Status History

Banner

9/20/17 @ 03:05 PM
Status: Info
Comment: Do not install Java 9, scheduled for release on Thursday, Sept. 21. It is incompatible with Banner. If you have any questions, please contact the Technology Service Desk through the new UO Service Portal (https://service.uoregon.edu/) or by phone at 541-346-4357.
9/20/17 @ 03:05 PM
Status: Info
Comment: Do not install Java 9, scheduled for release on Thursday, Sept. 21. It is incompatible with Banner. If you have any questions, please contact the Technology Service Desk through the new UO Service Portal (https://service.uoregon.edu/) or by phone at 541-346-4357.
9/18/17 @ 08:49 AM
Status: Available
9/18/17 @ 08:49 AM
Status: Available
9/16/17 @ 07:03 PM
Status: Available
Comment: Weekend maintenance is now complete.
9/16/17 @ 07:03 PM
Status: Available
Comment: Weekend maintenance is now complete.
9/08/17 @ 09:06 AM
Status: Info
Comment: Banner will be unavailable from Friday, Sept. 15, at 7pm until Sunday, Sept. 17 at 8am while staff perform maintenance.
9/08/17 @ 09:06 AM
Status: Info
Comment: Banner will be unavailable from Friday, Sept. 15, at 7pm until Sunday, Sept. 17 at 8am while staff perform maintenance.
8/26/17 @ 08:49 AM
Status: Available
8/26/17 @ 08:49 AM
Status: Available
8/25/17 @ 12:02 PM
Status: Info
Comment: Banner will be unavailable from Friday, Aug. 25, at 7pm until possibly as late as Saturday, Aug. 26, at 6pm while staff perform maintenance.
8/25/17 @ 12:02 PM
Status: Info
Comment: Banner will be unavailable from Friday, Aug. 25, at 7pm until possibly as late as Saturday, Aug. 26, at 6pm while staff perform maintenance.
8/24/17 @ 09:23 AM
Status: Info
Comment: AppNav is now working again after the issues on Wednesday, Aug. 23. *** Separately, Banner will be unavailable from Friday, Aug. 25, at 7pm until possibly as late as Saturday, Aug. 26, at 6pm while staff perform maintenance.
8/24/17 @ 09:23 AM
Status: Info
Comment: AppNav is now working again after the issues on Wednesday, Aug. 23. *** Separately, Banner will be unavailable from Friday, Aug. 25, at 7pm until possibly as late as Saturday, Aug. 26, at 6pm while staff perform maintenance.
8/23/17 @ 10:25 AM
Status: Partially Unavailable
Comment: AppNav is not working properly. Users can log in but the form access screen is blank. Staff continue to work on this issue.
8/23/17 @ 10:25 AM
Status: Partially Unavailable
Comment: AppNav is not working properly. Users can log in but the form access screen is blank. Staff continue to work on this issue.
8/23/17 @ 08:34 AM
Status: Partially Unavailable
Comment: AppNav is not working properly. Staff are working to restore service.
8/23/17 @ 08:34 AM
Status: Partially Unavailable
Comment: AppNav is not working properly. Staff are working to restore service.
8/23/17 @ 08:11 AM
Status: Available
8/23/17 @ 08:11 AM
Status: Available
8/23/17 @ 07:37 AM
Status: Unavailable
Comment: Staff are working to restore service.
8/23/17 @ 07:37 AM
Status: Unavailable
Comment: Staff are working to restore service.
8/14/17 @ 03:03 PM
Status: Available
8/14/17 @ 03:03 PM
Status: Available
8/14/17 @ 10:06 AM
Status: Available
Comment: The Banner with AppNavLogin login problems for people using Internet Explorer (IE) have been resolved.
8/14/17 @ 10:06 AM
Status: Available
Comment: The Banner with AppNavLogin login problems for people using Internet Explorer (IE) have been resolved.
8/14/17 @ 09:40 AM
Status: Info
Comment: We have received reports that when users attempt to log in to Banner with AppNav using Internet Explorer (IE), the log in fails by looping back to the log in screen. Staff are investigating. In the meantime, please use Chrome or Firefox. IE users can temporarily fix the problem by clearing their browser's cache.
8/14/17 @ 09:40 AM
Status: Info
Comment: We have received reports that when users attempt to log in to Banner with AppNav using Internet Explorer (IE), the log in fails by looping back to the log in screen. Staff are investigating. In the meantime, please use Chrome or Firefox. IE users can temporarily fix the problem by clearing their browser's cache.
8/14/17 @ 09:08 AM
Status: Info
Comment: We have received reports that when users attempt to log in to Banner with AppNav using Internet Explorer (IE), the log in fails by looping back to the log in screen. Staff are investigating. In the meantime, please use Chrome or Firefox.
8/14/17 @ 09:08 AM
Status: Info
Comment: We have received reports that when users attempt to log in to Banner with AppNav using Internet Explorer (IE), the log in fails by looping back to the log in screen. Staff are investigating. In the meantime, please use Chrome or Firefox.
