon.edu) and instead receive a "bad password" error. Try clicking the "Forgotten Password" link instead and answering your security questions. The Technology Service Desk can also reset your password for you. You'll need to stop by 151 McKenzie in person (or fill out an online form: https://it.uoregon.edu/duckidpa). For assistance, please contact the Tech Desk (techdesk@uoregon.edu; 541-346-4357).
7/19/16 @ 10:58 AM
Status: Partially Unavailable
Comment: Some people have been unable to change their expired passwords through the standard steps at Duck ID Self-Service (duckid.uoregon.edu) and instead receive a "bad password" error. Try clicking the "Forgotten Password" link instead and answering your security questions. The Technology Service Desk can also reset your password for you. You'll need to stop by 151 McKenzie in person (or fill out an online form: https://it.uoregon.edu/duckidpa). For assistance, please contact the Tech Desk (techdesk@uoregon.edu; 541-346-4357).
7/19/16 @ 09:57 AM
Status: Partially Unavailable
Comment: Users are not being prompted to change their expired passwords and instead receive a "bad password" error. Affected users are able to reset their passwords by answering their security questions by having the Technology Service Desk reset their password. Please contact the Tech Desk if you have any questions (techdesk@uoregon.edu; 541-346-4357).
7/19/16 @ 09:57 AM
Status: Partially Unavailable
Comment: Users are not being prompted to change their expired passwords and instead receive a "bad password" error. Affected users are able to reset their passwords by answering their security questions by having the Technology Service Desk reset their password. Please contact the Tech Desk if you have any questions (techdesk@uoregon.edu; 541-346-4357).
4/11/16 @ 07:37 AM
Status: Available
4/11/16 @ 07:37 AM
Status: Available
4/04/16 @ 02:14 PM
Status: Info
Comment: On Friday, April 8, from 7pm to 11pm, Duck ID Self-Service (and the Duck ID admin console) will be unavailable due to maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
4/04/16 @ 02:14 PM
Status: Info
Comment: On Friday, April 8, from 7pm to 11pm, Duck ID Self-Service (and the Duck ID admin console) will be unavailable due to maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/25/16 @ 08:58 AM
Status: Available
1/25/16 @ 08:58 AM
Status: Available
1/12/16 @ 09:24 AM
Status: Info
Comment: Some users who changed their Duck ID passwords between Jan. 1 and Jan. 4 are now unable to log in to certain UO services, including Office 365, Outlook Web App (Exchange users only), and computer workstations in UO labs and libraries. If you changed your Duck ID password during that time and are experiencing this issue, simply go to Duck ID Self-Service (https://duckid.uoregon.edu) and change your password again. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/12/16 @ 09:24 AM
Status: Info
Comment: Some users who changed their Duck ID passwords between Jan. 1 and Jan. 4 are now unable to log in to certain UO services, including Office 365, Outlook Web App (Exchange users only), and computer workstations in UO labs and libraries. If you changed your Duck ID password during that time and are experiencing this issue, simply go to Duck ID Self-Service (https://duckid.uoregon.edu) and change your password again. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/11/16 @ 02:19 PM
Status: Info
Comment: Duck ID Self-Service website (duckid.uoregon.edu) may have been partially unavailable between 1:27pm and 1:56pm today, January 11. If you had difficulty using duckid.uoregon.edu during that time, please try again now. ***** Separately, some users who changed their Duck ID passwords between Jan. 1 and Jan. 4 are now unable to log in to certain UO services, including Office 365, Outlook Web App (Exchange users only), and computer workstations in UO labs and libraries. If you changed your Duck ID password during that time and are experiencing this issue, simply go to Duck ID Self-Service (https://duckid.uoregon.edu) and change your password again. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/11/16 @ 02:19 PM
Status: Info
