Service Status History

Some Duck ID notifications, such as about password expirations, may have failed to go out earlier today (Monday, Oct. 20) due to a major Amazon Web Services (AWS) service degradation, affecting many web services in the U.S. UO staff believe the Duck ID system is now sending notifications as expected.

Duck ID account partial outage (Oct. 11-14): Most affected users should now be able to access most UO services. UOmail mailboxes have been restored for most affected users. Unfortunately, there’s no way to recover incoming email that bounced between Friday night (Oct. 10) and Monday (Oct. 13). People may be prompted to register for Duo again. If you're still having account issues, please submit a ticket in the UO Service Portal (no login needed, but please mention your Duck ID username.)