7/24/17 @ 09:34 AM
Status: Available
7/24/17 @ 09:34 AM
Status: Available
7/17/17 @ 08:30 AM
Status: Info
Comment: On Tuesday, July 18, from 5am to 7am, staff will be performing maintenance on Banner during a regular Banner maintenance window. No service impacts are expected. However, there is a slightly elevated risk of problems. If you notice any issues with Banner after 7am that day, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
7/17/17 @ 08:30 AM
Status: Info
Comment: On Tuesday, July 18, from 5am to 7am, staff will be performing maintenance on Banner during a regular Banner maintenance window. No service impacts are expected. However, there is a slightly elevated risk of problems. If you notice any issues with Banner after 7am that day, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
7/17/17 @ 08:30 AM
Status: Available
Comment: On Tuesday, July 18, from 5am to 7am, staff will be performing maintenance on Banner during a regular Banner maintenance window. No service impacts are expected. However, there is a slightly elevated risk of problems. If you notice any issues with Banner after 7am that day, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
7/17/17 @ 08:30 AM
Status: Available
Comment: On Tuesday, July 18, from 5am to 7am, staff will be performing maintenance on Banner during a regular Banner maintenance window. No service impacts are expected. However, there is a slightly elevated risk of problems. If you notice any issues with Banner after 7am that day, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
5/24/17 @ 09:43 AM
Status: Available
5/24/17 @ 09:43 AM
Status: Available
5/22/17 @ 09:14 AM
Status: Info
Comment: Banner Test will be unavailable for 72 hours starting Monday, May 22, at 7am, while staff refresh its data. The work will be complete by Thursday, May 25, at 7am. This only affects people who have access to Banner Test.
5/22/17 @ 09:14 AM
Status: Info
Comment: Banner Test will be unavailable for 72 hours starting Monday, May 22, at 7am, while staff refresh its data. The work will be complete by Thursday, May 25, at 7am. This only affects people who have access to Banner Test.
5/19/17 @ 10:43 AM
Status: Info
Comment: Banner Test will be unavailable May 22-24.
5/19/17 @ 10:43 AM
Status: Info
Comment: Banner Test will be unavailable May 22-24.
5/15/17 @ 10:17 AM
Status: Available
5/15/17 @ 09:50 AM
Status: Info
Comment: The TEST version of Banner is currently unavailable to campus users. Staff are working to resolve the issue.
5/15/17 @ 09:50 AM
Status: Info
Comment: The TEST version of Banner is currently unavailable to campus users. Staff are working to resolve the issue.
5/08/17 @ 09:40 AM
Status: Available
5/08/17 @ 09:40 AM
Status: Available
5/04/17 @ 02:29 PM
Status: Info
Comment: Banner will be unavailable on Friday, May 5 from 7pm to 9pm for scheduled maintenance.
5/04/17 @ 02:29 PM
Status: Info
Comment: Banner will be unavailable on Friday, May 5 from 7pm to 9pm for scheduled maintenance.
4/19/17 @ 11:04 AM
Status: Info
Comment: Banner does not work with Firefox version 53, released on April 19, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
4/19/17 @ 11:04 AM
Status: Info
Comment: Banner does not work with Firefox version 53, released on April 19, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/23/17 @ 05:09 PM
Status: Info
Comment: Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/23/17 @ 05:09 PM
Status: Info
Comment: Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/23/17 @ 04:51 PM
Status: Partially Unavailable
Comment: We've received reports that some PDF creation functions in Banner aren't working. Staff are working on the issue. ***** Separately, Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/23/17 @ 04:51 PM
Status: Partially Unavailable
Comment: We've received reports that some PDF creation functions in Banner aren't working. Staff are working on the issue. ***** Separately, Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/23/17 @ 04:37 PM
Status: Partially Unavailable
Comment: PDFStore in Banner is currently not working. Staff are working on the issue. ***** Separately, Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/23/17 @ 04:37 PM
Status: Partially Unavailable
Comment: PDFStore in Banner is currently not working. Staff are working on the issue. ***** Separately, Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/08/17 @ 09:10 AM
Status: Info
Comment: Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/08/17 @ 09:10 AM
Status: Info
Comment: Banner does not work with the default settings of Firefox version 52, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/08/17 @ 09:02 AM
Status: Info
Comment: Banner does not work with version 52 of Firefox, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/08/17 @ 09:02 AM
Status: Info
Comment: Banner does not work with version 52 of Firefox, released on March 7, 2017. Firefox users should switch to Safari (Mac) or Internet Explorer (Windows). If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
3/06/17 @ 09:12 AM
Status: Available
3/06/17 @ 09:12 AM
Status: Available
3/03/17 @ 09:05 PM
Status: Available
Comment: The Banner upgrade is complete
3/03/17 @ 09:05 PM
Status: Available
Comment: The Banner upgrade is complete
2/28/17 @ 02:03 PM
Status: Info
Comment: Banner will be unavailable from 7pm on Friday, March 3, to 8am on Saturday, March 4, while staff perform an upgrade.
2/28/17 @ 02:03 PM
Status: Info
Comment: Banner will be unavailable from 7pm on Friday, March 3, to 8am on Saturday, March 4, while staff perform an upgrade.
1/23/17 @ 09:03 AM
Status: Available
1/23/17 @ 09:03 AM
Status: Available
12/13/16 @ 02:06 PM
Status: Info
Comment: Banner users should clear their Java cache before using Banner for the first time after the 12:30pm maintenance on 12/13/16. Instructions: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache.
12/13/16 @ 02:06 PM
Status: Info
Comment: Banner users should clear their Java cache before using Banner for the first time after the 12:30pm maintenance on 12/13/16. Instructions: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache.