Comment: Duck ID Self-Service website (duckid.uoregon.edu) may have been partially unavailable between 1:27pm and 1:56pm today, January 11. If you had difficulty using duckid.uoregon.edu during that time, please try again now. ***** Separately, some users who changed their Duck ID passwords between Jan. 1 and Jan. 4 are now unable to log in to certain UO services, including Office 365, Outlook Web App (Exchange users only), and computer workstations in UO labs and libraries. If you changed your Duck ID password during that time and are experiencing this issue, simply go to Duck ID Self-Service (https://duckid.uoregon.edu) and change your password again. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/08/16 @ 12:46 PM
Status: Info
Comment: Some users who changed their Duck ID passwords between Jan. 1 and Jan. 4 are now unable to log in to certain UO services, including Office 365, Outlook Web App (Exchange users only), and computer workstations in UO labs and libraries. If you changed your Duck ID password during that time and are experiencing this issue, simply go to Duck ID Self-Service (https://duckid.uoregon.edu) and change your password again. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/08/16 @ 12:46 PM
Status: Info
Comment: Some users who changed their Duck ID passwords between Jan. 1 and Jan. 4 are now unable to log in to certain UO services, including Office 365, Outlook Web App (Exchange users only), and computer workstations in UO labs and libraries. If you changed your Duck ID password during that time and are experiencing this issue, simply go to Duck ID Self-Service (https://duckid.uoregon.edu) and change your password again. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
11/16/15 @ 04:57 PM
Status: Available
11/16/15 @ 04:57 PM
Status: Available
11/16/15 @ 11:19 AM
Status: Available
Comment: All users should be able to log in to Office 365 (office.uoregon.edu) now.
11/16/15 @ 11:19 AM
Status: Available
Comment: All users should be able to log in to Office 365 (office.uoregon.edu) now.
11/16/15 @ 10:31 AM
Status: Partially Unavailable
Comment: Newly created accounts and anyone who has changed their passwords since 7am this morning (Monday, Nov. 16) will not be able to log in to Office 365 (office.uoregon.edu). We estimate that affected users will be able to log in to Office 365 beginning at 10:45am today.
11/16/15 @ 10:31 AM
Status: Partially Unavailable
Comment: Newly created accounts and anyone who has changed their passwords since 7am this morning (Monday, Nov. 16) will not be able to log in to Office 365 (office.uoregon.edu). We estimate that affected users will be able to log in to Office 365 beginning at 10:45am today.
11/16/15 @ 09:14 AM
Status: Partially Unavailable
Comment: Newly created accounts and anyone who has changed their passwords since 7am this morning (Monday, Nov. 16) will not be able to log in to Office 365 (office.uoregon.edu). We estimate that the repair will be completed at 9:45am today. Passwords for affected users should begin to work shortly after that time.
11/16/15 @ 09:14 AM
Status: Partially Unavailable
Comment: Newly created accounts and anyone who has changed their passwords since 7am this morning (Monday, Nov. 16) will not be able to log in to Office 365 (office.uoregon.edu). We estimate that the repair will be completed at 9:45am today. Passwords for affected users should begin to work shortly after that time.
11/16/15 @ 08:29 AM
Status: Partially Unavailable
Comment: Newly created accounts and anyone who has changed their passwords since 7am this morning (Monday, Nov. 16) will not be able to log in to Office 365 (office.uoregon.edu). Staff are working to resolve the issue.
11/16/15 @ 08:29 AM
Status: Partially Unavailable
Comment: Newly created accounts and anyone who has changed their passwords since 7am this morning (Monday, Nov. 16) will not be able to log in to Office 365 (office.uoregon.edu). Staff are working to resolve the issue.
11/16/15 @ 08:26 AM
Status: Partially Unavailable
Comment: Newly created users and anyone who has changed their passwords since Friday afternoon at 5pm (estimated) will not be able to log in to Office 365 (office.uoregon.edu). Staff are working to resolve the issue.
