Status History

Canvas

8/21/17 @ 12:11 PM
Status: Available
8/21/17 @ 12:11 PM
Status: Available
8/18/17 @ 03:45 PM
Status: Available
Comment: Canvas Restored (Log Ins Unavailable 1:25pm PST - 3:10pm PST) We experienced an issue with users logging in to Canvas today, Friday, August 18, 2017, from approximately 1:45 pm PST to about 3:20 pm PST. Users who were previously logged in were able to stay logged in. Please accept our apologies. There is no good time for login issues for Canvas.
8/18/17 @ 03:45 PM
Status: Available
Comment: Canvas Restored (Log Ins Unavailable 1:25pm PST - 3:10pm PST) We experienced an issue with users logging in to Canvas today, Friday, August 18, 2017, from approximately 1:45 pm PST to about 3:20 pm PST. Users who were previously logged in were able to stay logged in. Please accept our apologies. There is no good time for login issues for Canvas.
8/18/17 @ 03:36 PM
Status: Available
8/18/17 @ 03:36 PM
Status: Available
8/18/17 @ 02:32 PM
Status: Unavailable
Comment: Users are unable to log in to Canvas currently. Users previously logged in to Canvas report being able to continue working in their session if they do not log out. The UO has contacted Instructure, the vendor that provides Canvas. We will update this space when we have more information or resolution.
8/18/17 @ 02:32 PM
Status: Unavailable
Comment: Users are unable to log in to Canvas currently. Users previously logged in to Canvas report being able to continue working in their session if they do not log out. The UO has contacted Instructure, the vendor that provides Canvas. We will update this space when we have more information or resolution.
8/18/17 @ 02:17 PM
Status: Unavailable
Comment: When users attempt to log in to Canvas, they receive a message saying, "Failed to Log In. Canvas doesn't have an account for user: (blank)". Staff are investigating and working to restore service.
8/18/17 @ 02:17 PM
Status: Unavailable
Comment: When users attempt to log in to Canvas, they receive a message saying, "Failed to Log In. Canvas doesn't have an account for user: (blank)". Staff are investigating and working to restore service.
8/18/17 @ 02:16 PM
Status: Unavailable
Comment: When users attempt to log in to Canvas, they receive a message saying, "Failed to Log In. Canvas doesn't have an account for user: (blank)"
8/18/17 @ 02:16 PM
Status: Unavailable
Comment: When users attempt to log in to Canvas, they receive a message saying, "Failed to Log In. Canvas doesn't have an account for user: (blank)"
8/18/17 @ 02:15 PM
Status: Unavailable
Comment: We have received reports that Canvas is not responding. Staff are investigating.
8/18/17 @ 02:15 PM
Status: Unavailable
Comment: We have received reports that Canvas is not responding. Staff are investigating.
3/13/17 @ 12:50 PM
Status: Available
3/13/17 @ 12:50 PM
Status: Available
3/13/17 @ 09:35 AM
Status: Intermittent
Comment: Intermittent errors with Canvas Login & Tool Access (Users can log in but may receive error messages) Canvas Login and tool access errors Users are seeing intermittent network login errors when accessing Canvas. In addition some Canvas tools appear to be affected by network errors. Update as of March 13th 10:00 A.M. MTN. For up to date information on the status of Canvas, please see http://status.instructure.com/
3/13/17 @ 09:35 AM
Status: Intermittent
Comment: Intermittent errors with Canvas Login & Tool Access (Users can log in but may receive error messages) Canvas Login and tool access errors Users are seeing intermittent network login errors when accessing Canvas. In addition some Canvas tools appear to be affected by network errors. Update as of March 13th 10:00 A.M. MTN. For up to date information on the status of Canvas, please see http://status.instructure.com/
3/01/17 @ 05:55 PM
Status: Available
3/01/17 @ 05:55 PM
Status: Available
2/28/17 @ 04:31 PM
Status: Info
Comment: As of 2:59 pm, Canvas services, including uploads, have been fully restored.
2/28/17 @ 04:31 PM
Status: Info
Comment: As of 2:59 pm, Canvas services, including uploads, have been fully restored.
2/28/17 @ 04:25 PM
Status: Available
Comment: As of 2:59 pm, Canvas services, including uploads, have been fully restored.
2/28/17 @ 04:25 PM
Status: Available
Comment: As of 2:59 pm, Canvas services, including uploads, have been fully restored.
2/28/17 @ 02:11 PM
Status: Partially Unavailable
Comment: Starting around 1pm PST, Canvas began to recover quickly. Although many users should now be able to access Canvas, there may still be areas of impaired functionality, such as uploading assignments, quizzes, and new content. Here at the UO, we are currently testing both Canvas functionality and the functionality of integrated third-party tools, including VeriCite.
2/28/17 @ 02:11 PM
Status: Partially Unavailable
Comment: Starting around 1pm PST, Canvas began to recover quickly. Although many users should now be able to access Canvas, there may still be areas of impaired functionality, such as uploading assignments, quizzes, and new content. Here at the UO, we are currently testing both Canvas functionality and the functionality of integrated third-party tools, including VeriCite.
2/28/17 @ 10:28 AM
Status: Unavailable
Comment: Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Instructure (the vendor that provides Canvas) along with many other companies. Instructure is working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. To see the latest status updates, please see http://status.instructure.com/.
2/28/17 @ 10:28 AM
Status: Unavailable
Comment: Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Instructure (the vendor that provides Canvas) along with many other companies. Instructure is working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. To see the latest status updates, please see http://status.instructure.com/.