12/13/16 @ 08:23 AM
Status: Partially Unavailable
Comment: After maintenance this morning (12/13), Banner users may experience slowness logging in. Staff are working on this issue. It's still advised that Banner users clear their Java cache before using Banner. For instructions, see: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache. ********** If you're getting an alert saying the security certificate for inb.uoregon.edu is expired or future dated, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/13/16 @ 08:23 AM
Status: Partially Unavailable
Comment: After maintenance this morning (12/13), Banner users may experience slowness logging in. Staff are working on this issue. It's still advised that Banner users clear their Java cache before using Banner. For instructions, see: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache. ********** If you're getting an alert saying the security certificate for inb.uoregon.edu is expired or future dated, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/07/16 @ 04:19 PM
Status: Partially Unavailable
Comment: On Tuesday, Dec. 13, from 5am to 6am, Banner may be unavailable while staff perform maintenance. Afterwards, Banner users will need to clear their Java cache before using Banner again. For instructions, see: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache. ********** If you're getting an alert saying the security certificate for inb.uoregon.edu is expired or future dated, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/07/16 @ 04:19 PM
Status: Partially Unavailable
Comment: On Tuesday, Dec. 13, from 5am to 6am, Banner may be unavailable while staff perform maintenance. Afterwards, Banner users will need to clear their Java cache before using Banner again. For instructions, see: https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache. ********** If you're getting an alert saying the security certificate for inb.uoregon.edu is expired or future dated, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/06/16 @ 10:12 AM
Status: Partially Unavailable
Comment: Yesterday (12/5/16) some Banner users were getting an alert saying the security certificate for inb.uoregon.edu was expired or future dated. Staff are still working to obtain a new certificate. In the meantime, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/06/16 @ 10:12 AM
Status: Partially Unavailable
Comment: Yesterday (12/5/16) some Banner users were getting an alert saying the security certificate for inb.uoregon.edu was expired or future dated. Staff are still working to obtain a new certificate. In the meantime, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/05/16 @ 10:26 AM
Status: Partially Unavailable
Comment: Some Banner users are unable to log in. They are getting an alert saying the security certificate for inb.uoregon.edu is expired or future dated. Staff are working to restore service. In the meantime, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/05/16 @ 10:26 AM
Status: Partially Unavailable
Comment: Some Banner users are unable to log in. They are getting an alert saying the security certificate for inb.uoregon.edu is expired or future dated. Staff are working to restore service. In the meantime, here is a workaround: 1) Go into the Java Control Panel, 2) select the Security Tab, 3) under "Exception Site List," click "Edit Site List" and add "https://inb.uoregon.edu".
12/05/16 @ 10:14 AM
Status: Partially Unavailable
Comment: Some Banner users are unable to log in. Staff are working on the issue.
12/05/16 @ 10:14 AM
Status: Partially Unavailable
Comment: Some Banner users are unable to log in. Staff are working on the issue.
12/05/16 @ 09:52 AM
Status: Available
12/05/16 @ 09:52 AM
Status: Available
12/05/16 @ 09:24 AM
Status: Info
Comment: Some users have reported receiving a certificate warning. Staff are working to resolve the issue.
12/05/16 @ 09:24 AM
Status: Info
Comment: Some users have reported receiving a certificate warning. Staff are working to resolve the issue.
11/14/16 @ 08:45 AM
Status: Available
11/14/16 @ 08:45 AM
Status: Available
10/31/16 @ 09:01 AM
Status: Info
Comment: MacOS Sierra users can now run Banner by installing Java SE 8 update 112. Note: This update works ONLY with the latest version of the Mac OS (version 10.12, a.k.a. Sierra), not on PCs or older Mac OSes. Get it at http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html. Look for jre-8u112-macosx-x64.dmg in the lower table, labeled "Java SE Runtime Environment 8u112." If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/31/16 @ 09:01 AM
Status: Info
Comment: MacOS Sierra users can now run Banner by installing Java SE 8 update 112. Note: This update works ONLY with the latest version of the Mac OS (version 10.12, a.k.a. Sierra), not on PCs or older Mac OSes. Get it at http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html. Look for jre-8u112-macosx-x64.dmg in the lower table, labeled "Java SE Runtime Environment 8u112." If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/21/16 @ 04:18 PM
Status: Info
Comment: Java 8 update 112 (8u112) now allows Banner to run on macOS Sierra (10.12). It is available at the bottom of this page: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html After installing this update, Banner users should: 1) clear their Java cache (https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache), 2) clear their browser cache and cookies (https://it.uoregon.edu/clear-your-browser-cache-cookies), 3) restart their browser. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/21/16 @ 04:18 PM
Status: Info
Comment: Java 8 update 112 (8u112) now allows Banner to run on macOS Sierra (10.12). It is available at the bottom of this page: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html After installing this update, Banner users should: 1) clear their Java cache (https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache), 2) clear their browser cache and cookies (https://it.uoregon.edu/clear-your-browser-cache-cookies), 3) restart their browser. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/19/16 @ 01:55 PM
Status: Partially Unavailable
Comment: There is an incompatibility between Banner and macOS Sierra (10.12). If someone tries to use Banner on a Mac and they press Shift, Caps Lock, Command, or other modifier keys, an error appears and prevents further use of Banner. We recommend waiting to install macOS Sierra until the vendor fixes this issue. In the meantime, workarounds include using a PC for Banner or installing a Windows OS on your Mac using Parallels or Boot Camp. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/19/16 @ 01:55 PM
Status: Partially Unavailable
Comment: There is an incompatibility between Banner and macOS Sierra (10.12). If someone tries to use Banner on a Mac and they press Shift, Caps Lock, Command, or other modifier keys, an error appears and prevents further use of Banner. We recommend waiting to install macOS Sierra until the vendor fixes this issue. In the meantime, workarounds include using a PC for Banner or installing a Windows OS on your Mac using Parallels or Boot Camp. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/14/16 @ 07:55 AM
Status: Available
10/14/16 @ 07:55 AM
Status: Available
10/13/16 @ 04:58 PM
Status: Partially Unavailable
Comment: We have received reports that Mac users cannot access Banner (Production). Staff are working to resolve the issue.