11/16/15 @ 08:26 AM
Status: Partially Unavailable
Comment: Newly created users and anyone who has changed their passwords since Friday afternoon at 5pm (estimated) will not be able to log in to Office 365 (office.uoregon.edu). Staff are working to resolve the issue.
11/08/15 @ 07:24 AM
Status: Available
11/08/15 @ 04:46 AM
Status: Unavailable
Comment: From 5am to 10am today (Sunday, Nov. 8), this service will be unavailable while staff perform emergency maintenance.
11/05/15 @ 11:01 AM
Status: Info
Comment: On Sunday, Nov. 8, from 5am to 10am, this service will be unavailable while staff perform emergency maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
11/05/15 @ 11:01 AM
Status: Info
Comment: On Sunday, Nov. 8, from 5am to 10am, this service will be unavailable while staff perform emergency maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/03/15 @ 11:56 AM
Status: Available
3/03/15 @ 08:12 AM
Status: Partially Unavailable
Comment: The ability to set personal security questions/answers or reset passwords using security questions/answers is currently not available for all users.
3/03/15 @ 08:11 AM
Status: Partially Unavailable
Comment: The ability to set personal security questions/answers or reset passwords using their security questions/answers is currently not available for all users.
2/25/15 @ 11:01 AM
Status: Info
Comment: Duck ID Self-Service and the Duck ID admin console will be unavailable on Tuesday, March 3, from 5am to 7am, due to an upgrade.
2/14/15 @ 04:07 PM
Status: Available
2/11/15 @ 10:07 AM
Status: Info
Comment: Duck ID Account Claiming will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
2/11/15 @ 10:00 AM
Status: Partially Unavailable
Comment: After making a selection and entering a Duck ID and password, users are getting the following message: "Attention, an error has occurred while processing your account." The Duck ID admin console is also unavailable (503 error). Staff are working to restore service. Also: Duck ID Account Claiming will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
2/11/15 @ 09:57 AM
Status: Partially Unavailable
Comment: Staff are working on the issue. Also: Duck ID Account Claiming will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
2/11/15 @ 07:45 AM
Status: Info
Comment: Duck ID Account Claiming will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
2/11/15 @ 07:09 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
2/05/15 @ 11:02 AM
Status: Info
Comment: Duck ID Account Claiming will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
2/05/15 @ 11:02 AM
Status: Available
Comment: Duck ID Account Claiming will be unavailable 2pm-5pm on Saturday, February 14, due to a Banner database upgrade.
12/03/14 @ 10:52 PM
Status: Available
12/03/14 @ 10:42 PM
Status: Unavailable
Comment: Staff are working on the issue.
10/14/14 @ 02:15 PM
Status: Available
10/14/14 @ 11:33 AM
Status: Partially Unavailable
Comment: DuckID Self-Service workflows are failing when accessed via ACCOUNT.UOREGON.EDU. Self-Service workflows do work fine when accessed via DUCKID.UREGON.EDU. Staff is working on the issue.
9/29/14 @ 03:45 PM
Status: Available
9/29/14 @ 03:44 PM
Status: Available
Comment: Staff are working on the issue.
9/29/14 @ 10:21 AM
Status: Intermittent
Comment: Staff are working on the issue. Intermittent Internal Server Error message being reported.
9/22/14 @ 01:10 PM
Status: Available
9/22/14 @ 10:31 AM
Status: Available
Comment: The Duck ID service is running very slow this morning with intermittent errors being returned to users. Staff is working to identify and resolve issue.
9/22/14 @ 10:31 AM
Status: Available
9/22/14 @ 09:05 AM
Status: Available
Comment: The Duck ID service experienced a brief outage on the morning of 9/22/2013 between 8:11AM and 8:20AM.
9/22/14 @ 09:04 AM
Status: Available
9/22/14 @ 09:04 AM
Status: Available
Comment: The Duck ID service experienced a brief outage between 8:11 AM and 8:20 AM the morning of 9/22/2014.