2/28/17 @ 10:17 AM
Status: Unavailable
Comment: Amazon Web Services is currently expeierncing what appears to be a large-scale networking issue that has impacted Instructure (the vendor that provides Canvas) along with many other companies. Instructure is working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. To see the latest status updates, please see http://status.instructure.com/.
2/28/17 @ 10:17 AM
Status: Unavailable
Comment: Amazon Web Services is currently expeierncing what appears to be a large-scale networking issue that has impacted Instructure (the vendor that provides Canvas) along with many other companies. Instructure is working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. To see the latest status updates, please see http://status.instructure.com/.
2/28/17 @ 10:06 AM
Status: Unavailable
Comment: Canvas is unavailable due to a problem with the service provider. The vendor is working on the issue.
2/28/17 @ 10:06 AM
Status: Unavailable
Comment: Canvas is unavailable due to a problem with the service provider. The vendor is working on the issue.
2/28/17 @ 09:53 AM
Status: Unavailable
Comment: We have received reports that Canvas is not responding.
2/28/17 @ 09:53 AM
Status: Unavailable
Comment: We have received reports that Canvas is not responding.
1/28/16 @ 02:01 PM
Status: Available
1/28/16 @ 02:01 PM
Status: Available
1/27/16 @ 01:59 PM
Status: Partially Unavailable
Comment: If you're having trouble logging into Canvas today (or any other UO service that uses the same login page), check whether your browser is auto-filling your password. If it is, delete the auto-filled password from the password field, then type in your password, even if it is the same password. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/27/16 @ 01:59 PM
Status: Partially Unavailable
Comment: If you're having trouble logging into Canvas today (or any other UO service that uses the same login page), check whether your browser is auto-filling your password. If it is, delete the auto-filled password from the password field, then type in your password, even if it is the same password. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/27/16 @ 01:58 PM
Status: Partially Unavailable
Comment: If you're having trouble logging into Canvas today (or any other UO service that uses the same login page), check whether your browser is auto-filling your password. If it is, delete the auto-filled password from the login page, then type your password in, even if it is the same password. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/27/16 @ 01:58 PM
Status: Partially Unavailable
Comment: If you're having trouble logging into Canvas today (or any other UO service that uses the same login page), check whether your browser is auto-filling your password. If it is, delete the auto-filled password from the login page, then type your password in, even if it is the same password. If you have any questions, please contact the Technology Service Desk (techdesk@uoregon.edu; 541-346-4357).
1/25/16 @ 08:42 AM
Status: Available
1/25/16 @ 08:42 AM
Status: Available
1/20/16 @ 08:37 PM
Status: Info
Comment: Between about 10am and 3pm on Wednesday, Jan. 20, many people were unable to access Canvas due to a service degradation that affected logins for many UO services. Access to Canvas and other services was restored around 3pm. More information: http://status.uoregon.edu/reports.
11/05/15 @ 11:00 AM
Status: Available
11/05/15 @ 11:00 AM
Status: Available
10/23/15 @ 05:13 PM
Status: Info
Comment: If you have issues using the Canvas app for Android phones, try using the URL https://uoregon.instructure.com instead of https://canvas.uoregon.edu. If you need help, see the contact information for support at http://blogs.uoregon.edu/canvas/support/.
10/23/15 @ 05:13 PM
Status: Info
Comment: If you have issues using the Canvas app for Android phones, try using the URL https://uoregon.instructure.com instead of https://canvas.uoregon.edu. If you need help, see the contact information for support at http://blogs.uoregon.edu/canvas/support/.
9/28/15 @ 08:16 AM
Status: Info
Comment: The Canvas app for Android phones is currently not working. The UO Center for Media and Educational Technologies is aware of the problem. Workaround: Load canvas.uoregon.edu in a browser on your Android phone, or use a different type of device.
9/28/15 @ 08:16 AM
Status: Info
Comment: The Canvas app for Android phones is currently not working. The UO Center for Media and Educational Technologies is aware of the problem. Workaround: Load canvas.uoregon.edu in a browser on your Android phone, or use a different type of device.
9/25/15 @ 03:38 PM
Status: Partially Unavailable
Comment: The Canvas app for Android phones is currently not working. The UO Center for Media and Educational Technologies is aware of the problem. Workaround: Load canvas.uoregon.edu in a browser on your Android phone, or use a different type of device.
9/25/15 @ 03:38 PM
Status: Partially Unavailable
Comment: The Canvas app for Android phones is currently not working. The UO Center for Media and Educational Technologies is aware of the problem. Workaround: Load canvas.uoregon.edu in a browser on your Android phone, or use a different type of device.
9/03/15 @ 09:13 AM
Status: Available
9/03/15 @ 09:13 AM
Status: Available
9/02/15 @ 11:18 AM
Status: Partially Unavailable
Comment: We're receiving reports that some users are unable to log into Canvas. Staff are working on the issue.
9/02/15 @ 11:18 AM
Status: Partially Unavailable
Comment: We're receiving reports that some users are unable to log into Canvas. Staff are working on the issue.
4/16/15 @ 05:38 PM
Status: Available
4/14/15 @ 08:28 AM
Status: Info
Comment: Between approximately 12:00am and 2:30am on April 14, UO websites (www.uoregon.edu, duckweb.uoregon.edu, canvas.uoregon.edu, blackboard.uoregon.edu and most others) were not responding. Email was also not working. Staff have restored those services and are investigating the cause.