10/13/16 @ 04:58 PM
Status: Partially Unavailable
Comment: We have received reports that Mac users cannot access Banner (Production). Staff are working to resolve the issue.
10/13/16 @ 04:54 PM
Status: Partially Unavailable
Comment: We have had reports that Mac users are unable to get in to PROD. We are working on the issue.
10/13/16 @ 04:54 PM
Status: Partially Unavailable
Comment: We have had reports that Mac users are unable to get in to PROD. We are working on the issue.
9/14/16 @ 10:13 AM
Status: Available
9/14/16 @ 10:13 AM
Status: Available
9/14/16 @ 10:01 AM
Status: Partially Unavailable
Comment: We have received a few reports that people cannot log in to Banner (inb.uoregon.edu).
9/14/16 @ 10:01 AM
Status: Partially Unavailable
Comment: We have received a few reports that people cannot log in to Banner (inb.uoregon.edu).
9/04/16 @ 12:20 PM
Status: Available
9/04/16 @ 12:20 PM
Status: Available
8/29/16 @ 09:00 AM
Status: Info
Comment: Banner will be unavailable from Friday, Sept. 2, at 7pm, to Sunday, Sept. 4, at 6pm, while staff perform maintenance.
8/29/16 @ 09:00 AM
Status: Info
Comment: Banner will be unavailable from Friday, Sept. 2, at 7pm, to Sunday, Sept. 4, at 6pm, while staff perform maintenance.
8/23/16 @ 01:56 PM
Status: Available
8/23/16 @ 01:56 PM
Status: Available
8/17/16 @ 11:34 AM
Status: Partially Unavailable
Comment: We have received reports that some but not all Banner users are receiving the error "FRM-93535 Cannot create runtime process" when attempting to log in. Some users can log in and use Banner successfully. Staff are working to resolve the issue.
8/17/16 @ 11:34 AM
Status: Partially Unavailable
Comment: We have received reports that some but not all Banner users are receiving the error "FRM-93535 Cannot create runtime process" when attempting to log in. Some users can log in and use Banner successfully. Staff are working to resolve the issue.
8/10/16 @ 01:36 PM
Status: Available
8/10/16 @ 01:36 PM
Status: Available
8/10/16 @ 10:53 AM
Status: Partially Unavailable
Comment: From 12pm to about 12:30pm today (8/10), staff will be applying a fix to Banner reports. During that time, Banner users may not be able to launch reports. Banner forms should not be affected by this work. The fix will address ongoing issues with the FRAGENB and FRRGENB reports that started on 8/2.
8/10/16 @ 10:53 AM
Status: Partially Unavailable
Comment: From 12pm to about 12:30pm today (8/10), staff will be applying a fix to Banner reports. During that time, Banner users may not be able to launch reports. Banner forms should not be affected by this work. The fix will address ongoing issues with the FRAGENB and FRRGENB reports that started on 8/2.
8/08/16 @ 03:52 PM
Status: Partially Unavailable
Comment: We've received reports of people unable to run invoices from the FRAGENB and FRA270B forms in Banner. Staff are working on the issue.
8/08/16 @ 03:52 PM
Status: Partially Unavailable
Comment: We've received reports of people unable to run invoices from the FRAGENB and FRA270B forms in Banner. Staff are working on the issue.
8/08/16 @ 11:47 AM
Status: Partially Unavailable
Comment: We've received a report of a user who still can't run invoices from the FRAGENB form in Banner. Staff are working on the issue.
8/08/16 @ 11:47 AM
Status: Partially Unavailable
Comment: We've received a report of a user who still can't run invoices from the FRAGENB form in Banner. Staff are working on the issue.
8/05/16 @ 02:53 PM
Status: Available
8/05/16 @ 02:53 PM
Status: Available
8/05/16 @ 10:26 AM
Status: Partially Unavailable
Comment: At 10:35am on 8/5/16, staff will restart services for Banner. About half of the users logged in to Banner at that time will lose their sessions. This is part of our work to address a service degradation in which some users are experiencing login errors similar to "FRM-93535: Cannot create runtime process. Unable to execute startup command."
8/05/16 @ 10:26 AM
Status: Partially Unavailable
Comment: At 10:35am on 8/5/16, staff will restart services for Banner. About half of the users logged in to Banner at that time will lose their sessions. This is part of our work to address a service degradation in which some users are experiencing login errors similar to "FRM-93535: Cannot create runtime process. Unable to execute startup command."
8/05/16 @ 09:27 AM
Status: Unavailable
Comment: Staff are working on the issue.
8/05/16 @ 09:27 AM
Status: Unavailable
Comment: Staff are working on the issue.
8/04/16 @ 10:22 AM
Status: Available
8/04/16 @ 10:22 AM
Status: Available
8/03/16 @ 04:56 PM
Status: Partially Unavailable
Comment: Banner will be unavailable on Thursday, Aug. 4, from 5:00am to 6:00am while staff perform maintenance. The maintenance is intended to address an issue that some Banner users experienced today (Aug. 3), in which they received an "FRM-93652" error message after using a menu or icon to navigate between forms.