9/17/14 @ 10:05 AM
Status: Available
9/17/14 @ 10:04 AM
Status: Unavailable
Comment: Staff are working on the issue
8/26/14 @ 07:51 PM
Status: Available
8/26/14 @ 08:04 AM
Status: Intermittent
Comment: Staff are working on the issue. Password changes made in Active Directory are not getting through to TridentHE and LDAP. Users should change their passwords using the duckid.uoregon.edu site until this is resolved.
5/29/14 @ 08:56 PM
Status: Available
5/28/14 @ 01:25 PM
Status: Info
Comment: This service was down between noon and 12:40pm today (28-May-2014).
5/28/14 @ 12:46 PM
Status: Info
Comment: This service was down between noon and 12:40pm today (28-March-2014).
4/12/14 @ 12:35 PM
Status: Available
4/12/14 @ 11:59 AM
Status: Unavailable
Comment: The Duck ID service will be unavailable on Saturday, April 12 between 12:00pm to 1:00pm for maintenance.
4/12/14 @ 11:12 AM
Status: Info
Comment: The Duck ID service will be unavailable on Saturday, April 12 between 12:00pm to 1:00pm for maintenance.
4/12/14 @ 11:10 AM
Status: Info
Comment: This service will be unavailable today (Saturday, April 12) between 12:00pm and 1:00pm to complete critical maintenance work started last night.
4/07/14 @ 03:58 PM
Status: Available
4/07/14 @ 01:18 PM
Status: Slow
Comment: This service is running slowly.
3/04/14 @ 11:45 AM
Status: Available
3/04/14 @ 08:30 AM
Status: Available
Comment: Staff are working on the issue.
3/04/14 @ 08:26 AM
Status: Unavailable
Comment: Staff are working on the issue. Problem is related to LDAP server cut-over this morning.
1/29/14 @ 08:49 AM
Status: Available
1/28/14 @ 11:14 AM
Status: Available
Comment: Staff are working on the issue.
1/28/14 @ 07:32 AM
Status: Unavailable
Comment: Staff are working on the issue.
1/08/14 @ 12:54 PM
Status: Available
1/08/14 @ 12:36 PM
Status: Unavailable
Comment: The Duck ID website is currently unavailable. Staff are working on the issue.
12/16/13 @ 10:37 AM
Status: Available
12/05/13 @ 03:35 PM
Status: Info
Comment: If you changed your Duck ID password through your computer's "change password" feature in Windows, that new password may not get stored properly, which causes some services to report that you have entered the wrong password. We are working to resolve this issue. In the meantime, if you need to change your password, please use https://duckid.uoregon.edu. This website will store your new Duck ID password correctly.
12/05/13 @ 11:38 AM
Status: Available
12/05/13 @ 10:29 AM
Status: Partially Unavailable
Comment: If you change your Duck ID password through your computer's "change password" feature in Windows, that new password may not get stored properly, which causes some services to report that you have entered the wrong password. We are working to resolve this issue. In the meantime, if you need to change your password, please use https://duckid.uoregon.edu. This website will store your new Duck ID password correctly.
12/04/13 @ 03:43 PM
Status: Partially Unavailable
Comment: Staff are working on the issue. We are receiving reports that Duck ID passwords changed via a user's workstation are not being synchronized with the LDAP Directory. Users who experience this problem, should change their password through the https://duckid.uoregon.edu site.
8/26/13 @ 08:42 AM
Status: Available
8/26/13 @ 08:12 AM
Status: Unavailable
Comment: Staff are working on the issue.
8/20/13 @ 08:58 AM
Status: Available
8/19/13 @ 03:39 PM
Status: Slow
Comment: The Duck ID website has been running slowly and producing occasional "Internal Server Errors" since about 11:20am today. Staff are working to find and fix the cause of this problem.
7/01/13 @ 06:55 AM
Status: Available
7/01/13 @ 05:05 AM
Status: Unavailable
Comment: Service is unavailable for an upgrade. We expect this service to return by 7am today.