8/03/16 @ 04:56 PM
Status: Partially Unavailable
Comment: Banner will be unavailable on Thursday, Aug. 4, from 5:00am to 6:00am while staff perform maintenance. The maintenance is intended to address an issue that some Banner users experienced today (Aug. 3), in which they received an "FRM-93652" error message after using a menu or icon to navigate between forms.
8/03/16 @ 09:12 AM
Status: Partially Unavailable
Comment: We're receiving reports of additional issues in Banner this morning (8/3/16). Staff are working on the issue.
8/03/16 @ 09:12 AM
Status: Partially Unavailable
Comment: We're receiving reports of additional issues in Banner this morning (8/3/16). Staff are working on the issue.
8/03/16 @ 08:21 AM
Status: Available
8/03/16 @ 08:21 AM
Status: Available
8/02/16 @ 04:33 PM
Status: Info
Comment: All of the issues we reported earlier have been resolved. The GWBLOAD form will be unavailable for a few minutes starting at 5:00pm tonight (8/2/16) to allow staff to implement a more permanent fix for that form.
8/02/16 @ 04:33 PM
Status: Info
Comment: All of the issues we reported earlier have been resolved. The GWBLOAD form will be unavailable for a few minutes starting at 5:00pm tonight (8/2/16) to allow staff to implement a more permanent fix for that form.
8/02/16 @ 04:13 PM
Status: Info
Comment: All known issues from earlier today have been resolved.
8/02/16 @ 04:13 PM
Status: Info
Comment: All known issues from earlier today have been resolved.
8/02/16 @ 04:12 PM
Status: Available
Comment: All known problems with logins, reports, printing and GWBLOAD have been resolved.
8/02/16 @ 04:12 PM
Status: Available
Comment: All known problems with logins, reports, printing and GWBLOAD have been resolved.
8/02/16 @ 09:49 AM
Status: Partially Unavailable
Comment: Receipt printing for A/R is now working again. Staff continue working on the intermittent login issue. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable (forms were unaffected).
8/02/16 @ 09:49 AM
Status: Partially Unavailable
Comment: Receipt printing for A/R is now working again. Staff continue working on the intermittent login issue. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable (forms were unaffected).
8/02/16 @ 09:49 AM
Status: Intermittent
Comment: Receipt printing for A/R is now working again. Staff continue working on the intermittent login issue. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable (forms were unaffected).
8/02/16 @ 09:49 AM
Status: Intermittent
Comment: Receipt printing for A/R is now working again. Staff continue working on the intermittent login issue. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable (forms were unaffected).
8/02/16 @ 09:31 AM
Status: Partially Unavailable
Comment: People are reporting being unable to log in to Banner. We have also heard that receipt printing for A/R is not working. Staff are working on these issues. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable (forms were unaffected).
8/02/16 @ 09:31 AM
Status: Partially Unavailable
Comment: People are reporting being unable to log in to Banner. We have also heard that receipt printing for A/R is not working. Staff are working on these issues. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable (forms were unaffected).
8/02/16 @ 09:07 AM
Status: Partially Unavailable
Comment: We're receiving reports that receipt printing for A/R is not working. Staff are working on the issue. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable. (Forms were unaffected.)
8/02/16 @ 09:07 AM
Status: Partially Unavailable
Comment: We're receiving reports that receipt printing for A/R is not working. Staff are working on the issue. Earlier today (8/2/16), from about 7am to 8:20am, reports were unavailable. (Forms were unaffected.)
8/02/16 @ 08:25 AM
Status: Info
Comment: Reports were unavailable in Banner from about 7am to 8:20am on 8/2/16. Forms were unaffected.
8/02/16 @ 08:25 AM
Status: Info
Comment: Reports were unavailable in Banner from about 7am to 8:20am on 8/2/16. Forms were unaffected.
5/09/16 @ 10:00 AM
Status: Available
5/09/16 @ 10:00 AM
Status: Available
5/07/16 @ 06:18 PM
Status: Available
Comment: The Banner upgrade has finished
5/07/16 @ 06:18 PM
Status: Available
Comment: The Banner upgrade has finished
5/07/16 @ 01:24 PM
Status: Unavailable
Comment: Banner will be unavailable from 2pm on Saturday, May 7, to 8am on Sunday, May 8, while staff perform an upgrade of Banner and DuckWeb.
5/07/16 @ 01:24 PM
Status: Unavailable
Comment: Banner will be unavailable from 2pm on Saturday, May 7, to 8am on Sunday, May 8, while staff perform an upgrade of Banner and DuckWeb.
5/02/16 @ 09:13 AM
Status: Info
Comment: Banner will be unavailable from 2pm on Saturday, May 7, to 8am on Sunday, May 8, while staff perform an upgrade of Banner and DuckWeb.
5/02/16 @ 09:13 AM
Status: Info
Comment: Banner will be unavailable from 2pm on Saturday, May 7, to 8am on Sunday, May 8, while staff perform an upgrade of Banner and DuckWeb.
1/28/16 @ 02:01 PM
Status: Available
1/28/16 @ 02:01 PM
Status: Available
1/25/16 @ 03:27 PM
Status: Info
Comment: If you use Internet Explorer (IE) and were unable to use Banner earlier today (1/25/16), please trying quitting and restarting IE and using Banner again now. If you continue to have problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/25/16 @ 03:27 PM
Status: Info
Comment: If you use Internet Explorer (IE) and were unable to use Banner earlier today (1/25/16), please trying quitting and restarting IE and using Banner again now. If you continue to have problems, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/25/16 @ 09:32 AM
Status: Partially Unavailable
Comment: We have received reports this morning (1/25/16) that Banner is failing to run in Internet Explorer for some users. Staff are looking into this issue. In the meantime, if you're having this problem, use the Firefox web browser.
1/25/16 @ 09:32 AM
Status: Partially Unavailable
Comment: We have received reports this morning (1/25/16) that Banner is failing to run in Internet Explorer for some users. Staff are looking into this issue. In the meantime, if you're having this problem, use the Firefox web browser.
1/25/16 @ 09:19 AM
Status: Partially Unavailable
Comment: We have received reports this morning (1/25/16) that Banner is failing to run in Internet Explorer. Staff are looking into this issue. In the meantime, use another web browser, such as Firefox, Chrome, or Safari, when possible.
1/25/16 @ 09:19 AM
Status: Partially Unavailable
Comment: We have received reports this morning (1/25/16) that Banner is failing to run in Internet Explorer. Staff are looking into this issue. In the meantime, use another web browser, such as Firefox, Chrome, or Safari, when possible.
11/08/15 @ 07:09 AM
Status: Available
11/08/15 @ 04:44 AM
Status: Unavailable
Comment: From 5am to 10am today (Sunday, Nov. 8), this service will be unavailable while staff perform emergency maintenance.
11/05/15 @ 10:59 AM
Status: Info
Comment: On Sunday, Nov. 8, from 5am to 10am, this service will be unavailable while staff perform emergency maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
11/05/15 @ 10:59 AM
Status: Info
Comment: On Sunday, Nov. 8, from 5am to 10am, this service will be unavailable while staff perform emergency maintenance. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
10/10/15 @ 08:55 PM
Status: Available
10/10/15 @ 08:55 PM
Status: Available
10/10/15 @ 01:29 PM
Status: Unavailable
Comment: Banner will be unavailable on Saturday, October 10, from 2pm to 10pm, while staff perform an upgrade of Banner and DuckWeb.
10/10/15 @ 01:29 PM
Status: Unavailable
Comment: Banner will be unavailable on Saturday, October 10, from 2pm to 10pm, while staff perform an upgrade of Banner and DuckWeb.
10/05/15 @ 02:17 PM
Status: Info
Comment: Banner will be unavailable on Saturday, October 10, from 2pm to 10pm, while staff perform an upgrade of Banner and DuckWeb.
10/05/15 @ 02:17 PM
Status: Info
Comment: Banner will be unavailable on Saturday, October 10, from 2pm to 10pm, while staff perform an upgrade of Banner and DuckWeb.
9/01/15 @ 03:32 PM
Status: Info
Comment: Banner does not work with version 45 of the Chrome browser, released on Sept. 1, 2015. Chrome users can switch to Firefox (Mac & Windows), Safari (Mac), or Internet Explorer (Windows). More info: https://it.uoregon.edu/faq/does-java-work-my-internet-browser-banner.
9/01/15 @ 03:32 PM
Status: Info
Comment: Banner does not work with version 45 of the Chrome browser, released on Sept. 1, 2015. Chrome users can switch to Firefox (Mac & Windows), Safari (Mac), or Internet Explorer (Windows). More info: https://it.uoregon.edu/faq/does-java-work-my-internet-browser-banner.
8/03/15 @ 11:02 AM
Status: Available
8/03/15 @ 11:02 AM
Status: Available
7/15/15 @ 03:25 PM
Status: Info
Comment: Banner users: After applying the Java 8 update 51 in your browser, you will need to 1) clear your Java cache, 2) clear your browser cache, and 3) restart your browser. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357). ... To use Banner with Chrome v42, follow these steps to apply a workaround: 1. In the address bar of your browser, enter "chrome://flags/#enable-npapi" (without the quotes); 2. In the window that appears, under the "Enable NPAPI" heading, click "Enable"; 3. Restart Chrome.
7/15/15 @ 03:25 PM
Status: Info
Comment: Banner users: After applying the Java 8 update 51 in your browser, you will need to 1) clear your Java cache, 2) clear your browser cache, and 3) restart your browser. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357). ... To use Banner with Chrome v42, follow these steps to apply a workaround: 1. In the address bar of your browser, enter "chrome://flags/#enable-npapi" (without the quotes); 2. In the window that appears, under the "Enable NPAPI" heading, click "Enable"; 3. Restart Chrome.
6/15/15 @ 04:19 PM
Status: Info
Comment: To use Banner with the new version of Chrome (v42), follow these steps to apply a workaround: 1. In the address bar of your browser, enter "chrome://flags/#enable-npapi" (without the quotes); 2. In the window that appears, under the "Enable NPAPI" heading, click "Enable"; 3. Restart Chrome.
6/15/15 @ 04:19 PM
Status: Info
Comment: To use Banner with the new version of Chrome (v42), follow these steps to apply a workaround: 1. In the address bar of your browser, enter "chrome://flags/#enable-npapi" (without the quotes); 2. In the window that appears, under the "Enable NPAPI" heading, click "Enable"; 3. Restart Chrome.
4/20/15 @ 10:51 AM
Status: Partially Unavailable
Comment: To use Banner with the new version of Chrome (v42), follow these steps to apply a workaround: 1. In the address bar of your browser, enter "chrome://flags/#enable-npapi" (without the quotes); 2. In the window that appears, under the "Enable NPAPI" heading, click "Enable"; 3. Restart Chrome.
4/16/15 @ 05:40 PM
Status: Partially Unavailable
Comment: Chrome users who have installed the new version of Chrome (v42) are reporting difficulties using Banner. The current workaround is to follow these steps: 1. In the address bar of your browser, enter "chrome://flags/#enable-npapi" (without the quotes); 2. In the window that appears, under the "Enable NPAPI" heading, click "Enable"; 3. Restart Chrome.
3/20/15 @ 08:42 AM
Status: Available
3/20/15 @ 08:30 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
3/06/15 @ 03:39 PM
Status: Available
3/06/15 @ 12:17 PM
Status: Info
Comment: Staff are working on a network issue.
3/06/15 @ 09:28 AM
Status: Info
3/04/15 @ 03:02 PM
Status: Info
Comment: From about 10:15pm on Tuesday, March 3, to about 8:40am on Wednesday, March 4, Banner experienced a service degradation. If you were unable to complete registration-related tasks in Banner during that time, please try again now.
3/04/15 @ 08:55 AM
Status: Info
Comment: From about 10:15pm on Tuesday, March 3, to about 8:40am on Wednesday, March 4, Banner experienced a service degradation. If you were unable to complete tasks in Banner during that time, please try again now.
3/04/15 @ 08:54 AM
Status: Partially Unavailable
Comment: Staff are working on the issue. From about 10:15pm on Tuesday, March 3, to about 8:40am on Wednesday, March 4, Banner experienced a service degradation. If you were unable to complete tasks in Banner during that time, please try again now.
3/04/15 @ 08:33 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
3/04/15 @ 08:32 AM
Status: Available
Comment: Staff are working on the issue.
2/16/15 @ 02:46 PM
Status: Available
2/16/15 @ 10:23 AM
Status: Slow
Comment: We are receiving reports of intermittent network slowness. Staff are working on the issue.
2/16/15 @ 10:23 AM
Status: Slow
Comment: Staff are working on the issue. We are receiving reports of intermittent network slowness. Staff are working on the issue.
2/14/15 @ 04:06 PM
Status: Available
2/05/15 @ 11:02 AM
Status: Info
Comment: Banner will be unavailable 2pm-5pm on Saturday, February 14, due to an upgrade of its database.
1/30/15 @ 08:52 AM
Status: Available
1/26/15 @ 08:22 AM
Status: Info
Comment: If you have any problems using Banner after the Jan. 24 upgrade, try clearing your browser cache and Java cache.
1/24/15 @ 05:26 PM
Status: Available
Comment: Banner, Duckweb, and AppWorx was unavailable from 2PM to 5PM on Saturday, January 24 due to an upgrade. If you have any problems after the upgrade, try clearing your browser cache and Java cache.
1/24/15 @ 05:23 PM
Status: Available
1/24/15 @ 01:36 PM
Status: Unavailable
Comment: Banner, Duckweb, and AppWorx will be unavailable from 2PM on Saturday, January 24, until no later than 10AM on Sunday, January 25, due to an upgrade. If you have any problems after the upgrade, try clearing your browser cache and Java cache.
1/20/15 @ 03:29 PM
Status: Info
Comment: Banner, Duckweb, and AppWorx will be unavailable from 2PM on Saturday, January 24, until no later than 10AM on Sunday, January 25, due to an upgrade. If you have any problems after the upgrade, try clearing your browser cache and Java cache.
1/12/15 @ 08:29 AM
Status: Available
12/23/14 @ 02:54 PM
Status: Info
Comment: Please clear your Java cache before using Banner. We performed work between 5am and 7am on Tuesday, December 22.
12/23/14 @ 09:02 AM
Status: Info
Comment: Work performed on Tuesday, December 19 between 5am and 7am, requires you to clear your Java cache before running Banner.
12/22/14 @ 08:19 AM
Status: Info
Comment: We will perform work on Tuesday, December 23 between 5am and 7am. No service outage. Please clear your Java cache after 7am to use Banner.
12/22/14 @ 08:18 AM
Status: Info
Comment: Work performed on Friday night, 12/19/14, requires you to clear your Java cache before running Banner.
12/03/14 @ 10:56 PM
Status: Available
12/03/14 @ 10:39 PM
Status: Info
Comment: Service was unavailable between approximately 9:20pm and 10:11pm on 12/3/14.
11/21/14 @ 08:27 AM
Status: Available
11/20/14 @ 08:42 AM
Status: Info
Comment: Users may have experienced a service degradation between approximately 7:12am and 7:45am this morning (Thursday, November 20).
11/13/14 @ 07:14 PM
Status: Available
11/11/14 @ 11:40 AM
Status: Info
Comment: Authentication for Banner reports were restored at 11:20AM. If users are still having troubles accessing reports, they will need to clear both their browser cache and their Java cache. For assistance, contact the Tech Desk (techdesk@uoregon.edu; 541-346-HELP)
11/11/14 @ 10:10 AM
Status: Partially Unavailable
Comment: Staff are working on the issue. Users are receiving errors when logging into Oracle Reports. A workaround is available and will be posted soon to banner-status.
11/11/14 @ 10:09 AM
Status: Partially Unavailable
Comment: Staff are working on the issue. Users report they cannot log in to run reports. Staff are working to resolve this issue.
11/11/14 @ 09:56 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
11/11/14 @ 09:55 AM
Status: Info
11/11/14 @ 09:54 AM
Status: Info
Comment: Banner reports authentication is currently unavailable. Information Services staff are working to resolve this issue and restore authentication for report.
9/05/14 @ 08:17 AM
Status: Available
8/25/14 @ 11:13 AM
Status: Available
Comment: Staff are working on the issue.
8/25/14 @ 09:31 AM
Status: Partially Unavailable
Comment: Staff are working on the issue. FRM-40735 error in some of the Banner Student forms including SGASTDN, SAAADMS, and SHADEGR.
8/25/14 @ 09:29 AM
Status: Partially Unavailable
Comment: Staff are working on the issue.
8/25/14 @ 09:01 AM
Status: Info
Comment: Staff are working on the issue. We have received reports of FRM-40735 errors in some of the Banner Student forms including SGASTDN and SAAADMS.
6/26/14 @ 03:41 PM
Status: Available
6/26/14 @ 02:28 PM
Status: Available
Comment: Staff are working on the issue.
6/26/14 @ 01:36 PM
Status: Partially Unavailable
Comment: Staff are working on the issue.
6/23/14 @ 09:16 AM
Status: Available
6/21/14 @ 07:01 AM
Status: Available
Comment: Service was restored at 7:01AM.
6/21/14 @ 06:36 AM
Status: Unavailable
Comment: Service is offline for technology upgrades from 7:00PM PDT Friday, 20-June-2014 to 7:00AM PDT, Saturday, 21-June-2014. Service is expected to be available at 7AM.
6/20/14 @ 07:07 PM
Status: Unavailable
Comment: Service is offline for technology upgrades from 7:00PM PDT Friday, 20-June-2014 to 7:00AM PDT, Saturday, 21-June-2014.
6/17/14 @ 07:01 PM
Status: Info
Comment: This service will be unavailable between 7:00PM PDT Friday, 20-June-2014 and 7:00AM PDT, Saturday, 21-June-2014 for technology upgrades.
6/16/14 @ 07:13 AM
Status: Available
6/16/14 @ 07:03 AM
Status: Unavailable
Comment: Staff are working on the issue. We appear to be having network issues.
4/23/14 @ 09:29 AM
Status: Available
4/13/14 @ 11:47 AM
Status: Available
Comment: The scheduled Banner maintenances has been successfully completed.
4/13/14 @ 11:46 AM
Status: Available
Comment: The scheduled Banner maintenances is successfully completed.
4/13/14 @ 07:06 AM
Status: Unavailable
Comment: Staff are working on the issue. Banner will be unavailable on Sunday, April 13 between 7am and 5pm for scheduled maintenance.
4/10/14 @ 01:39 PM
Status: Info
Comment: Banner will be unavailable on Sunday, April 13 between 7am and 5pm for scheduled maintenance.
3/04/14 @ 11:45 AM
Status: Available
1/21/14 @ 08:38 AM
Status: Info
Comment: Banner was patched the morning of Tuesday, 21-January-2014 to address issues with recent version of Java (Java 1.7.0._51). Before using Banner, you need to clear your Java cache. For directions, see https://it.uoregon.edu/faq/how-do-i-clear-my-java-cache. When you restart Banner, you may need to click through several notices that pop up.
1/15/14 @ 11:07 AM
Status: Info
Comment: On Tuesday, January 14, 2014, Java version 1.7.0_51 was released. Please DO NOT INSTALL this version if you use Banner AND AppWorx. If you use Banner exclusively, please wait till January 21, 2014 to upgrade to this version of Java.
1/15/14 @ 11:06 AM
Status: Info
Comment: On Tuesday, January 14, 2014, Java version 1.7.0_51 was released. Please DO NOT INSTALL this version if you use Banner AND AppWorx. If you use Banner exclusively, please wait till January 21, 2014 to upgrade to this version of Java.
1/15/14 @ 11:02 AM
Status: Info
1/15/14 @ 11:02 AM
Status: Info
Comment: On Tuesday, January 14, 2014, Java version 1.7.0_51 was released. Please DO NOT INSTALL this version if you use Banner AND AppWorx. If you use Banner exclusively, please wait till January 21, 2014 to upgrade to this version of Java.
1/15/14 @ 11:00 AM
Status: Info
Comment: On Tuesday, January 14, 2014, Java version 1.7.0_51 was released. Please DO NOT INSTALL this version if you use Banner AND AppWorx. If you use Banner exclusively, please wait till January 21, 2014 to upgrade to this version of Java.
8/12/13 @ 09:25 AM
Status: Available
8/10/13 @ 02:57 PM
Status: Partially Unavailable
Comment: We are experiencing problems with reports related to the 11.1.2.1 upgrade. We hope to have this fixed soon.
8/10/13 @ 11:41 AM
Status: Available
8/10/13 @ 11:01 AM
Status: Partially Unavailable
Comment: On Saturday, August 10, we will be installing some upgrades between the hours of 8 a.m. and 1 p.m. Banner, Printing Services and Dining may be unavailable during this time.
8/10/13 @ 10:59 AM
Status: Partially Unavailable
8/09/13 @ 12:03 PM
Status: Info
Comment: On Saturday, August 10, we will be installing some upgrades between the hours of 8 a.m. and 1 p.m.
8/09/13 @ 12:02 PM
Status: Info
8/09/13 @ 12:01 PM
Status: Info
Comment: On Saturday, August 10, we will be installing some upgrades between the hours of 8 a.m. and 1 p.m. Users will need to clear their Java cache after the upgrade in order to get the updated client. Instructions for clearing your cache can be found at https://it.uoregon.edu/services/banner/faq